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based on 33751 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I like the thoroughness of the worker and his explanation of what he was doing in my home.
rugs look great, dry within a few hours and don't show old soiled spots like some of the past work from other companies
After the eviction and we finally got into the house, the carpet was so bad I told my wife, Ellen to ask the Zerorez tech if it could be saved, or if we should just pay the cancellation fee and rip the carpet out. When I arrived after work that night I couldn't believe what I saw. The carpet looked almost new again. I use Zerorez all the time in my rental business, and I recommend them to others regularly
Always timely and professional. The work performed is always excellent.
The Technician did an Awesome Job on the carpet! It looks SOOOO MUCH BETTER !
There were several pet stains on the carpet that needed to be cleaned. Thank You
I have used Zerorez on several occasions we love the product no soap etc.We were especially impressed with the young man who came this time.He was so polite and worked extra hard on a difficult traffic area,he represents your company well if he is still with your company the next time we need carpet cleaned we'd like to have him take care of our needs.I think his name was Ryan Moon.
The cleaning methods
Fast, efficient, no chemicals .... And it looked amazing!
No chemicals and great service!
Promptness,professionalism
I've already written 2 glowing reviews for you from your feedback requests.
Isaiah is a fine employee. Knows his "stuff". Did a good job. pleasant, etc. Carpets looked fine(after many years use). Thanks TDR
I love how clean my csrpets are and that they aren't stiff afterwards. I love your friendliness too.
Your tech was nice and helpful, he got the spots in the carpet out and they came out looking great. If I thought he could of got ton the stains out downstairs that you cleaned before I would of had that done again, but I guess I will have to replace it.
Quality and the person that did our carpet!
Very nice worker boy and he was very helpful.
But! He told me he would E-mail me a receipt and he did not!!
Could I still get a receipt? I need it for reimbursement!
Thank You
The service scheduling and performance from start to finish is excellent
I asked for a certain technician and a different one was sent. I'm sure it was cleared by my daughter since for some reason you have her phone on file.
He did a good job, but was not who I expected . I had air ducts cleaned and not. all of the cold air returns were put on tight. tight!
The dry time of the carpet is quick, and it looks very clean after the job done
Your employee was very nice, but he forgot to put up the corner guards and rubbed off paint on several wall corners. They aren't small!!!! They rub up about a foot high. Very disappointed!
My carpets have never looked cleaner. The young man who cleaned our carpets, (Juan) was professional, friendly and honest!
He also did an amazing job on our tile floors and shower. I was worried that my carpets would be wet for a day or two but they
dried quickly and without that stiff carpet feel. I would recommend Xerorex a thousand times over! My carpets look like new and my tile floors do to!!!
When I called to check pricing and make an appointment, I assume I was given carpet cleaning pricing and not tile/grout cleaning price. So my estimated charge was 120.00 and when the work was done on my tile, it was 400.00. I was shocked to say the least. I told the receptionist at least twice I was looking for tile and grout cleaning. Also, there are two grease marks on my porch where his equipment was. I'm not happy about that.
The carpet guy was personable and professional. The carpets came out nice and clean.
The products they use have no smell. The tech was late but friendly and knowable and did a great job.
Quick work. Technician was in and out fast. Setup and takedown was very quick
The carpets look great and the technition was very friendly
No soap
thorough, notifies and confirms appts, is on time, clean well
the feel that the carpet has after it has been cleaned
great carpet cleaning!! (looks fantastic) Highly recommend to anyone