Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   May 24, 2026 — Rated 10 out of 10 by Lee Mccormick West Michigan Bike & Fitness of Holland
What do you like about our products and services?

Always friendly, helpful and knowledgeable

Report a concern   May 24, 2026 — Rated 10 out of 10 by Steven Tykoliz Ridley's Cycle
What do you like about our products and services?

Your customer service and comptetive pricing is why I find the best deals typically in bike shops in the West, and with free shipping it is a no-brainer to get the best prices, for an already expensive sport.

I hope to move West 1 day, and visit your shops in person! Thanks for the great support and products.

Report a concern   May 24, 2026 — Rated 10 out of 10 by S.M. Trek Store of Bradenton
What do you like about our products and services?

Extremely fast getting bike tuned

Report a concern   May 24, 2026 — Rated 10 out of 10 by Tim Packer Trek of CLT South
What do you like about our products and services?

Staff was very helpful in showing me all available products and recommended the best product for me.

Report a concern   May 24, 2026 — Rated 10 out of 10 by R.T. Trek Bicycle Elmwood
What do you like about our products and services?

Friendly staff, quality bikes, efficient service.

Report a concern   May 24, 2026 — Rated 10 out of 10 by Scott Walker The Broken Spoke
What do you like about our products and services?

The service and quality are always superb.

Report a concern   May 24, 2026 — Rated 10 out of 10 by R.D. Trek Bicycle Parmer
What do you like about our products and services?

You guys are always friendly and ready to help!

Report a concern   May 24, 2026 — Rated 10 out of 10 by Jed Wible Atlanta Cycling - Vinings
What do you like about our products and services?

Always a pleasant and attentive staff.

Report a concern   May 24, 2026 — Rated 10 out of 10 by Bob Wharton Action Sports
What do you like about our products and services?

Took care of my needs in a very professional manner

Report a concern   May 24, 2026 — Rated 10 out of 10 by G.S. Trek Bicycle Wildwood
What do you like about our products and services?

The staff was very helpful

Report a concern   May 24, 2026 — Rated 10 out of 10 by E.M. Mike's Bike Shop
What do you like about our products and services?

Service! Chloe and Rick were awesome! Great experience.

Report a concern   May 24, 2026 — Rated 10 out of 10 by S.M. Trek Bicycle Lamar
What do you like about our products and services?

Staff were very helpful, nice, smiling. Good overall experience. Thought the apparel section was lacking brand variety but that's okay. Was just window shopping as my bike was in service.

Report a concern   May 24, 2026 — Rated 10 out of 10 by M.C. Trek Bicycle St. Louis Ballwin
What do you like about our products and services?

They are always nice folks and helpful.

Report a concern   May 24, 2026 — Rated 10 out of 10 by T.T. Rutabaga Paddlesports
What do you like about our products and services?

Very friendly customer service!

Report a concern   May 24, 2026 — Rated 10 out of 10 by Micah Reed Hall Bicycle Company - Cedar Rapids
What do you like about our products and services?

Staff were very friendly knowledgeable and helpful. Service was completed very swiftly. My two kiddos talked everyone’s ears off and they were more than happy to oblige and answer any bike questions they had.

Report a concern   May 24, 2026 — Rated 10 out of 10 by J.T. Trek Bicycle Lincoln
What do you like about our products and services?

I had a tire tepaced and a part for a child trailor installed. The staff was fastband accomadating!

Report a concern   May 24, 2026 — Rated 10 out of 10 by TREK Bicycle 宇都宮
[ja]製品やサービスに対して感想やご意見をお聞かせください。[/ja]

チューブ購入で困ってるとすぐきてくれて、購入履歴から何買えばいいか教えてくれました!ありがとうございました。

Report a concern   May 24, 2026 — Rated 10 out of 10 by Abdelaaziz Amarir Bike Mart - Richardson
What do you like about our products and services?

Outstanding service

Report a concern   May 24, 2026 — Rated 10 out of 10 by B.A.C.D. A & B Cycle
What do you like about our products and services?

Barret and Patrick are always fantastic. Barret took the extra time to make sure we understood some techniques and tips. A&B is the best. Thanks

Report a concern   May 24, 2026 — Rated 10 out of 10 by Jay Pilcer Earl's Cyclery & Fitness
What do you like about our products and services?

great service for great prices.

Report a concern   May 24, 2026 — Rated 10 out of 10 by M.W. The Bike Doctor
What do you like about our products and services?

Good and helpful staff

Report a concern   May 24, 2026 — Rated 10 out of 10 by A.L. Trek Bicycle Seminole
What do you like about our products and services?

Reasonable price and knowledgeable employees.

Report a concern   May 24, 2026 — Rated 10 out of 10 by D.H. Blue Ridge Cyclery Libbie Mill
What do you like about our products and services?

Great people, great service, great bikes and equipment. Great shop!!!

Report a concern   May 24, 2026 — Rated 10 out of 10 by Grant Czadzeck GoodSpeed Cycles - Homewood
What do you like about our products and services?

The products are great, and the price is fair. The staff were so helpful in finding everything I needed. They really understood my needs and answered all my questions.

Report a concern   May 24, 2026 — Rated 10 out of 10 by D.P. Trek Land O Lakes
What do you like about our products and services?

Keith was great! Very helpful and knowledgeable.

Report a concern   May 24, 2026 — Rated 10 out of 10 by Melissa Myers Trek Bicycle Folsom
What do you like about our products and services?

Friendly staff and great quality products.

Report a concern   May 24, 2026 — Rated 10 out of 10 by G.P. Bicycle Sports Pacific - Downtown
What do you like about our products and services?

Convenient location. Good inventory of parts and accessories. Knowledgeable staff.

Report a concern   May 24, 2026 — Rated 10 out of 10 by D.N. Perry Rubber Bike Shop - Savannah
What do you like about our products and services?

Staff was very friendly. . Service was very quick and professional... Very impressed

Report a concern   May 24, 2026 — Rated 10 out of 10 by J.L. Cycle Paul Pointe-Claire
What do you like about our products and services?

Great customer service! Friendly and quick

Report a concern   May 24, 2026 — Rated 10 out of 10 by J.C. Ridley's Cycle
What do you like about our products and services?

Very knowledgeable and helpful staff. I've bought every bike from Ridley's for the past 20 years and always pleased with the service. Shout out to Joe for his help this time.


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