Merry Maids of Brookline & South Shore
197 Rockland Street B-1
Hanover
MA 02339
United States

Average rating: 8.0 out of 10 based on 2143 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 10, 2021 — Rated 10 out of 10 by K.R. Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

Always great service and dedicated team. Thank you.

Report a concern   February 4, 2021 — Rated 10 out of 10 by M.M. Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

The end result- the house was so clean.
The promptness of the crew and their friendly attitude. I would highly recommend MM !

Report a concern   February 4, 2021 — Rated 0 out of 10 by J.S. Merry Maids of Brookline & South Shore
How did we disappoint you and what can we do to make things right?

House could’ve been cleaner

Report a concern   January 22, 2021 — Rated 9 out of 10 by E.K. Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

The thorough job Terry and her associate does each time they come.

Report a concern   January 21, 2021 — Rated 1 out of 10 by D.S. Merry Maids of Brookline & South Shore
How did we disappoint you and what can we do to make things right?

The owner of the Jersey Mikes watched your crew work for 1-1/2 to 2 hours and still had to hire others to come in after your crew to finish the job to an acceptable quality.

Report a concern   January 18, 2021 — Rated 10 out of 10 by L.C. Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

Very thorough job! Can't wait to have them back :)

Report a concern   January 12, 2021 — Rated 10 out of 10 by V.H. Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

The team who services my home is very efficient.

Report a concern   January 11, 2021 — Rated 3 out of 10 by B.Y. Merry Maids of Brookline & South Shore
How did we disappoint you and what can we do to make things right?

One of the two showers appeared not to have been cleaned, there was still the typical shower filth/slime in there after the cleaning. This being our new home we ended up having to re-clean the shower ourselves. The other shower was done appropriately with no issue. There were also multiple shelves in the fridge and the cabinets that were missed and required us to re-do. We paid extra for the deep clean and the fridge so it was disappointing to have to re-do the work. Overall for the cost, the cleaning certainly did not meet expectations and it was disappointing to not get the the full deep clean promised and paid for.

Report a concern   January 6, 2021 — Rated 10 out of 10 by R.F. Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

The workers do a good job and are very flexible about what they should or should not do.

Report a concern   January 6, 2021 — Rated 10 out of 10 by J.B. Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

Dependable, efficient service, and the sanitizing products smell nice.

Report a concern   January 5, 2021 — Rated 7 out of 10 by L.B. Merry Maids of Brookline & South Shore
What could we do to improve?

I am happy with no problems however people are funny about reviews as I have given them a recommendation in the past but with no results

Report a concern   December 29, 2020 — Rated 8 out of 10 by J.P. Merry Maids of Brookline & South Shore
What could we do to improve?

It seems each cleaning there is something missed. Just a small thing usually, for example the trash barrel wasn’t moved to wash the floor behind it, another time there were still crumbs on the kitchen table, I often notice cobwebs in corners don’t get dusted. So although I would recommend Merry Maids because the cleaning is good I wouldn’t give it a 10. Maybe have one person just scan each room before calling it done?

Report a concern   December 27, 2020 — Rated 10 out of 10 by J.D. Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

Good cleaning staff, helpful office staff

Report a concern   December 23, 2020 — Rated 5 out of 10 by M.V. Merry Maids of Brookline & South Shore
How did we disappoint you and what can we do to make things right?

The first time the maids came was great where they were able to clean a few areas really well. The second time was a little disappointed, but third time was absolutely amazing as I was ready to cancel my service but the two girls saved the day. . This last visit was probably the worst of all the cleanings. Granted, I always pre clean a lot so they could focus on areas that need it more, but the shower/both bathrooms were pretty filthy still as well as most general areas. Not really sure what I paid for.!

Report a concern   December 22, 2020 — Rated 10 out of 10 by Thomas French Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

Good people, good service

Report a concern   December 22, 2020 — Rated 10 out of 10 by Elinore Loscocco Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

Very efficient cleaners.Products all seem to work very well, too!

Report a concern   December 20, 2020 — Rated 10 out of 10 by A.C. Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

as always Kevin is wonderful and efficient

Report a concern   December 18, 2020 — Rated 10 out of 10 by E.N. Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

I have always had good services with Merry Maids and they have always kept me informed on what days they are coming to clean. I would recommend them to others.

Report a concern   December 18, 2020 — Rated 10 out of 10 by William Fasano Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

Very thorough!

Report a concern   December 18, 2020 — Rated 10 out of 10 by G.S. Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

Terrific professional service from the entire team. Detail oriented, careful with my fragile art objects. Pristine clean when finished. Very efficient. I hope to use the same team for my next cleaning.

Thank you

Report a concern   December 12, 2020 — Rated 10 out of 10 by E.B. Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

I am very satisfied with service.

Report a concern   December 9, 2020 — Rated 10 out of 10 by Julie Romandetta Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

Everything smells fresh and clean without being overpowering.

Report a concern   December 8, 2020 — Rated 10 out of 10 by J.J.B. Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

Great cleaning by Makela.. always efficient , on time and friendly. I’m always happy!

Report a concern   December 5, 2020 — Rated 10 out of 10 by John Greene Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

Easy, thorough, reliable, and our unit was clean and inviting when they left.

Report a concern   December 5, 2020 — Rated 9 out of 10 by L.M. Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

I liked everything, the two women who came to clean were efficient, polite and I was happy

Report a concern   December 4, 2020 — Rated 10 out of 10 by Scott Fitzgerald Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

Everything great people great job and adjusted to adding stuff I needed

Report a concern   December 4, 2020 — Rated 8 out of 10 by B.I. Merry Maids of Brookline & South Shore
What could we do to improve?

Holidays!

2. send same people each time. 3. Send them about he same time of day, so I plan my day better..

Happy holidays

Report a concern   December 2, 2020 — Rated 10 out of 10 by M.H. Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

I already answered a survey so I do not understand why another one has been sent to me

Report a concern   November 18, 2020 — Rated 9 out of 10 by J.C. Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

Paul and Nancy did a very nice job especially on my kitchen floor which had gotten dull aand dirty.

Report a concern   November 13, 2020 — Rated 10 out of 10 by J.D. Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

Very professional and the workers did a good job!!


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