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based on 34667 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
High quality unique system that leaves carpet clean and smelling great.
This was the best yet
loved the tile cleaning
Clean no residue
Very clean carpet!
I could tell the carpets were clean. They were soft and felt like new again. We will definitely have zerores back next time.
I feel that it was a good job at a good price.
I didn't feel as though my chairs got as clean as I expected on the arms.
Every thing was so clean. No odor. The person was very professional. Thank you for a good job.
The carpets took well over the time suggested to dry. 8+ hours.
You guy was very professional and did a great job. The only problem is my carpet now has 4 big wrinkles in it. It's stretched it out quite a bit.
Reduce cost for rug cleaning
I need to talk to Joseph please.
Very friendly & competent staff. Good results!!
The carpets are clean and smell good after Zerorez has cleaned them. The technicians are top notch and eager to please and explain anything about what would be the best cleaning options. You get what you pay for with this company.
Fast and efficient. He did a great job.
Great job.
our basement took a full week to dry. It was way too wet, We had the pet enzyme on spots those are what took a full week. But also the entire basement took 5 days to dry with fans going day and night. It is cooler in the basement but the carpet was too wet.
They do a great job!
Your representative was on time, very professional, and knowledgeable. Our carpets are clean!
Great customer service
I have been a fan of ZeroRez for years, telling everyone there is no better wrote cleaning service!! Which I had always felt. Unfortunately, this time I wS a little disappointed. There was an area on my carpet that still looks unclean. It looked good when wet, but as it dried it showed it was still there. Other areas that were also high traffic came out much better, so I felt there was t as much effort put in to getting that area. My cleaner seemed rushed. He was alone and I'm sure he had a busy Saturday scheduled but it did make me feel like he was hurried to get out. He also asked me if I wanted the protectant, which I never get. He told me he could do it for an extra $20. I agreed, not feeling like I needed it before and always feeling nervous about putting anything but hot water on my carpet from zeroRez, but with an extra 18 months of life promised it was worth a try. But, upon payment he said it was an extra $20 "per area", which he had not said. I was taken off guard, but fine to pay it if my carpet was clean. As you can imagine, this just added to my frustration when my carpet dried and one of the areas we still not clean.
very good indeed!
This cleaning wasn't quite as good as last time, I'm not sure if it was my older carpet or not.
No residue and great service
advice given and the good job done by your service representative
The young man who did the cleaning and the carpet looks very good.
Non-chemical process. Very nice, clean cut, friendly staff.
My service rep was polite and professional - offered extra services, but was not pushy.
Zerorez is the third carpet cleaning company that I have used since moving to Utah, the previous cleaning companies left dirt in my carpets and Zerorez was able to get rid of it. My carpet looks like new!