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based on 33456 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Well honestly I just don't think my carpet looks much better if any better at all. Disappointed that it doesn't look like my carpets don't look bette after spending $400 on them.
Everything!
Effective treatment
My floors look great every time they are cleaned and the technicians do a great job!
I like the information that I received regarding the care of my carpet.
Great technician and they retreated some stubborn spots for free.
We were very pleased with Ryan and the time and detail he paid to our carpets. The results were wonderful and we appreciated his courtesy and hard work.
Customer service was good also I like how you have an extra step and you guys actually have a brush that scrub the carpet I think that's a really important part of getting the carpet cleaned . I would definitely recommend you guys also I like the protector the only thing I would like is for you guys not to dilute the pet treatment as much .
I already sent this! I said your employee did an excelkent job. I have used Zero Rez for years and this was the best job I have ever had.
I was very happy with the tile cleaning. I had the coupon for 100 free feet of tile cleaning. My tile looks like new!
THE PERSONNEL WERE RESPECTFUL. WILLING TO ANSWER ANY QUESTIONS
A lot depends on the technician. This last time Sam came out and he was very conscientious. My tile has never been cleaned better!
I love my clean floors! They kept me informed when they would be there and the job was well done.
Service excellent cleaning
Thorough and quick.
Fast and efficient. Technician was very polite and provided excellent explanation regarding what was being done and the nature of the products used.
I appreciate your worker coming back and cleaning the dirtiest spots again. He didn't think it would do any good but I think they look better. He explained to me why the spots are hard to get clean and gave me advice on how they can stay cleaner. I appreciated his explaining these things to me. My carpet is getting old and is getting harder to clean. You probably cleaned it as well as it can be cleaned.
The carpets were left in beautiful condition!
When you clean my carpets they stay clean! Even my 15-year-old carpets look great.
Your company was did a great job at cleaning my carpets.
The carpet looked better than it did after using other carpet cleaners.
One thing I don't like is the minimum charge to go to Span Fork. 3 small rooms for $150 instead of 33 each that you advertize on your specials. Think the $150 should
include the protectant because we were already paying $50 more to have carpets cleaned.
Efficient
The staff was very friendly, helpful, and thorough. Plus, my carpets look great.
Usually great technicians and no residue on carpets. The carpets also dry pretty fast.
Got the pet stains out
Great job. Fast and nice. Techs were concerned that I was happy with their work.
Easy to schedule
It doesnt use harsh chemicals, and looks great when done and dries quickly
Zerorez always gets my carpets and ducts clean and removes the musty/old smell from my house.
Excellent results! I can't believe how good the carpet and tile came out. I really didn't think the stains would come out.

The guys did a great job. Second time using Zerorez!