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based on 33455 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I like that when your carpet dries and there still is a stain they come back right away to fix the spot. I love this product and the customer care.
Friendly and thorough service
I like the way the products clean my carpets. I also tried out the tile cleaning service this time and was so impressed with how great and clean my tile looks. The technicians are very polite and courteous. They are hardworking and get the job done well.
Friendly, thorough, on time and timely, extra mile.
Their communication throughout the process is top notch. Their cleaning is remarkable and their carpet cleaner is very courteous/polite. We we're recommended by our realtor, Craig and are so happy he referred us!
Well the first person that came didn't even look like he cleaned our carpets The second guy who came did a great job and they look clean. The reason I would not reccomend is for the hassle of having to do it twice and mice my furniture twice and not be able to use my whole hour for a day twice. Also for the reason of trying to get an appointment in the first place. I tried to reply with the internet portion 3 times with no return reply. When I got on the phone I never got through. It was a huge hassle to even talk to someone to get an appointment.
The blood stains are out of my carpet The bathroom tile is amazing! The upholstered chair looks like new as do the dinning room chairs. The carpet look like new.
*???***The pile on my plain bedroom carpet continues to show patterns due to the cleaning---as of yet even with vacuuming the patterns are still there.????
The service was great and I was very pleased with the cleaning. Thank you
The product really cleans the carpet. The carpet looks great. Everyone is so accommodating at zero rez. I've requested Alex because he is such a good hard worker and so friendly and he does a fantastic job. I will definately recommend him to all of my friends. He is a really sweet young man.
Clean, without chemicals.
The technician took the time to explain the process and did a great job. It was really easy to make an appointment.
The cleaner was courteous and taught us about carpet. I like that there are no shampoos. Thank you.
Our carpet has not looked so good in a long time. We appreciate the good work Jake did for
us. Please thank him again.
Quality product with excellent, knowledgeable and friendly employees.
Prompt, courteous technicians, hot water, no chemicals
The Job is done as promised with much curtecy
The clean carpets! I like how clean my carpets are when you are done.
Fast, friendly & professional
Friendly helpful worker
The services were excellent - I was notified by telephone of the few minutes delay from
the previous job.
Quality of work was very good; the outcome of the carpet is thoroughly clean.
The drying time with doors and window open was appx. 5-6 hours.
My carpet and whole house now stinks like wet carpet. Last time we did not have this issue. Not sure why it's so bad this time. We even paid an extra $150 to prevent the smell. We are extremely disappointed this time.
Everything!
Everything
My high traffic area did not come as clean as I expected
Dark spots in my carpet came clean that I had previously lost hope over. The man that came and cleaned my carpet was very friendly and professional.
Carpet and air vent looked and felt like new
ZERO Rez! Great people doing the work.
Technicians arrived on time, did a great job, made helpful recommendations, and helped book my couch cleaning appt. I like that there are no chemicals in the cleaning solution.
Very professional

The two men that came to my house were polite, knowledgable and totally professional. The cleaning method and protective finish for our wool carpet was the best!