- Phone: 801-288-9376
- Visit Website
based on 34667 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Zerorez staff needs to verify with customers time slots instead of just giving the date (w/o time) since it doesn't take the whole 8 hrs to clean each home. It's a courtesy to give customer a call one or two days prior the appointment date. Customers are busy, too.
Very thorough job. The gentleman was even able to eliminate some black ink spots from the carpet in my office!
I wasn't home - but technician did an excellent job.
The one issue I have is because I was doing two jobs - I asked to have the tile cleaned in my personal home. That message wasn't relayed to the technician so he asked my son-in-law (who was home) and Brook decided it should be at the other home. I was disappointed - but not really that frustrated.
Your technician was professional and hardworking.
It works!
online booking, good communication, open schedule at late notice, clean carpets, nice and informative techs
Professional and on time. Quality workmanship.
how good yor people are and how good my carpet looks after
Nothing. Your service was outstanding
Carpets look great!
No or low chemicals, professional staff
Friendly and able to explain the way things work at Zerorez. They cleaned my wool carpet beautifully and stains were removed nicely.
No soap or chemical residue left and most areas dry very quickly
Usually have great techs . & do have great service .
Prompt, clean, fasst service
The carpets are so clean - and no residue! The technician was very friendly and explained everything well. He was very efficient.
How you used the brushes to scrub up all the carpet and how you neatly went over it all with the hot water. My Favorite was that you didn't use any chemicals:)
The service was fast but thorough. I was happy with the result. Thanks...I will call again next year.
The work was done fast, but it was well done and the carpet has remained looking good for the last week. We hope it continues!
My carpets like great now.
The work was very good but we wasted 1/2 of our day wondering when they would get to our house. You need to give a time to be at the appointment and be there or call and reschedule.
very clean carpets hard worker he explained every thing we asked
We had them do the deep treatment on my son's carpet in his closet that he peed in GROSS! It is still very stinky. Bummer.
removes residue. I like your service people
Tried to upsale in so many areas and took way too long to do the job asked to do and left one stain behind.
I was given estimate of two hundred thirty something dollars, I payed NINE hundred and something!!Got stuff done that i didnt ask for,it took four days for the carpets to dry!Just very disappoint over all,
I think there was a little communication problems. I was scheduled to be the 2nd appointment, and they said that it would be from 10:30 to 11:00. The technician didn't arrive til 1:00. The secretaries told me that the technician should arrive, but they left the message on my home phone not my cell phone.
But Grayson the technician was a super hard worker, very respectful and did a wonderful job. I like the brush machine that picks up hair.
Thank you
I am rating the two service guys that came out to do the job. They were great! and did a good job. we just moved into this house so not sure when or how often the carpets were cleaned. But there were a couple of spots that zerorez could NOT remove. So wondering if a soap of sorts would have done the job. Also, was really turned off by all the hoops the service guys have to sell!!!! I don't need to see colors mixed in sample jars or the actual dirty water coming out of my carpets. After all that why I hired you...Right! It took too much of my time and frankly their time to have to explain all what zerorez is capabilities. All i want is for a good carpet cleaning. Thank you for listening hope this helps!
No odor after cleaning and friendly technician.

I have tried a lot of other companies that clean carpets and Zerorez is the best!!!