What our clients think of us!

Great technician who really cared about his work

Very good service and carpet looks great. The hall which gets lots of traffic came very clean!

Professional and polite.

some of your prices for a piece of carpet in the polay room is all too high

My tile and grout look great after being cleaned. Jimmie was very thorough and professional. It was a good experience.

Friendly. Easy to schedule. Reasonable pricing. Love how clean my carpets are!

We wanted and had been given a morning appointment. However we received two calls telling us of delays that totaled about two hours so that our appointment didn't start until after lunch.
I don't know how you can better control that, but it is annoying to the customer.
Otherwise your service rep did a very good job.

Great service at great prices. Technicians that know what they're doing.

I was impressed that Dean knew and explained the products well. Everything he said about them worked. It is so refreshing to have someone in your home that is happy to do the work, and genuinely concerned about my problems. He is an active listener.

Our carpets are always thoroughly clean---a new level of clean compared to what we have experienced with other carpet cleaners. This would indicate quality products and cleaning methods.
The young man who cleaned our carpets (Christian) was very knowledgeable, thorough, accommodating and polite.
We did have a couple of stains that didn't come out and some areas that didn't clean up as well as I had hoped but it was explained that with wear carpet fibers stretch or compress? and become harder to clean over time.

Effectiveness

I am very pleased with the zerorez carpet cleaning. I'm sure I will use you again . When the floors are clean the whole house looks clean. Your carpet cleaner always aim to please . Thank you again.

The serviceman was very helpful in explaining how things work and how well the products clean the carpet. He even showed me what he did and how the dirt came up to quickly!

Fast easy no smell and friendly cleaners.

No odor, quick drying, good service

Fewer chemicals
Friendly staff

I like the results. Zerorez's cleaning seems to be thorough and I like how long it stays clean afterwards. Your methods really reduce the frequency in which I need to clean our carpets.

My carpet is clean. The technician was careful about covering his shoes each time he came into the house. He was careful to protect my walls from any damage from the hose. The price was reasonable. I felt like the technician went the extra mile to listen to me and do what I asked. I had a rug I wanted cleaned as well and he found the correct way to clean it. They were on time for my appointment.

I paid a lot of extra money to treat some pet stains and the stains came out and look great but the carpet is still wet two days later and it smells really rotten now.

Time was put later than originally scheduled. After revised time came, there was no word that it would be later, until I called. As soon as tech came, he started lowering expectations and seemed in a great hurry to be anywhere but here.

My carpets are really clean they look like new. Already recommended them to my friends

I like that there are no chemicals and the carpets are anaxinly clean

Friendly, knowledgeable service that resulted in carpets that look almost new.

Friendly, competent technicians, safe cleaning products, multiple services offered

I like empowered water and the protectorant that is used afterwards. I was highly impressed with Chris and will request him next time. He deserves a raise. His knowledge and manner was impressive. He is a very 'head's Up' Young man.

The service was great. The technician was on time and knowledgable about the products. Our technician was training a new person and both worked hard while in the office. The next day there were spots we noticed had been missed (most likely just part of the learning experience with the new employee). We called Zerorez and they had the technician out the next day to clean the spots missed and were very eager to fix the issue. We realize that this was just part of the learning process and don't mind that they had to come back in this situation. Aside from that carpets look so good. Spots that have been there even after others have cleaned them in the past are gone. Great work.

You're not local.

The cleaning service doesn't really differentiate itself from others very well

Very very clean

No soap.