based on 3705 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I've had no issues anytime I have visited your establishment.
ECW are always good! Best tasting! Courteous service!
Pleasant experience!
I enjoy the food. The wings and subs are delicious.
Very fairly priced and cooked perfectly.
We love eating at ECW. Always good food and service. There is something on the menu for everybody.
Great evening out at East Coast Wings & Grill. We had the Buffalo Chicken fingers with tater tots and Chicken tacos with chips. Service was great and staff is very friendly. Food came quick and was hot, fresh and as ordered. Thank you ECW&G.
There needs to be NA beer available.
Bring back chili and/or a good soup especially in the wintertime.
Stay open at least an hr later. It is very annoying to be sitting there at 9 and the crew is putting chairs up and cleaning.
Service was very slow wasn't expecting to wait long
My wings were over cooked, tough, and dry. My fries were old and chewy. When I called back, the manager asked me to bring my wings back for some fresh ones. I personally don’t want anymore, but will take my chewed up and spat out wings back out of principle.
All of tge dru.ettes had these hard, gristle pieces. Overall, the wings were a little tough.
Service was great, she even made sure we got fresh cooked wings!! Been coming there for years and will definitely be back!! Thank you
The food was amazing and the staff is awesome
Friendliness of staff and promptness of preparing order.
More food choices. Train people on taking call in orders and watching when someone comes in the door.
Taste of food
Great food, great service, great birthday discount!!
We have stopped coming so much because it usually takes forever to get our food. But Wednesday, it was in and out AND ABIGAIL is absolutely the best waitress!!
Best wings in Florence!
The food was good and the server was attentive.
Service was excellent!
ECW never disappoints! The wait staff is outstanding—attentive, friendly, and always on point. The prices are incredibly reasonable, and the food? Absolutely delicious! We were pleasantly surprised at how quickly we were seated and served, and the experience only got better. Becky the Balloon Lady added the perfect touch of fun to round out our evening. Wednesdays at ECW have officially become our favorite tradition. Highly recommend!
Nothing. The food is served hot, and is very tasty.
Friendly staff. Great wings with terrific choices of flavors.
Food and service were both good as usual.
Great service. Great food.
Nothing. Everything with this order was amazingly fine.
good food fast service
The Staff there on Peters Creek Pkwy are GREAT!!!!!! They take care of their customers!
Good food
Have a more varied menu!