Merry Maids of Brookline & South Shore
197 Rockland Street B-1
Hanover
MA 02339
United States

Average rating: 8.0 out of 10 based on 2143 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 18, 2019 — Rated 7 out of 10 by M.W. Merry Maids of Brookline & South Shore
What could we do to improve?

There were some areas that appeared to be just wiped down very lightly and other areas that I expected to be cleaned that weren't.
Report a concern   March 16, 2019 — Rated 9 out of 10 by J.P. Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

I love the way the house smells fresh and clean when I get home.

Report a concern   March 15, 2019 — Rated 10 out of 10 by Susan Mosher Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

My counters, stovetop, sinks and tub shine. There are no chemical odors left behind. I don't know what products you use but they work (of course in Nancy's hands they do).
Report a concern   March 15, 2019 — Rated 9 out of 10 by S.E. Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

The staff. Particularly Theresa and Nancy ARE EXCELLENT!!
Report a concern   March 14, 2019 — Rated 10 out of 10 by Elinore Loscocco Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

All! Nancy does a great job.
Report a concern   March 13, 2019 — Rated 8 out of 10 by R.F. Merry Maids of Brookline & South Shore
What could we do to improve?

Give senior discounts--we find it a little pricey.
Report a concern   March 12, 2019 — Rated 10 out of 10 by W.M. Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

Purely professional work

Report a concern   March 12, 2019 — Rated 10 out of 10 by E.B. Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

Jadyn did an excellent job last week.

Report a concern   March 8, 2019 — Rated 0 out of 10 by G.P. Merry Maids of Brookline & South Shore
How did we disappoint you and what can we do to make things right?

You lost my key which is incredibly disappointing.

Report a concern   February 28, 2019 — Rated 10 out of 10 by M.C.P. Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

Nice smell. Kevin is very thorough
Report a concern   February 26, 2019 — Rated 4 out of 10 by P.L. Merry Maids of Brookline & South Shore
How did we disappoint you and what can we do to make things right?

Send Jodi. She is THE BEST. Instead you sent First name removed and Teresa. Not pleased. Only want Jodi in my house.

Report a concern   February 26, 2019 — Rated 10 out of 10 by Rebecca Price Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

Great staff, great attitudes, great work. Professional and fast.
Report a concern   February 21, 2019 — Rated 10 out of 10 by L.S. Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

Jean and Brittany were very thorough and friendly. I didn’t expect half of the cleaning they did. I’m very pleased with the results.

Report a concern   February 19, 2019 — Rated 10 out of 10 by A.C. Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

Consistent staff who know my house

Report a concern   February 13, 2019 — Rated 10 out of 10 by B.J.S. Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

Excellent customer service, reliable and courteous personnel, flexibility in schedule and products
Report a concern   February 9, 2019 — Rated 10 out of 10 by J.M. Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

I only had one time that the maids missed a lot and rushed out. Otherwise they have done a great job. Samantha is the Best!
Report a concern   February 8, 2019 — Rated 10 out of 10 by J.A. Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

Do not use my name for promotion.
Report a concern   February 7, 2019 — Rated 10 out of 10 by S.H. Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

fast and efficient; however sometimes I worry that it's a little too fast...
Report a concern   February 7, 2019 — Rated 10 out of 10 by D.E. Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

everything
Report a concern   February 6, 2019 — Rated 10 out of 10 by J.N. Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

The staff was professional and efficient.
Report a concern   February 6, 2019 — Rated 10 out of 10 by D.M. Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

We use Merry Maids for our business and they are always very friendly and helpful. Everything looks great by the time they leave.
Report a concern   January 26, 2019 — Rated 10 out of 10 by V.H. Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

I love Brittany! She comes 2x a month and does a wonderful job and leaves me the nicest notes.
Report a concern   January 25, 2019 — Rated 4 out of 10 by J.C. Merry Maids of Brookline & South Shore
How did we disappoint you and what can we do to make things right?

Cleaning wood floor was not satisfactory
Vacuumed stair carpet but did not dust wood floor beside runner
Report a concern   January 24, 2019 — Rated 10 out of 10 by K.N. Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

I was very happy with my cleaning - Nancy, Theresa and Jenn did a terrific job! If possible I would like the same team bi-weekly.
Report a concern   January 23, 2019 — Rated 10 out of 10 by C.M. Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

the two gals who came - stayed until most of the job was done -- it was a horriffic job!
Report a concern   January 21, 2019 — Rated 10 out of 10 by E.C. Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

I've actually recommended Merry Maids because you do such a splendid job of cleaning AND with no fuss and no bother. Thanks.
Report a concern   January 16, 2019 — Rated 10 out of 10 by M.S. Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

Crew was very friendly and did a good job cleaning.

Report a concern   January 16, 2019 — Rated 10 out of 10 by Bruce Fernald Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

Nancy does a great job I couldn't ask for a better person to clean my house great job
Bruce Fernald

Report a concern   January 15, 2019 — Rated 10 out of 10 by Dave & Maryanne Malekpour Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

Britany and Theresa are a great team. They do good work, and we are comfortable with them in our house or office alone.

Report a concern   January 15, 2019 — Rated 5 out of 10 by L.F. Merry Maids of Brookline & South Shore
How did we disappoint you and what can we do to make things right?

Cleaner a bit harder in places that are corners and under couches and kitchen tables

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