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based on 33957 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Online booking, great reminder calls, coming sooner than expected, polite and helpful techs, clean carpets!
Ease of scheduling, timeliness of appointments, thorough attention to details and courteous help in all areas.
Great job and the integrity of your employees !
No chemicals. Safe for my family and pets. Superior cleaning and customer service.
In the deal, we were supposed to get a gift card to provo beach. We never received it. The cleaner didn't bring one with them. And offer an extra service instead of telling me about something and adding it to my bill and making me say no take that off. Pushy selling.
I paid extra to have pet urine removed from our 3 lbs dog. they have tried removing it twice now and the carpet still smells like urine. I was told it would come out but it just brought it to the surface so the smell is even stronger.
A little more work getting some of the stains out. These stains weren't even that bad of stains but it doesn't seem like any work was done to try to get them out.
I was so amazed at the incredible job that was done on my carpet. Chris Sorensen paid 100% to detail I was so glad he came to do the job. My carpets are like new. Thanks Chris you are a HERO.
He was here on time and did a wonderful job of cleaning the carpet. He also explained why some spots didn't look as clean as the others and I was satisfied with his explanations.
Thanks so very much.
The edges of the carpeting in for its and next to the walls weren't cleaned in about half of the areas. Can those be cleaned?
They did not make my house smell bad for days. Jimmie was very respectful of my home, me and my dog.
He was very personable, fully explained his services and what I might be able to expect from the cleaning. He worked quickly but was very thorough. My carpet turned out cleaner and more beautiful than ever before. I am still amazed and have already recommended your services to several friends and family. I hope zerorez is around forever because I will never want to use any other company. Thank you.
On time, friendly, knowledgable associates and products that work leaving no residue.
The carpets look very clean without using soaps/detergents.
Professional Technicians. Quick Service
The products clean very well and the carpet looks fresh and almost like new. The service is excellent...always friendly and efficient!
It cleans with only water, no harsh chemicals
The technician was very professional and polite and very knowledgeable about the service. Our carpet looks like new and smells very fresh.
Professional
Our carpet is 14 years and had a lot of wear. When you were done cleaning our carpet, it looks like new again! We are so very pleased!!
He was very helpful and informative. He did a very good job in all the rooms.
Our carpets look wonderful!
I like that there are no chemicals used in the cleaning process, and that the carpets look great.
I love the efficiency. I love how clean my home feels. I haven't met a technician that didn't do a great job.
Chris was great!
Quality Work. Technician was amazing and the service was fast. Thanks guys
Free of chemicals and professional work.
he was very efficient and did a good job. he was on time and finished fast.
I like that all the soap is washed out. I like the high tempature cleaning. I liked that the tech. was so personable and educational about the carpet and proceedures.
After the carpet had dried, there are several spots that are still there. I was very disappointed. The serviceman did inform me there are some spots that they can't clean up.
The service was great. I love how clean my carpet is.