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based on 33957 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I love that Zerorez does not use harsh chemicals, they listen to my concerns, the service is fast!
One of my door frames was chipped and my carpet felt a bit crunchy after.
all natural, cleans the best out of any other provider that i have used. Quick, friendly, etc.
Carpet was clean. Very nice job. Service was excellent.
The pricing process was confusing. We were quoted $320 then the tech quoted $480 upon completion. Our card was then charged $580. The carpets look great, but the business side of the consumer process was very disappointing. We'll never use or recommend this service.
Thank you,
Name removed
We had the standard carpet cleaning and it really works, gets "most" of the spots out on carpet that is 8 years old.
It was quick. Representatives were friendly and knowledgeable. We'll see how well the cleaning lasts.
Customer Service, personable staff, professionalism
efficient. Good communication with the office staff, as well as "man on the job." And of course, the resultant clean carpet is the prize.
Corey, was rude and disrespectful. He didn't qant to reclean the areas that were stubborn. He left and said "good luck finding someone to clean this", then stated my carpet was too dirty
The soft clean feel of my older carpets. As well as the desire to insure I am pleased. I really liked my technician. He was knowledgeable and a hard worker. He would not quit until he got the carpets as clean as he could.
I like that your products are chemical free and that you have a very friendly and knowledgeable staff.
I feel that it is the best way to clean a carpet but I do have a spot on my stairs that didn't come clean. Would like someone to come and look at it
Our carpets look great after a Zerorez cleaning.
Professionalism and care in your service
Confirming appointments, given good expected time frames, friendly techs and quality cleaning.
you advertise that you clean a tiled bathroom area for free and also give a gift card on KSL. However we were not extended such a an offer. also wondered why they carpet area behind the doorway was darker after the floor had dried the following day?.....
Great product, great service.
My carpets are clean and fresh and the service is fantastic
I liked Jimmy a lot. He was very helpful and didn't try to up sell
me.
you do a great job with a great guarantee and follow up program!
could definitely see where they had cleaned. Personnel were very professional and answered all questions.
Professional. Timely. Very good cleaning method for carpets.
The carpet technicians went above and beyond! They were kind to my 4 kids, my dog loved them too and they worked really hard to get all the highly trafficked areas clean. Thank you!!!
Very professional personnel. Great job onthe cleaning.
Our carpet looks and feels great after a cleaning.
Well priced, quality work and service.
I am totally happy with the results of our carpet cleaning with your company. They look superb!
Our carpets, some older than others, look super after having Zerorez. This is our first time to use you and we will definitely have you come back. Fernando was great!
On time and clean carpets! Wonderful!