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based on 33489 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
It leaves the carpet feeling very clean and not sticky after it's done. The tech missions are always very polite and courteous.
Just do a great job
Always get a helpful and friendly tech
I wanted my tile and grout cleaned. What I wasn't told is that your machine is round and does not fit into corners or close to walls. My grout is still black and dirty in all those areas, plus it's still dirty in the main kitchen area. The technician did the best he could under the circumstances, but I am VERY disappointed in your service and I won't be using you again, nor will I recommend your services to anyone. I spent approximately $400, and I feel that I should I receive a refund because the grout is still dirty and I have to have Stanley Steemer come back out pay them all over again. I am extremely dissatisfied with your services.
The carpet was very bad in spots and the tech did such a super job. Thank you for how professional your company is. I have already referred your company to friends and family
Product very good,carpet was not left in a wet condition a little damp but not wet. Carpet was very clean when the tech finished our carpeted stairs were very dirty cleaned up beyond my expectation.
Service was great .What a nice young man explained every step that he was going to before he started And then to work. You better pay him good wages he earned every penny. This young man did your company proud.
Nothing that I can think of. It was a great experience!
The carpet really gets clean and stays looking clean many times longer than with the service I previously used for 30+ years.
prompt, courteous, knowledgeable, task oriented, friendly, and the product works as well
Your technician was very knowledgeable about fibers and textiles, pointing out the risks involved with cleaning our old couch, which we elected not to do. He and his assistant were careful not to track dirt into our house, coming in from the van which was parked in the street. Results were great, and we will have you return next year.
Great customer service. Always positive. Techs always arrive on time as scheduled. They're friendly, quick workers and always do a great job. My carpets always look great after they're finished. Great prices. Thanks Zerorez
Carpets look nice and dry fast!
Rees was so kind and patient with us. He explained things throughly and made sure we were happy with what was happening.
Quick, clean, and dried fairly quickly
We have been a Zerorez customer for years because no one else has the ability to clean carpets like they do. We do recommend them all the time. Best there is.
Reliable and show up on time! I like that the cleaning doesn't smell like chemicals or other undesirable scents.
The fellow doing the cleaning was very thorough and although my carpet is old, it looks and smells clean. I trust Zerorez
The service I received from the technician was great. He knew what he was talking about and did a great job. My carpets looked amazing after he was done.
knowledgable friendly efficient technicians. chemical free products.
The fact that you don't use soap to clean.
My mom had her carpets cleaned two days ago. The carpets were a wreck, my mom had an accident and there were several areas that had been stained with blood. My mom was so upset with what had happened to her carpets.
Then Austin from Zerorez showed up. Austin was so kind and professional. Austin did an amazing job. My mom was so happy with her carpets, she told me "now I can relax".
Thank you so much for making my mom happy.
The products do not have a strong smell and they leave the carpet nice and clean.
I feel like my carpets are really clean when I have zerorez clean them. It also doesn't take my carpet days to dry!
The Carpet looked very clean and was dry in about 2-3 hours. By the next morning my house smelled clean and fresh. Considering we have 4 dogs , zerorez did an outstanding job.
We have used your services exclusively. We always recommend Zerorez
I think your process is better than others and your people are great!
I like that there is no residue
No soap residue
Technician was wonderful! He did a great job
Quality
No chemicals. Friendly service