based on 8812 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Food is always good 😊
Food is consistent and good. I like the menu options and price.
This time I ordered take out. This is our favorite place for wings. Not only do you have so many choices of sauces and the amount of heat added to the wings, the wings are exceptional every time. The gentleman that took my order was friendly and polite. Also a shout out to this place for getting the take out order right every time. In this day and age other places seem to struggle with that concept.
My last experience was fine, but I tried to place a large group order on Tuesday night and the phone number did not work. I had to order somewhere else.
East Coast Wings is our favorite place to eat . The food and service is always excellent . Randy the bartender never fails to go above and beyond as well as the wait staff. Would love to see another East Coast open on the other side of town around Alandale . Thanks again guys , Don Newbry of Cabinet Doctor of the Tri Cities .
More food options and better caesar dressing.
Food was good and staff was friendly and helpful
Always good food
Food quality is inconsistent. Extremely disappointing, especially if it is done when the restaurant is not busy.
Great waitress, great food. I had an order than was messed up this past weekend. I called to let them know and they made it right with no issues. They were great.
Delicious food as always! Fast delivery!
The server was attentive and nice. When I asked for a recommendation of A vs. B, she had an answer.
Mac and cheese..
The bartender was great and provided excellent service.
Didn't give us all our order which caused an extra trip, not enough sauce on the wings to taste anything and the corn for the ribz was over cooked so it was mushy.
Good food. Fast and convenient.
Suggestion. I love the carnival fries. I didn’t see an option to add an additional sauce if wanting to get two different ones.
The food and service was great
Order boneless wings through the app. I wanted to add a side of extra sauce for them but that option is not available. When we get these there is usually very little sauce on them. We order Grand Caymen and there was so little sauce that it couldn’t be tasted. Please add an option to order extra sauce
There were two servers plus a hostess. Granted there was 115 top it still took us more than an hour and 20 minutes to get for sandwiches.
Wings were good but I asked for saucy and there was no extra sauce on them, very disappointing when we paid extra for the sauce.
Write down orders
The food was great and was ready quickly
This branch/franchise is not as good as some neighboring franchises of ECW.
Waitress was very accommodating and friendly :)
Good food. Close to my home.
The beer was cold. Randy was nice. The food was great!
Turn the music down and change the type of music the service was slow and i could never get my tea glass refilled no napkins on table had keep asking for them was not a good time to have an enjoyable diner
Making the flavors taste like they are supposed to.
Friendly staff and good food
Very good server. Great wings