Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 33962 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 11, 2016 — Rated 10 out of 10 by P.G. Zerorez Salt Lake City
What do you like about our products and services?

Timely and good service. Consulting with home owner to determine any extra services needed.

Report a concern   February 11, 2016 — Rated 7 out of 10 by M.F. Zerorez Salt Lake City
What could we do to improve?

Expensive for tile cleaning when they were only here about 45 minutes and cost me 250.00

Report a concern   February 11, 2016 — Rated 10 out of 10 by Joeleen Hooper Zerorez Salt Lake City
What do you like about our products and services?

You arrived on time and explained the cleaning process clearly. The results were perfect and we are so relieved that our carpet looks like brand new. Your technician was very courteous and careful. I know that Doug Wright advertises you on his K S L radio show and we trust his opinions. thank you for a great job! Gene Hooper

Report a concern   February 11, 2016 — Rated 10 out of 10 by L.P. Zerorez Salt Lake City
What do you like about our products and services?

The technician whose name was Juan was great. He took the time needed to get the real tough spots and my area throw rugs turned out better than I anticipated. Love the product and I will request Juan again.

Report a concern   February 11, 2016 — Rated 10 out of 10 by K.B. Zerorez Salt Lake City
What do you like about our products and services?

The sealant is awesome! I am gradually having Ben come spray areas of my house. It's expensive, but I think its worth it. Ben is awesome and is always good to accommodate my schedule. He is pleasant to work with and makes great recommendations. He does a great job, too!

Report a concern   February 11, 2016 — Rated 10 out of 10 by J.M. Zerorez Salt Lake City
What do you like about our products and services?

Our carpeted areas always look clean and fresh!

Report a concern   February 11, 2016 — Rated 10 out of 10 by J.L. Zerorez Salt Lake City
What do you like about our products and services?

Our carpets are so clean! Ben, our technician was kind and courteous.

Report a concern   February 11, 2016 — Rated 8 out of 10 by K.V. Zerorez Salt Lake City
What could we do to improve?

My appointment was scheduled between 2:30-3:00. The cleaner didn't show up until 5:30. No one called and I tried calling, but no one answered after waiting 10 minutes on the line.

Report a concern   February 11, 2016 — Rated 10 out of 10 by L.S. Zerorez Salt Lake City
What do you like about our products and services?

Very professional and looks better than i expected

Report a concern   February 11, 2016 — Rated 10 out of 10 by T.N. Zerorez Salt Lake City
What do you like about our products and services?

clean, professional....no chemicals in your product. Carpet dries faster, looks and smells better

Report a concern   February 10, 2016 — Rated 10 out of 10 by K.J. Zerorez Salt Lake City
What do you like about our products and services?

The clean thing...but I wonder if it's really "green."

Report a concern   February 10, 2016 — Rated 10 out of 10 by S.V. Zerorez Salt Lake City
What do you like about our products and services?

Love how clean and soft my carpets are

Report a concern   February 10, 2016 — Rated 10 out of 10 by L.W. Zerorez Salt Lake City
What do you like about our products and services?

It seemed to work well.

Report a concern   February 10, 2016 — Rated 10 out of 10 by A.W. Zerorez Salt Lake City
What do you like about our products and services?

Fast, Friendly Associates, no residue left behind.

Report a concern   February 10, 2016 — Rated 10 out of 10 by M.B. Zerorez Salt Lake City
What do you like about our products and services?

I had a problem with my initial cleaning and everyone I talked to about re-cleaning the streaky areas was very kind and helpful. Thanks for taking care of your customers!

Report a concern   February 10, 2016 — Rated 9 out of 10 by Kristine Grunander Zerorez Salt Lake City
What do you like about our products and services?

Our tech was wonderful. He made the service exceptional.

Report a concern   February 10, 2016 — Rated 9 out of 10 by M.D. Zerorez Salt Lake City
What do you like about our products and services?

We were very pleased with the service that was provided. The tech was professional and thorough. He was also attentive to detail.

Report a concern   February 9, 2016 — Rated 10 out of 10 by T.J. Zerorez Salt Lake City
What do you like about our products and services?

quality work, professional workers

Report a concern   February 9, 2016 — Rated 8 out of 10 by A.L. Zerorez Salt Lake City
What could we do to improve?

Traffic patterns were still quite visable.

Report a concern   February 9, 2016 — Rated 9 out of 10 by W.D. Zerorez Salt Lake City
What do you like about our products and services?

I like the fact there are no harsh chemicals used in the cleaning process.

Report a concern   February 9, 2016 — Rated 10 out of 10 by J.B. Zerorez Salt Lake City
What do you like about our products and services?

Clean carpets

Report a concern   February 9, 2016 — Rated 10 out of 10 by Frank Mills Zerorez Salt Lake City
What do you like about our products and services?

Our carpets were the cleanest we have seen after your service. Your people were very helpful and did the great job.

Report a concern   February 9, 2016 — Rated 9 out of 10 by M.S. Zerorez Salt Lake City
What do you like about our products and services?

Our technician was friendly and competent. We appreciate his attention to detail and willingness to share the details of the service.

Report a concern   February 9, 2016 — Rated 5 out of 10 by M.B. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

I like how clean you are able to get my carpets without chemicals and how fast they dry. I have been using you guys for a while now. Your prices are a little higher than other companies I've used, but it's always been worth it until this time. My living room and family room almost look worse than before they were cleaned. I have perfectly straight lines of dirt now going both directions. It's like clean squares with dirt borders. It's frustrating.

Report a concern   February 8, 2016 — Rated 9 out of 10 by S.A. Zerorez Salt Lake City
What do you like about our products and services?

You got the job done in the time frame given.

Report a concern   February 8, 2016 — Rated 7 out of 10 by K.D. Zerorez Salt Lake City
What could we do to improve?

Lower prices for smaller rooms

Report a concern   February 8, 2016 — Rated 10 out of 10 by Cindy Tuddenham Zerorez Salt Lake City
What do you like about our products and services?

Zerorez has been great. Clint is awesome, efficient and on top of our needs. He has been great to work with. Because of him I highly recommend Zerorez.
-Cindy

Report a concern   February 8, 2016 — Rated 10 out of 10 by J.N. Zerorez Salt Lake City
What do you like about our products and services?

the effort made to make the client satisfied with all aspects of the process. the young man providing the service was knowledgable, polite, and made sure all our concerns were met.

Report a concern   February 8, 2016 — Rated 10 out of 10 by D.T. Zerorez Salt Lake City
What do you like about our products and services?

No build-up detergent. Helpful and courteous carpet cleaner serviceman. Information given ahead of time of the procedure and allowing time for us to ask questions. A negative comment is that we live in a condo community, and sometimes we may not have enough areas to clean so the amount would be under $100...so therefore I wouldn't be able to get the $25 a room deal. I feel like no matter how little area that needs to be cleaned, that we should be able to get the $25 deal. Thank you for the service re received this time.

Report a concern   February 8, 2016 — Rated 10 out of 10 by A.T. Zerorez Salt Lake City
What do you like about our products and services?

I like that it doesn't smell like chemicals and it works. My stains are pretty much gone. The technician who came to my house was very polite and was very thorough. I'm very with the resolutes happy!


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