What our clients think of us!

The quality of the cleaning and the quick drying. The main concen I have is the price quoted over the phone and the final bill at the end was more than twice as much. We were
quoted 187. and we ended up paying about 385.

Better pricing.

The carpet was soft and clean just like your advertisements claim

The technician was very knowledgeable, fast, and fair. We also think the prices were quite fair as well. Great work.

The scheduling process was very unprofessional. I had an appt window for an estimate of 4-7p. Shortly after 4p, I received a vmail from Brittany saying the tech had been to my home and found no one there so I needed to reschedule. Moments later, the tech called to say he was leaving his last job and on his way to my home. He hadn't already been there. It took several calls back and forth, and still no one really knew what was going on. Based on this, I have no confidence that my actual cleaning job will be done correctly or in a timely manner, so I'm taking my business elsewhere.

Jarom was efficient, and business like. He got the job done quickly and it was done well, I could tell the difference immediately. I was very pleased. First name removed

My wife is 38 weeks pregnant and the technician would not help her move the furniture or put the furniture up on blocks without charging her a fee. When she told me this, I was very disappointed and would expect that you would help a pregnant lady not have to move furniture or lift a heavy couch or dresser without charging her. I worked for Aqua Care many years ago and it was standard to help move stuff around to ensure the customer got what they wanted. Was it a pain, sometimes it was. But I can't believe that Zerorez would not help a 9 month pregnant woman move furniture! Very disappointed. We have used Zerorez before and expected more from you.

Zeororez seems to do just what they say they will do. Zerorez is our preferred carpet cleaner. I wish they had more couch/ chair cleaning specials. The carpet cleaning is very competitive but the other seems way high. Just a suggestion. Thanks for not having a huge long feedback form!!! I like this a lot! I was surprised that the bill was more than promised. The advertised special was 3 areas for $69. The bill was more than that. Mark

Thorough and fast. Dirt comes up beautifully and technician was detailed. Drying time is fast.

I like that the carpet cleaner you use does not leave a residue.

My carpets get cleaned really well and I love that you don't use soap. The technician we had was very informative and polite.

They were quick, and the carpets are CLEAN!

Jesus was the worker who came and he worked very hard. He got out most of a stain in our livingroom that Stanley Steamer could never get out. He was very good.

The service was great and the results look good, but I'm still concerned about the cost. Most of my friends would not be comfortable paying your rates.

My carpet was really dirty and I had some areas that were very bad and the technician did an incredible job on cleaning those areas. Some of the areas that weren't as bad did not come as clean as the really bad area. It was almost as if the technician just got tired. I am very pleased with how clean my carpet got. I am just confused as some of the areas that aren't as clean.

I paid for pet cleaning & it doesn't even smell like my carpets were cleaned

The carpet looks great when cleaned.

cleaning well

i like the guy who came and redid my cleaning and he got most of my spots up as well..

I was impressed that your employee was able to get our carpets looking like new. Which is pretty impressive since they are 14 years old, and hadn't been cleaned in almost 2 years. Thank you! Your employee was very pleasant, informative and respectful.

Your service reps are very polite, get right to work and efficient. He answered all of my questions politely and didn't seem to be in a rush. He also said that a receipt would be sent to me by email on which I want it itemized as to what was done and the price of each. Thanks you do a great job and it looks wonderful. Name removed 6413 Carl Drive Taylorsville, Ut 84129

I love how my carpets look! Great job!

Great service, on time and professional and the carpets are not left with heavy soap still in and harsh chemiacls, able to remove all the spots.

That no harsh chemicals are left in the carpet and always on time and proffesional.

The cleaning itself was good. Scheduling the appointment was difficult and disappointing. The personnel making the appt needs to do better job explaining and not getting so upset!

Everything!!! Our carpet looked brand new after Zerorez's treatment. We couldn't have been more pleased.

Attentive staff...I knew exactly when they were going to be there.

There is no residue left behind. The carpets stay clean for at least six months! My house smells clean and not damp when they leave. I have used your company for the past 8 years. They have been on time, very polite and informative. Billy came this time and he was great! I know you only come out if it is $90.00. My husband spilled spaghetti sauce all down our carpeted (white) stairs a few days after it was cleaned. I cried and my husband lost it too. I have tried everything to clean it,and with no success. Might you consider coming and cleaning them? I know it isn't the requirement, but I thought it was worth asking.

Tonia Perl
Email address removed

The rugs are very clean. The help was prompt and efficient. We would call again.

The carpet really FEELS clean when it dries--not crunchy. Your serviceman, Isaiah, was hardworking and did a great job. Thank you for having a great product and service.