based on 8237 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
excellent food and service
Great food. Plenty of sauce for wing dipping but most of all, hayli is awesome and always takes great care of me. Trinity too. Best servers ever!
Everything! Food and service is always amazing!
Quality of food and service
Prompt service, great food, very nice waitress!
Mainly the service and the quality of food both amazing thank you so much.
Jimmy and Kaela
Service!
Hey there I’m just leaving my feedback for the best place in town and friendly people to.
The best place to eat wings and drinks beer
We come there frequently. We like the food and service. Deanne is a great waitress
Food is good, service always great!
Great service and food
I enjoyed the quality of the environment and freshness to the items that I picked up.
The main reason I came to East Coast was because of Terri, she was amazing. Knew my order, kept my tea filled and always with a smile. The waitress that we had did not provide the same level of service I have come to expect from East Coast
My server, Deanna. I come frequently just to sit with her. She is incredible at her job and will always remember my order even months between visits. She is very respectful and she is always hustling. My family and I have been coming for years because of her service!
You never gotten back in touch with us about the rewards card. We have 400 points and we can’t redeem them. We tried emailing you when you never emailed back. My phone number is Phone number removed please get in touch with us about the rewards card.
Like the atmosphere and wings.
More booths
Everything! The food and the service.
Food was delicious!
Wings are obviously being kept in a hot box for long periods of time and then redropped at order. Stupid, stupid dry wings are received. Great flavors, but absolutely terrible consistency of the wing itself. Staff needs to be trained in freshness of product. I think there’s a great product being ruined by a very lazy staff.
I think on Thursday when you have your wings for .99 cents it should come with one dipping sauce then anything after that you can charge. I think you should be able to earn points faster. Do more deals on wings or burgers
I called in an order, it was ready on time and delicious.
When you offer business academic and professional feedback the owner/manager sluffs it off, "Oh you wouldn't believe how many people try to get free food". Management demonstrates they being doing this so long, they have all of the answers. So customers are asking themselves, why waste my time on a survey when they already know everything.
Serve fresh lettuce with the salads. The past 3 times I've ordered one as a side, the lettuce has been pink in spots and last time it was very watery.
The tenders were great!
I eaten here many times, yesterdays order was some of the best food I've had from there. Wings crispy and sauced up. Chicken sandwich was amazing and the chips...oh those were better than anything I can but in a store. Hats off to the ones who prepared the food and lady who gave me my online order.
By giving me the right flavor. The food was beautiful to the eyes and it was nice & hot to touch, but it was totally the WRONG flavor. And because I was at work, I couldn’t leave my job to exchange it. I work 12 hours so o made the most of it. I rinsed them off and dipped them in ranch. Please give customers what they asked for, and that’s how you can improve. I was too hurt!
Service is not good . There’s never a host at the host stand and all the servers walk around like they don’t see you standing there. All the time waiting on someone to help
The food is always good and customer service is phenomenal. My only complaint is the last two times that I asked for extra carrots and extra ranch and paid the fee, they forgot to give me the extra.
I blame myself for not checking.
But the wings are the best!!!!
Food was great, like always!
Brie (spelling bartender) is the absolute best in kville, never in a bad mood and always on top of things! Love her.
Now the skinny lady with dark hair (curly), not sure ofher name but she has the personality of a rock, a stucco wall, a flat tire w a nail in it it seems she has been cut back but Jesus. I’m easy going and treat most well, she has fire in her eyes and if she doesn’t know u, ur out! Been going there for years. If Curly is at the bar, I walk out!