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based on 33455 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very professional
fast, friendly, effective
Friendly service and clean carpet! Isahiah worked miracles!
My stairs look worse than before with some black marks that are new.
Great service, quick and easy
Quick...looks great!
Your tech was awesome. Chris answered every question and did a great job, incredibly friendly and competent.
Your employees are friendly, efficient, prompt and trustworthy. My carpet looks great. On this most recent visit, Fernando ( I think I have his name right) did a wonderful, compete and thorough job. Thanks!
They really cleaned our carpets and the technician was very personable and friendly.
You show up on time and get my carpets clean. Sounds simple, right? Apparently not for most companies. Thanks for top notch service!
I had an appointment but the technician was very late. He said the previous customer wanted several additional things cleaned. I don't think that is good business to allow her to add more things to the job, causing me to wait for hours, and having the technician in my home well into the evening, when my husband and I had plans, and a scheduled appointment.
Very professional. I like that there is no soap to leave a residue in my carpet
Very friendly and prompt service.
The technician was friendly, fully responsive to questions. As far as we could tell he performed his job in an outstanding fashion
For senior couples a little more help could be provided for the price paid.
Chris Sorensen cleaned the carpets in my mothers home. He was so informative, respectful and professional. I am looking forward to having him come and clean my carpets in my home.
I think you charging for water removal is really dumb. Just add it into the price.
I like that you don't use soap and your technicians were very professional and knowledgable.
Friendly, considerate staff
Maybe clean high traffic areas a little better. But I am very happy with the results!
Carpets look great
We were told our carpets would be dry by that evening but it took 3 days for them to dry! We had all the carpets cleaned so it was quite an inconvenience to say the least! We even ran fans and turned our heat up to help them dry.
Also the technician took OFF the corner wall protectors before dragging the hoses at the end when he went he out to the van. He started pulling the hose, that was stretched through the dining room, kitchen and around the corner into a hall, across my wood floors. I was concerned that they may get scratched so I held up the hose inside the house the best I could to protect them. The hose left a long trail of standing water across the wood floors, which I cleaned up since he didn't come back in to house again.
The van left 2 big oil spots on my driveway on top of everything else!
What can you do to make it right? I don't know...I will leave that up to you and your conscience.
Sincerely,
Name removed
Tech was great, worked very hard to do a good job for us
Our carpet looks like new after you clean it and the stains don't come back. They can get out urine smell and blueberries! You guys are awesome!!
I thought it was a little pricey.
It took more than 24 hours to dry in the basement. We now have matching water spots on the carpet where we only had one. The room with a non shag is streaked
Chris was awesome - very knowledgeable about the products/services. He is a great representative of your company and should be well rewarded for his efforts. Please ensure he is always the one you send whenever I request a service.
I also have allergies and asthma so appreciate the chemical free approach.
Our carpets are always nice and clean. I like the fact that there isn't any soap to build up.
quick response, good job on carpets and upholstery, friendly employee. Only complaint is I was told statement would be emailed to me and I have not received one.

I like the way the guy pronounces it Zee - Rho - Rez