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based on 33956 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Clean, without chemicals.
The technician took the time to explain the process and did a great job. It was really easy to make an appointment.
The cleaner was courteous and taught us about carpet. I like that there are no shampoos. Thank you.
Our carpet has not looked so good in a long time. We appreciate the good work Jake did for
us. Please thank him again.
Quality product with excellent, knowledgeable and friendly employees.
Prompt, courteous technicians, hot water, no chemicals
The Job is done as promised with much curtecy
The clean carpets! I like how clean my carpets are when you are done.
Fast, friendly & professional
Friendly helpful worker
The services were excellent - I was notified by telephone of the few minutes delay from
the previous job.
Quality of work was very good; the outcome of the carpet is thoroughly clean.
The drying time with doors and window open was appx. 5-6 hours.
My carpet and whole house now stinks like wet carpet. Last time we did not have this issue. Not sure why it's so bad this time. We even paid an extra $150 to prevent the smell. We are extremely disappointed this time.
Everything!
Everything
My high traffic area did not come as clean as I expected
Dark spots in my carpet came clean that I had previously lost hope over. The man that came and cleaned my carpet was very friendly and professional.
Carpet and air vent looked and felt like new
ZERO Rez! Great people doing the work.
Technicians arrived on time, did a great job, made helpful recommendations, and helped book my couch cleaning appt. I like that there are no chemicals in the cleaning solution.
Very professional
Very prompt service, friendly technician.
No chemicals. Friendly, efficient and good results.
The service is exceptional. The tech's are top notch.
The chemicals aren't harmful and don't leave my carpet feeling sudsy
The employee was very knowledgeable, helpful and did a great job.
MY CARPET LOOKS GREAT!
Your technician was very friendly and courteous. He explained the process step by step and showed me what the results were along the way. I really like the fact that you do not use soap. In the past when I have had carpets cleaned I have noticed the soapy feeling on my feet after the carpets have been cleaned. No soapy residue feeling on my feet. The technician also explained to me how to vacuum my carpets so that I can get better results from my vacuuming efforts, he also told me how to have my 4 boys and all their friends go up and down the stairs so not to wear out the carpet as quickly on the edges of the stairs. That is my opinion was fantastic customer service. Thank you Zerorez for taking care of your customers!
Did a great job! Was super friendly. Would recommend him,
Every step of the process was handled very efficiently and professionally. The tech explained my oppositions and costs before he started. Overall it was a good experience I would use Zerorez again.
The product really cleans the carpet. The carpet looks great. Everyone is so accommodating at zero rez. I've requested Alex because he is such a good hard worker and so friendly and he does a fantastic job. I will definately recommend him to all of my friends. He is a really sweet young man.