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based on 33455 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
These techs didn't do nearly as good and said you have too many stains and we can't guarantee it unless you do the flush...although the last time was worse n he just worked very hard on it and I have not had any stains come back but this last time I did. And when they "cleaned" my tile they said it's not really to clean it it just suppose to sanitize it.
Too much spam.
everything
We especially liked the personal pride Karl Gregersen took in the work he did for us. As a result, we were exceptionally well pleased with our like-new kitchen tile and grout, and nicely cleaned carpets. Well done!
Very clean
Sam was great! Carpet looks awesome!
Thank you for the return visit. The cleaning the second time restored my faith in you. All spots that were not removed the first time are now gone. I appreciate your service.
We were originally told that our technician would be at our home around 3:30 pm. At nearly 3, we were contacted and told that the job before ours was adding on services and that our technician would be late. They said they would try to find someone who could come sooner than our originally scheduled tech. This was very frustrating. I felt that, as a good business practice, customers should not be allowed to add services in the day of, or at least that they should be the ones to wait, not the people at the job after. Luckily for Zerorez, the tech was extremely friendly and did a superb job. Otherwise, I would have been muchmore upset at the late arrival (almost 5:30pm).
Eldon & Sawyer were very professional, and very thorough in the care of taking care our homes cleaning needs!!!
We have 2 yorkies and they took the time to show me where they have had accidents which surprised me. They we're
very careful too in putting up corner guards ,to not mess up our walls. I've never had a carpet cleaning company, who
have taken the time to do that!!! Definitely recommend your company!!! Thx you Name removed ... 😉😉😉
On time. Professional, yet friendly.
Very professional and nice employees. No residue on carpets. They worked fast and efficiently. They answered all my questions and explained everything so I could understand easily.
The carpet cleaning was great!
They were great, on time and got stains out I didn't think would come out.
I was told I would receive and invoice with the hour. Still waiting.
The worker who came was very nice and gave me special discounts. I was disappointed that some of the dirtiest spots on the carpet did not come as clean as I hoped they would. Sincerely, First name removed Magruder
Chris, the young man who cleaned my carpets, was most accommodating explaining each step of the process. He was friendly, very respectful, and efficient. I always love the luster of
my carpets after the Zerorez cleaning and no soap stiffness.
That water is just used to clean the carpets
Very professional
This was the first time we have used Zerorez. I liked the fact that the drying time was much quicker than any other time. We had a sofa and two chairs cleaned. Cory (Kory) did an excellent job and was very thorough. I was completely satisfied.
Angelo is awesome!!!
I ended up waiting most of the day as the 3rd one scheduled, the hardwood floors around and leading up to the kitchen were in need of cleaning and re-waxing after the technician left and there are spots of grout that were missed in the cleaning.
Clean, professional techs. Always have done a good job for us.
Courteous employees and great service. My carpets look great
professional and they do a great job
Friendly technicians who explain things well and do a great job. Also, pretty quick drying times with no yucky chemical smells that linger for days!
Very friendly, easy to work with, and efficient.
I was really impressed with the young man who cleaned the carpeting. He was thorough, and careful not to miss any spots. He was polite and very professional. He explained the various options and specials. He went over areas that were more soiled to be certain he got everything. I will definitely use this service another time.
Great service, Good pricing, nice job on my carpets and tile, quick drying time.
The service is what I like most.
Friendly service and my carpet looked great!