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based on 33962 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Natural..easy to make an appointment..dries fast and your people show up when they say they are going to be there
I was pleased with the whole process. You said what you were going to do and did it.
The carpet and tile turned out great, but my wood floor was scraped in the process
Everything turned out great. It was all done in a timely manner. The young man that was very helpful and very nice. Loved the work he did!
Ben was thorough and efficient. We were very pleased with the results.
Carpets are clean. Technician was friendly.
Fernando was very kind, helpful and did his job well. I was very pleased at the results. I don't know that much about your products, but it did the job wonderful.
Willingness, you didn't smell like smoke, you answered my questions, you were helpful! Thank you
It is the best cleaning we have seen and your service person was prompt and did a great job.
I was very pleased with every thing, I recommended you to my son, to have his carpet cleaned. His name is Clay Anderson.
The young man who cleaned my carpets last week had some bad luck, which happens to everyone. He got stuck trying to pull into a separate garage that would have allowed him to use his hose better. That was not his fault. However, it took my 13 year-old son and myself as well as your technician an hour to get unstuck so he could clean. At that time it was 5:00 pm. He was rushed to do a good job because he had such a long drive back to your office in Salt Lake and then back to his home. He told me he would be doing a fast job. A flight of stairs and three rooms were cleaned in 40 minutes. They were soaking wet when he left. I know that is the slogan of zero rez that you don't leave any water behind. I asked if we could reschedule so he could do the job well and make it worth my money. I paid over $200 to have this done. He told me he might as well get the job done while he was all the way down in Mapleton. Yes the job was done, but it wasn't what I am used to with zero rez. I was disappointed with the outcome and don't feel like my carpets were cleaned the best.
Knocked picture off the wall, broke the glass. No effort to fix or replace.
The technician was very professional & did a wonderful job! Thank you.
I understand the minimum $100 charge is more for cost efficiency but sometimes I just have 1 area that needs to be cleaned. At those times, I hire someone else to come in. Sometimes I use that company for other cleaning needs because they can customize what I need not what I HAVE to pay to get them to my door.
No soap residue, cleans the carpets so well, I can see a difference (a clean line :)Great service tech!
I love that there is no chemical smell. There really is no residue left behind. The employees have always been helpful, kind and pleasant to work with.
The carpet cleaners did a very good job in removing dirt stains
Having trouble getting out butter stains.
Because they do a great job
Friendly, helpful, knowledgeable
Friendly.
Easy to schedule.
Nice associate.
Good work. Carpets look great.
The technician was friendly and courtious.
You did a great job cleaning my tile. The gentleman who cleaned my tile was friendly and nice to work with.
The technicians were great and did a thorough job and answered all of my questions.
I am very happy with my clean carpets
They do a good job
No residue, and that he was able to clean our shower.
Very friendly staff and carpets look & smell amazing.
Always very pleased with results. Service rep was wonderful.
Value is No. 1. Loved the thorough and quick job. I will use you in the future!
Excellent job! So pleased! Very fast, very clean!