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based on 33456 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Left our carpets the best ever since they were put down.
Tile did not look clean- I had to scrub it down myself. Did a really bad job on the stairs, and left too many spots everywhere in other areas. I have used you guys before and never been disappointed until now.
Very friendly. Easy to schedule and very willing to accomodate. Thanks.
They did a great jobs. The boys who came out to my house were very kind and very professional. I only have one complaint and it's my carpet is still tacky in a couple of areas I paid a lot extra to have pet stains removed and they still smell like per urine. But the rest of the carpet looks beautiful.
Friendly, helpful technician!
Zerorez got areas of my carpet clean that other companies struggled to clean.
The technician made sure I was satisfied. He willingly went over all of the spots I thought needed it.
No soaps or chemicals, no residue.
Very responsible, your technician was very good
Technician was efficient and friendly. He got the job done on a few hours. Carpets look great!
My carpets we cleaned nicely and quickly
Great service, and clean carpets
I don't know. The brown spots came back again but maybe less than before. I don't have any idea what it is, but probably not your fault.
Prompt and efficient.
Our carpets look amazing every time they clean them.
The technician and the lack of chemicals
The Technician was very helpful and courteous. He informed me pretty much every step he was going to take and approximately how long it was going to take and he kept by that. The work was great. Very clean and soft still after he was through. On the tile he showed me a test spot first to make sure I would be happy with the results and I was. I will choose Zerorez again and have recommended Zerorez to friends.
Thank You,
Josh Last name removed
I wasn't as happy as I have been in the past with my cleaning. I had an area rug done and it cost twice as much as last time and didn't get cleaned as well as last time.
I love the fact that they did get all the oders out of my carpet! They were very friendly and efficient and I feel like your company didn't nickel and dime me to death on every spot as other companies have done! They just cleaned the carpets better than ever with their awesome system!
Technicians came a bit early (!) and did a wonderful job. They were careful to explain the process and worked efficiently. I liked the corner guards. Most important, my carpets were cleaner than new! They got out spots that other companies had left. Thank you!
My carpets felt so soft . . . like new!
Your representatives are polite and kind both on the phone or in person. They made sure I knew all the details of the job. The technician (Alex)answered all my questions.
The technician did a wonderful job with the carpet. They look wonderful!
excellent customer service
I have been impressed with your service technicians, and the carpets look much better after vs. before. Keep it up & I'll keep calling.
The friendliness of the technicians products are always introduced in a friendly non invasive pushy way. And the extra effort is always given by the technician and quality is always good.
You are quick and reliable! Appreciate the friendliness of technician.
Some spots returned after carpet dried. And are just a noticeable as
Before. Otherwise most areas were ok
We were very pleased with the following:
The respect for our home and furniture shown by your technician, Isaias Melchor.
Excellent service demonstrated by Isaias.
A desire for complete customer satisfaction shown by Isaias.