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based on 33957 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technician and his knowledge
You are efficient and professional in every way--from the service as well as making the appointment. Thanks for doing a great job!
Technician was amazing. He explained everything really well. My carpets are clean !!!!
I liked that the technician spent so much effort in really getting my carpets clean. Very diligent and did a GREAT job working on our carpet.
Not sure! Could have checked "10". I have used Zerorez once before and have recommended it to everyone who has asked us about our carpet cleaning.
a very good product. great techs. Did an amazing job on my home carpets.
I like that you don't use harsh chemicals or detergents
Clean, fast service, and I appreciate the equipment used around corners so the hose doesn't scratch my baseboards and walls.
Our technician was fantastic, friendly, and answered all of my questions.
You do a very thorough job
The employee was efficient, thorough, happy, and did a great job cleaning my carpet.
Jimmie was great. Nice use of the horsehair brush.
Jimmy was very professional and fun and gave us good advise on carpet padding the next time we get carpet. Your products are able to get out all the pet stains even the REALLY bad ones. This is the second time I have used Zerorez for carpet cleaning and I haven't been disappointed.
Friendly technician, quick dry time, no harsh chemicals
More natural products
My carpets look amazing!
Very polite workers, carpets and tile looked AMAZING, dried SUPER fast! Thank you for everything!I will be using these services again!
stays cleamer longer drys quicker
Just the extraction method not leaving soapy scum in carpet.
carpet not stiff after drying. on time and professional service
My carpets are very clean after your people come. The dry time is fast.
Expert serviceman (Jimmie). No chemicals but clean carpet.
prompt
carpets are clean
dry fast
Clean carpet and friendly workers
The integrity, trust and confidence that Ryan was demonstrated during our service was most satisfying .
Was very impressed that Zerorez called me back and are planning to come re-do my time and grout based on my comment. I appreciate the follow up and desire to do a good job and keep customers happy.
Thanjs
how nice and helpful they are, also how great the carpet looks when finished.
Your customer service is above and beyond. My carpets and tile are clean, and there was no residue or smell afterwards. Juan your technician was on time, informative, and friendly.
My daughters carpets were absolutely filthy. There were more dirt spots than clean spots. I decided to try zerorez because I knew there carpet was old and had been cleaned multiple times. I could not believe my eyes. They got out every single black mark.
Wow! I thought that would be impossible !! I also thought it would take lots longer because it was so dirty. It did not.
Thank you zerorez!!!
Well mannered, knowledgeable, and efficient technician. Loved that my carpet was not "crunchy" underfoot.
No Residue left behind, Carpets left feeling clean, and Tech was extremely nice