Customer Testimonials
Great education on E-bikes. Thanks to Aidan.
Excellent service and knowledgeable advice.
Excellent communication all around. Loved that I was asked what my plan was with the bike; keep long term, mid-term or short term as that would impact how much money I may want to put into it. Received the bike back looking and riding like new. Very impressed.
Employees are super helpful!
The customer service, IT IS FANTASTIC!!
Kevin is awesome bike mechanic!
very helpful staff, solved the bike issue the same day. thank you!
Everyone was great. Dio is the man.
Friendly accommodating, quick turnaround, cost conscientious! Great shop and staff! 😊
Customer service. Convenient location.
Very knowledgeable. Helpful and timely.
Paramus customer service was amazing! We fell in love with the Marlin 4 in sage blue and they were able to leverage their relationships with partner stores to find it and have it transferred within a few days. Thank you!
Bike Barn (especially Mary and Paul) are exceptional. In fact, everyone at BB ARE GREAT!
Very attentive and thorough and very good at what they do!
From experience of friends, I’ve heard nothing but good things about the trek bicycles, and the service and knowledge at the Kingston track store was amazing
Nice staff. Generally easy to get parts in, doesn't take long for bikes to get worked on.
The best customer service in the Charlotte area!
what a swell bunch of folks
Super helpful team got me exactly what I needed without trying to oversell
Fast friendly courteous and efficient service to customers
Das Personal ist immer sehr freundlich und nimmt sich Zeit um meine Fragen zu vollster Zufriedenheit zu beantworten.
Trustworthy
Fast and efficient
It had been a while since I had been into the Trek store. I needed some maintenance done on my Trek bike and made the trip. I was instantly greeted by Cole the store manager who was so friendly and helpful. He helped me with the bike repairs and moreover he was so helpful. It was like I had never been away. I am so appreciative to have such a great resource in our neighborhood. Thanks to Cole for being such a gracious store owner.
Only bike shop close to home; and provides the necessary services and products
Declan at the Boston shop was great! Informative, thoughtful, excellent customer service.
Just solid professional, knowledgable and quick service. You can trust everyone at Muskoka Bike with providing you with honest guidance and recommendations.
Very good service 👏
They were very helpful and made a great deal on a used trike! My wife was pretty excited! Thanks Thomas!
Great people there

Over the top great customer service.