based on 2991 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Everything
Food is great đź‘Ť
It needs cleaned better.
Always love to eat here
Customer service and fast service
Hi there! I ordered a Kids bone-in wing meal with medium sauce, fries with no salt, and a sweet tea with no ice.
The fries came salted (I have a photo of it if needed) and the wings were not fresh as the meat was tough in texture. The medium sauce was fine and the no ice sweet tea was fine. Therefore, I am only rating a 6 as the primary meal (wings and fries) were disappointing.
Food last time was terrible
Food was good. People are friendly.
The food was excellent and we had great service with Hannah as our server!!!
Improve Responsiveness. My most recent lunch there was good & the service was great, but I stayed away since the last time I went ~3 months ago b/c of a HORRIBLE experience with waitress Brooke B. I did not received a survey request on that visit, but it was SO bad that I submitted feedback via "contact us" on website - no response.
Great server, great food.
Fast and fresh
Fresh food!
Food was really good and our waitress was awesome!! Manger on duty was very helpful in figuring out how to get to our rewards! Spent a lot of time trying to transfer our old card to a new one! We appreciated that a great deal!
Great food and great service
Our fav restaurant. Salad and wings make the best combo.
I appreciate how you actually got the chips right.
Great food and service! The Best!
Monday night wing special & beer is a favorite routine for us. Wings are always great and so many flavors to choose. We sit at the bar and are always served promptly and they get order right every time.
Good food and fast to go service.
The food was great!
Can’t get crispy wings!!!!! Sorry but, have asked several times… begging 🙏🏻 please make my wings crispy, even talked to the manager twice !!! Even got free 25 wings! Ordered 25 wings on December 2 and asked the cashier please triple crispy and all my wings were rubbery!! To me is like eating raw flesh!!!! Its crazy on how many times I asked please make my wings crispy!!! Sorry I have to put my wings in my air fryer every time!!! It’s ridiculous…. Other than that, I have no other complaints about East Coast wings.! Thanks
The Wings
Last take out order I placed for wings did not have any ranch.
Good service
Food was good, ordered to go online and was ready when I arrived.
Food was very good and tasty!
Food was ready when I arrived. It was still hot and very good. Used the app to order takeout.
I arrived to pick up my online order only to find out the store was out of boneless wings... understandable, but why ask for a number to call the customer if there are any issues if you're not going to call. I then waited 10 more minutes on the food they did have and was told I would receive an email confirming my refund for boneless wings. It is now three days later and I never received refund, so I call the store and was told the manager wouldn't be in til later in the week and there was nothing that could be done.
The service