What our clients think of us!

The men you sent to clean the carpets were great and the carpets looked about as good as I could have hoped for. I did purchase the upsell of the stain guard, but I haven't been back to the home since the day of the cleaning and consequently I don't have an opinion of how the cleaning will hold up. I am hopeful.

Service

Quick and efficient. I was asked many times if I had any questions for my technician. He made sure I was satisfied with every area he cleaned, (one couch and carpet in three rooms), before moving on to the next area. He was very polite and answered my questions knowledgably. My couch looks brand new and my carpets look great!

Friendly people

The carpet looks brand new. The service was great. Communication was really good. Calls were made to me on exact time that they would be coming.

I was told by technician that I would be emailed a receipt and a 7 year guarantee for the protectant put down in the living room. I received neither and am still waiting.

The technician was professional and obviously very experienced. He was able to make a very trafficked carpet area look like new. We are very impressed by the product and service!

I like the whole concept of cleaning with water.

The service was great and they explained every thing they did. Tock longer than I thought for the carpets to dry. We're very satisfied.

It didn't smell.
Friendly service.

Seems to get things really clean. The young seems knowledgable and easy to work eith

Great job and men were very professional.

Quick and efficient. Carpet looked fabulous! Spot was completely gone like it wasn't even there!

THROUGH JOB

I really love the technicians who are sent out AND that my carpets are cleaner than with any other service. They take the time to do a satisfactory job for the homeowner.

Egret service, reasonable prices and most of all it works well. My carpets are really clean and stay clean longer

Take the time necessary to complete the job satisfactorily.

The cleaning made a wow difference in the tile floor, making the dark colored grout from rental property look like the light colored bisque it was before. The carpets looked so much better too! Thank you!

Service associate was very friendly and informative
I like the email features

Only thing I didn't like was that it seemed to take a long time to dry (more than 24 hours), but I was very satisfied with the final results

Your technician was very personable, knowledgeable and thorough.

The technician was refreshingly pleasant and efficient. The stains were removed and the carpet looked refreshed.

carpets took too long to dry. 36-48 hours is a bit too long. good job other than that though

Prompt and professional technicians. Thorough cleaning every time.

When cleaning my carpet the first technician Dallin had a hose break. Soaked my carpet. Then next day I called and said the carpet was still very wet. Joseph came out and sucked the water out of the carpet. Joseph was great. Dallin was ok.

The (very old) carpets cleaned up beautifully and the technician was very thorough, polite and efficient. Will definitely use Zerorez again.

Gets my carpet clean!

The process went perfectly, from the notifications of time of arrival to the carpet drying in the timeframe claimed by the technician. First time using Zerorez but it won't be the last.

The service rep was knowledgeable, clean and friendly. We had just a small area to clean but didn't try to sell us anything more than we needed.

I love the actual cleanliness of my carpets,the friendliness of the workers, and the economy of the work in this slow season!

You charged me for 3 rooms when only 2 were cleaned. I had asked for 3 when I set the appointment, but then decided to rearrange some furniture, so only 2 were ready to be cleaned when the tech came.