Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 33456 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 14, 2015 — Rated 10 out of 10 by P.K. Zerorez Salt Lake City
What do you like about our products and services?

The young man that cleaned by carpet was very nice and showed me a couple places where my dog
(a new dog I just got) places he used well, you know what I mean. Nice job.
Report a concern   July 14, 2015 — Rated 5 out of 10 by L.P. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

The cleaning es not quite as good as last time. Also when I scheduled my carpets to be cleaned, I was told I would receive a coupon good for two hours of maid service and I did not get the coupon.
Report a concern   July 14, 2015 — Rated 9 out of 10 by J.B. Zerorez Salt Lake City
What do you like about our products and services?

Friendly but not creepy technician
No after-odor
No overspray on the base of all my furniture
Report a concern   July 14, 2015 — Rated 10 out of 10 by J.P. Zerorez Salt Lake City
What do you like about our products and services?

No chemicals, dries quickly, very friendly employees.
Report a concern   July 14, 2015 — Rated 9 out of 10 by S.M. Zerorez Salt Lake City
What do you like about our products and services?

Service: Saturday hours are great. Like the heads up call prior to arrival

Carpets look great

Anthony quick, thorough, professional
Report a concern   July 14, 2015 — Rated 10 out of 10 by P.R. Zerorez Salt Lake City
What do you like about our products and services?

No chemicals.
Report a concern   July 13, 2015 — Rated 10 out of 10 by V.V. Zerorez Salt Lake City
What do you like about our products and services?

The technician who did our carpets was very careful to not damage any furniture, and to get all the spots and dirt out. He did an outstanding job, and the process was good for our carpet.
Report a concern   July 13, 2015 — Rated 10 out of 10 by S.V. Zerorez Salt Lake City
What do you like about our products and services?

My carpets were thoroughly cleaned and the technitions are wonderful. I always love my experience with Zerorez.
Report a concern   July 13, 2015 — Rated 9 out of 10 by C.O.J.G. Zerorez Salt Lake City
What do you like about our products and services?

Great customer service and awesome product. Our tile and carpets look amazing.
Report a concern   July 13, 2015 — Rated 10 out of 10 by Douglas Baker Zerorez Salt Lake City
What do you like about our products and services?

The tech (Juan) did a very good job of cleaning. Our carpet and upholstery look great.
Report a concern   July 13, 2015 — Rated 10 out of 10 by J.D. Zerorez Salt Lake City
What do you like about our products and services?

14 years without cleaning my carpet. You guys made it look like new. Thanks ZereRez.
Report a concern   July 13, 2015 — Rated 10 out of 10 by S.M. Zerorez Salt Lake City
What do you like about our products and services?

The technician was awesome and went above and beyond anything I could have ever expected. The overall result of the carpet cleaning was outstanding. I would recommend this company again and again.
Report a concern   July 13, 2015 — Rated 9 out of 10 by B.J. Zerorez Salt Lake City
What do you like about our products and services?

Prompt service from time of request
Arrival on time at job site
Professional and pleasantly engaging tech
Report a concern   July 13, 2015 — Rated 10 out of 10 by L.L. Zerorez Salt Lake City
What do you like about our products and services?

Seemed to do a great job cleaning
Report a concern   July 13, 2015 — Rated 10 out of 10 by D.C. Zerorez Salt Lake City
What do you like about our products and services?

I like the no soap residue.
Report a concern   July 13, 2015 — Rated 10 out of 10 by Rebecca Brand Zerorez Salt Lake City
What do you like about our products and services?

Great employees! Jackie was awesome!
They always make our carpets look wonderfully clean!
Report a concern   July 13, 2015 — Rated 10 out of 10 by D.T. Zerorez Salt Lake City
What do you like about our products and services?

They were quick,accommodating, we'll mannered, and carpets were clean
Report a concern   July 13, 2015 — Rated 8 out of 10 by K.O. Zerorez Salt Lake City
What could we do to improve?

I don't think there's much you could do to improve. I just think the price was a bit high ( especially when I had the extra stuff put on the couch ) and the urine smell seems just as strong, once it dried. It's more of a cat issue. The service guy was great though.
Report a concern   July 13, 2015 — Rated 9 out of 10 by E.P. Zerorez Salt Lake City
What do you like about our products and services?

service was professional, knowledgeable, friendly, as well as timely. He did a fine job. We'll use again.
Report a concern   July 13, 2015 — Rated 10 out of 10 by Rick Arnold Zerorez Salt Lake City
What do you like about our products and services?

The carpet cleaning was done without using any harsh chemicals or detergents. The services were performed by knowledgeable technicians. The results were outstanding!
Report a concern   July 13, 2015 — Rated 9 out of 10 by T.V. Zerorez Salt Lake City
What do you like about our products and services?

customer service was very good technician was thorough
Report a concern   July 13, 2015 — Rated 10 out of 10 by C.V.D. Zerorez Salt Lake City
What do you like about our products and services?

Our tech was straight up about pricing. What he could do. Carpet came really clean.
Thanks!
Report a concern   July 13, 2015 — Rated 10 out of 10 by G.W. Zerorez Salt Lake City
What do you like about our products and services?

That you're quick and effective and make the process so simple. Thanks for all you do!
Report a concern   July 12, 2015 — Rated 9 out of 10 by M.F. Zerorez Salt Lake City
What do you like about our products and services?

Safe for children pets
Report a concern   July 12, 2015 — Rated 10 out of 10 by L.S. Zerorez Salt Lake City
What do you like about our products and services?

Great cleaning job & customer service, thanks Sam!!!
Report a concern   July 11, 2015 — Rated 5 out of 10 by D.W. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

We saw some spots that he missed. Also, the spots by the top of the stairs, that were really dark, have started to come thru again.
Report a concern   July 11, 2015 — Rated 10 out of 10 by Sherrie Snideman Zerorez Salt Lake City
What do you like about our products and services?

Very professional
Report a concern   July 11, 2015 — Rated 9 out of 10 by A.M. Zerorez Salt Lake City
What do you like about our products and services?

The carpets seem to be cleaner with Zerorez then with other carpet cleaning services.
Report a concern   July 11, 2015 — Rated 6 out of 10 by J.R.J. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

I was quoted one price when I made the appt. and was charged a higher price after the job was done. I was not given full credit for the coupons I received the last time I had cleaning done. I was very disappointed that it felt a bit like a bait and switch.
Report a concern   July 11, 2015 — Rated 10 out of 10 by M.W. Zerorez Salt Lake City
What do you like about our products and services?

Everything except the constant barrage of endings aftrr services have been provided. I have already completed four surveys indicating how pleased I am with the end result, I am not pleased with the emails and requests for survey completion.

Privacy Policy