Customer Testimonials
Always fast, friendly, knowledgeable service!
Very hands on, as soon as I walked thru the door, I was helped.
Friendly, expert service.
Friendly and knowledgeable staff, got my bike finished early!
Top Service, gute Beratung, schnelle Lieferung - was will man mehr?
Dan was great - diagnosed the problems and got my bike back to me in record time.
Accueil aimable, sympatique et de bons conseils
Hervorragender Werkstatt-Service!
Really happy that the team could fit in a quick service so we could get the bike out and on the trails asap. The team at the store all know their stuff and are great to work with.
The team serviced my son's bike immediately and got us out the door quickly and back riding for very reasonable price.
Tech was informative and service was on time
Lovely & quick service!
Everything
Ich war sehr zufrieden mit der Beratung und der schnellen Abwicklung. Top Team .
To All ,
Between the owners , Dale who I mainly work with and the maintenance dept , I truly appreciate you all for the great stuff to buy , the maintenance dept is flawless and their help in maintaining my Ponto Go E-bike , there truly not enough words to describe how exceptional you all are and so helpful kind sincere and when I needed the e-bike picked up last week that was arranged to maintenance you are truly and the store like home away from home
Thank you
Michael Berry
I was recommended to receive a bike fitting from Caleb and was so pleased by how professional, friendly, knowledgeable and through he was. I am seriously so impressed and soooo much more comfortable on my bike now. Beyond please with the service, Caleb is the best and you should really give him a raise. All the other guys in the shop were also very kind and friendly!
Sean was fantastic on my visit to the store for replacement parts.
Great service! Alex changed my tubeless tire on the spot on a Friday night and saved my weekend ride.
Great store, great people!
John and the team are always so helpful and knowledgeable. I was able to grab myself a new pair of gravel shoes.
Always get excellent customer service there!
Best mechanics in the business. Friendly, extremely knowledgeable. Shop has a great selection of bike stuff.
Gute Qualität
Nette Bedienung
Fairer Preis
Great service with a prompt and responsive turnaround. Very satisfied with the experience.
Very friendly and helpful staff. Had the bike I wanted in stock, which I discovered is not true of all shops. Their free tune up after 30 rides is also a great benefit.
This is the best Trek shop of the 3 different ones I use depending on where I am.
The staff consistently goes the extra distance even on the smallest accessory requests.
The service department is excellent and quick too!
Staff were kind, knowledgeable and helpful. Josh was great! He greeted us, was so helpful, took down a bike for us to look at (which we purchased), was patient, & kind. Josh provided fantastic customer service
The staff provides excellent service! They take care of you quickly and get you back riding with fair recommendations.
Customer service!
Quality parts
They carry the highest quality equipment. The are eager to explain all the details and answer any questions whether technical or pricing.