Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   June 11, 2026 — Rated 10 out of 10 by Herb Bucholtz Trek Bicycle Okemos
What do you like about our products and services?

Good and friendly

Report a concern   June 11, 2026 — Rated 10 out of 10 by F.F. Cecil Cycle
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Extrem guter Service.

Report a concern   June 11, 2026 — Rated 10 out of 10 by J.S. Bike Sport Bikes
What do you like about our products and services?

Great prices, fast service, expert mechanics and a great selection of top quality bikes and parts. I drive past two other bike shops to get to Bike Sport because this place is the best!

Report a concern   June 11, 2026 — Rated 10 out of 10 by P.E. Wheel & Sprocket, Fox Point
What do you like about our products and services?

friendly, knowledgable staff

Report a concern   June 11, 2026 — Rated 10 out of 10 by M.K. Trek Bicycle Robinson Township
What do you like about our products and services?

I broke a spoke and the mechanic was very helpful.

Report a concern   June 11, 2026 — Rated 10 out of 10 by T.M. Bike Doctor - Bel Air
What do you like about our products and services?

Quick, knowledgeable and friendly staff. Get your next bike serviced or buy one at the Bike Doctor (Bel Air)

Report a concern   June 11, 2026 — Rated 10 out of 10 by D.G. Bike Mart - Richardson
What do you like about our products and services?

You guys always take good care of servicing my mountain bike. I appreciate your custom help while checking in and I appreciate you guys being able to do a simple thing like replace a tube without having to have an appointment.

Report a concern   June 11, 2026 — Rated 10 out of 10 by S.A. Cyclesmith - Dartmouth
What do you like about our products and services?

Great service. Knowledgeful. Look after the client interest( didnt force me to spend more that I needed)

Report a concern   June 11, 2026 — Rated 9 out of 10 by Parker Bunbury The Bike Shop Central
What do you like about our products and services?

Great selection of products, and an extremely kind and knowledgable staff. I'm brand new to mountain biking, and Connor did a fantastic job walking me through everything.

Report a concern   June 11, 2026 — Rated 10 out of 10 by Jeff Moore Bickel's Cycling & Fitness
What do you like about our products and services?

A well stocked bike shop that is always willing to help.

Report a concern   June 11, 2026 — Rated 10 out of 10 by D.R. Trek Bicycle Pottstown
What do you like about our products and services?

Quality Trek products and knowledgeable personnel at Trek Pottstown. Friendly customer service at this stire.

Report a concern   June 11, 2026 — Rated 10 out of 10 by J.G. Rutabaga Paddlesports
What do you like about our products and services?

Staff is amazing! Knowledgeable, Professional very patient answering all questions with recommendations etc. Thanks. Steve, Brendan, Tom.

Report a concern   June 11, 2026 — Rated 10 out of 10 by S.H. Atlanta Cycling - Roswell
What do you like about our products and services?

Excellent services

Report a concern   June 11, 2026 — Rated 10 out of 10 by Roger Tremblay Cycle Therapy
What do you like about our products and services?

You guys are awesome! I had been searching for a specific model/size that I purchased from your location. First off the deal was incredible, which had a lot to do with timing, but the speed at which responded with a quote to ship the bike to Ontario was lightning fast and dealing with you over the phone was great. Thank you so much for sorting this all out with me, I am so stoked to ride my new Switchblade next week, I feel like I’m 14 years old waiting on my Haro Ground Master all over again 😂

Thank you so much Matt, happy riding to all of you! 🤙

Report a concern   June 11, 2026 — Rated 10 out of 10 by J.C. Trek Bicycle Grosse Pointe
What do you like about our products and services?

Easy ordering process. Very helpful and friendly customer service at the store!

Report a concern   June 11, 2026 — Rated 10 out of 10 by T.W. Trek Bicycle Saratoga Springs
What do you like about our products and services?

Products are exactly as advertised and customer service and support is always pedal perfect.

Report a concern   June 11, 2026 — Rated 10 out of 10 by M.P. Equipe Radsport
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Sehr gutes Fachwissen, sehr speditiv.

Report a concern   June 11, 2026 — Rated 10 out of 10 by S.M. Trace Bikes
What do you like about our products and services?

All employees super responsive , nice and answered all my questions regarding my bike rental. My son also uses them for bike tune ups and repairs to his Gravel bike. . We highly recommend Trace.

Report a concern   June 11, 2026 — Rated 10 out of 10 by J.S. Trek Bicycle Normal
What do you like about our products and services?

Great service and much appreciated.

Report a concern   June 11, 2026 — Rated 10 out of 10 by J.R. Landry's Bicycles - Norwood
What do you like about our products and services?

Staff is so helpful!! Polite, knowledgeable, friendly. Thank you

Report a concern   June 11, 2026 — Rated 10 out of 10 by Linda Foster Brielle Cyclery
What do you like about our products and services?

Great products and service

Report a concern   June 11, 2026 — Rated 10 out of 10 by E.R. Trek Bicycle Fairfax
What do you like about our products and services?

Spot on service. We had a tire repair done and it is amazing that despite if their busy schedule, they accommodated us and got us back in business quickly.

Report a concern   June 11, 2026 — Rated 10 out of 10 by M.B. Trek Bicycle Grosse Pointe
What do you like about our products and services?

Steve is the man! Since my first time meeting him, he has remembered who I am and continues to provide the best customer service at the highest level. He always greets everyone who comes into the shop with a smile and is eager to help them. This latest visit I replaced the handle bars on my road bike and the shop turned it around in less than 48 hours. I would recommend this shop to anyone and everyone who is looking to buy a bike or is in need of repair.

Report a concern   June 11, 2026 — Rated 10 out of 10 by M.S. Arlington Velo Sport Bicycle Shop
What do you like about our products and services?

Fast, friendly service

Report a concern   June 11, 2026 — Rated 10 out of 10 by C.B. Mike's Bike Shop
What do you like about our products and services?

Mike's went the extra mile to take care of me!

I have an odd size foot and was frustrated that other shops wouldn't let me exchange if a special order size didn't fit and I need cycling shoes for Ironman Ottawa.

Rick's team ordered in a size, it didn't quite fit so they ordered another and Eureka!
Sara found my special order super quickly and answered all my questions about bike computers while I was in. Thank you Sara!
Rick and his team are the best in the region!!

Report a concern   June 11, 2026 — Rated 10 out of 10 by C.S. Garage de Chiron
What do you like about our products and services?

Franchise et qualité. Bravo

Report a concern   June 11, 2026 — Rated 10 out of 10 by Rebekah Cowan Cahaba Cycles - Oak Mountain
What do you like about our products and services?

Everyone is always very nice and helpful. I know that my bike is well cared for. And my work is always done promptly.

Report a concern   June 11, 2026 — Rated 10 out of 10 by Jill Bazemore Pine Mountain Sports
What do you like about our products and services?

Happy that you are now an Amflow dealer. Staff is always friendly, knowledgeable, and helpful.

Report a concern   June 11, 2026 — Rated 10 out of 10 by Sam Nichol Bicycle Garage Indy 82nd Street
What do you like about our products and services?

BGI does great work. Professional and knowledgeable staff. Their service department is top notch.

Report a concern   June 11, 2026 — Rated 9 out of 10 by Mike Zamiarski Towpath Bike
What do you like about our products and services?

Staff were very friendly and helpful both in person and over the phone. They listened to my needs and provided several options. Not once did I feel like they were trying to upsell me.


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