Customer Testimonials
Was greeted nicely, they fixed my bike quickly, and it was priced right. Pleasant experience overall
Bought our bicycles several years ago, because of cost and reputation of Macomb. Have taken them back for regular maintenance every year, wonderful staff, efficient and fast service.
Service is always great. On time. Easy.
This company is great. We’ll keep going back. Connor was so knowledgeable and friendly and a joy to work with while buying a new bike and repairing an older one. He gave us our options, all the pros and cons, and time to choose ourselves with no high pressure selling or upselling.
Great customer service! Thanks.
Friendly &
Helpful
Quality service and workmanship.
Friendly,knowledgeable staff both in sales and repair.
The intake was smooth and detailed. We thoroughly discussed my options and I asked for recommendations. We came up with a plan and worked up an estimate that was VERY CLOSE TO THE FINAL COST.
Super good customer service.
The best crew!
Bicycles etc is our go to place for anything bicycle related. They are always friendly and professional and the repairs are on point.
Great associate at the store, perfect help to find the right bike, very professional
Five star service, very knowledgeable, and friendly staff who are able to provide customer care to multiple clients at once. They stay engaged, give you the right amount of space to make decisions at your own pace, and follow through to complete the customer journey. I had a superb purchasing experience that ended with a happy wife loving her new Liv Embolden.
The staff is very knowledgeable and explained everything they were going to do to my bicycle.
When I got it out of repairs it rode like a brand new bike
The guys there are awesome! Always friendly, knowledgeable, and willing to help.
Simply the best staff!
Amazing staff, very nice and very helpful.
Everyone who I’ve encountered that works here so very knowledgeable and helpful. They are really great people! The store itself is well managed and looks great. They make fixing or buying a bike a very peaceful, fun easy process. 5 star bike store!
Excellent knowledgeable satff
Very friendly, helpful and honest.
Wonderful service, my bike rides like new even though its 6 years old .
I have an ancient ebike by a German manufacturer that no long sells in the US. The Trek store has been wonderful in keeping my ebike going. Very friendly staff that take care of you.
Super efficient, staff is knowlegable and honest. Got to the right "fit" and super happy with the outcome - was able to get "ready to ride" in about 1 hour - with all of the additions put on the frame...
Chris super friendly and professional the always doing Great job.
Thank you! Quick and thorough service. Great interaction- friendly staff.
Outstanding service
Thanks again for fast and reliable service. Always appreciate you guys tuning up our bikes for the spring riding season!
Very friendly people providing excellent service!
Fast and Correct