What our clients think of us!

I appreciate how your process does not leave detergents in the carpet pile. Or less than competing firms.

Great customer service from Chris on both occasions.

The carpet technician was very thorough and did an excellent job!!

service was done promptly in a professional manner. The technician recommended only what was necessary. They did a great job and we were very pleased with the job.

I was amazed by the difference. I'm amazed how not only clean they look but how clean they feel. I didn't put down a rug because I wanted to see the carpet.

Friendly, knowledgeable staff. My carpets look great. P

I liked the service man - he was nice, thorough and clean.

that you use no soap. He was in and out and done. Carpet is 12 years old - in a rental unit and it's clean as new.

The employee was knowledgable, courteous, and efficient. Called ahead to let us know when we can expect him. Our carpets now look brand new.

I was very impressed with Keith. He was very personable and as far as I could tell, did a very good job. We will continue to use Zerorez.

Your technician Chris has cleaned my carpet several times and always does an excellent job.

Fix the oil leak in your truck it left a big stain in my driveway

It was a miracle! I thought we were going to have to replace our carpets but after Zerorez came, my carpets looked almost new!

This time i received service by someone new to me. My mistake was to leave the room and not watch him work. I thought the carpets were not nearly as clean as usual even though I had had a service only one month previously. Spots still showed through. Since it was just before the holiday weekend, I had to spend time on my hands and knees with a spot cleaner and cloth to hand rub the spots away, because there was not time to schedule a re-do. My rag picked up a lot of dirt from each spot, so I knew the service had not done its job. Unfortunately I had paid for the basement as well as the upstairs, which means a lot of money was spent, and yet it left a lot of followup work for me. I have used zerorez many times. sometimes it is great. sometimes not. it leaves me to believe that it depends on who operates the equipment.

I liked how professional and courteous our technician was. He walked me though everything he was going to do and what the price would be before he even got his equipment out. Then he went to work while I read to my kids upstairs. When he was done my carpets looked and felt brand new!

I like how clean my carpets look and feel.

The guy (can't remember his name) was very good.

We had a few small areas that weren't cleaned completely. They had dirty spots (toothpaste, ice cream & a hot chocolate) that didn't seem to be cleaned very well. I was able to take a damp rag and clean the toothpaste and ice cream up, but there is still a visible spot where the hot chocolate was. It seems like it should come up better (it looks very similar to before the carpets were cleaned). We are hoping that we can have someone come back to see if the spot can be cleaned better.

Overall, the cleaning was great, though!

Great service and clean carpets. Jesus Saenz is awesome he had to come to Tooele when he thought he was done for the day. You would think that the service would suffer after having to work late but it didn't. Jesus is an asset to your company.

The zerorez employees were very polite and did a good job with the cleaning. they even helped to change my furnace filter.

David did an excellant job in explaining what was available to meet my needs on this visit. He was thorough in talking me through what he was doing.

cleans very well and always on time and pleasant to work with

That you don't use soaps/shampoos and that the carpets look great afterwards

I really liked the technician that came to my home. He was friendly, knowledgeable, and very thorough. I have 15 year old carpet that happens to be an off white color. The color still looks brand new, I have no stains, and all the heavy traffic areas are looking good again.

They arrived within their time window.

Loved the fast turnaround and how clean the carpets came.

Thanks!

Your technician Rick was awesome! When I decide to have you again, I want him to come back.

The Last name removed was a lot higher than expected.

no residue, it's clean.

i like that there is no residue left in my carpet

Very good! Zero residue, as promised!