Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 33477 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 23, 2015 — Rated 10 out of 10 by P.C. Zerorez Salt Lake City
What do you like about our products and services?

Great product

Report a concern   November 23, 2015 — Rated 10 out of 10 by D.S. Zerorez Salt Lake City
What do you like about our products and services?

Cleans well and service is fast

Report a concern   November 23, 2015 — Rated 10 out of 10 by M.L. Zerorez Salt Lake City
What do you like about our products and services?

Good job!

Report a concern   November 23, 2015 — Rated 9 out of 10 by K.V.W. Zerorez Salt Lake City
What do you like about our products and services?

Professional, service completed in a timely manner.
Technician friendly, ensured areas were checked before he completed the cleaning.
Especially helpful to have the time notification of when technician was coming etc.

Report a concern   November 23, 2015 — Rated 10 out of 10 by Miriam Farnsworth Zerorez Salt Lake City
What do you like about our products and services?

Your people do a great job of really cleaning dirty areas that need extra attention. My carpets look great.

Report a concern   November 22, 2015 — Rated 10 out of 10 by Angela Eldredge Zerorez Salt Lake City
What do you like about our products and services?

Reece did a wonderful. The carpets cleaned up just perfect.

Report a concern   November 22, 2015 — Rated 10 out of 10 by C.N. Zerorez Salt Lake City
What do you like about our products and services?

Isaiah is the absolute best in the business. We have had him in our home for years now. I can trust him and he is very detail oriented. Couldn't be more Happy!!!!!!

Report a concern   November 22, 2015 — Rated 10 out of 10 by J.G. Zerorez Salt Lake City
What do you like about our products and services?

I like the method you use that doesn't leave residue in my carpet. Best of all, Angelo was our service technician. He was courteous, warm, and explained things clearly. He asked if I had questions & answered them politely. He worked hard and left my home looking beautiful.

Report a concern   November 22, 2015 — Rated 8 out of 10 by M.B. Zerorez Salt Lake City
What could we do to improve?

Little better stain removal

Report a concern   November 22, 2015 — Rated 10 out of 10 by D.W. Zerorez Salt Lake City
What do you like about our products and services?

Courteous and professional representatives and technicians, quality products, and clean carpets. Also appreciate the promise to come back if needed to re-do spots until the customer is satisfied. My technician, Ben, did a superb job!

Report a concern   November 22, 2015 — Rated 10 out of 10 by G.B. Zerorez Salt Lake City
What do you like about our products and services?

The calls updating me on the arrival of the technician was helpful. The work Das done quickly.

Report a concern   November 22, 2015 — Rated 0 out of 10 by M.L. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

I purchased the pet treatment and the standard carpet cleaning. I have cleaned carpets before and was expecting better results. There are areas of the rooms that were cleaned that still smell. I also have ultra violet light of my own to check for salt stains. I know that these stains sometime cannot be removed by many carpet cleaners. but the odor can be removed. I am left wondering if the pet treatment was not applied or if it was not done correctly. And if it was why didn't it work.

Report a concern   November 22, 2015 — Rated 9 out of 10 by Jessica Duncan Zerorez Salt Lake City
What do you like about our products and services?

You did a great job and were very friendly.

Report a concern   November 22, 2015 — Rated 1 out of 10 by P.S.S. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

I waited all day for the technician to show up. Missed an entire day of work. I the poor technician had to pick up,someone else's job. He came from Park City and it was 530 at night

Report a concern   November 22, 2015 — Rated 10 out of 10 by M.S. Zerorez Salt Lake City
What do you like about our products and services?

The carpets looked wonderful. They dried quickly. The Technician was very helpful and answered all my questions. I was very happy with the results and have recommended you to my daughter and a neighbor.

Report a concern   November 21, 2015 — Rated 2 out of 10 by D.N. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

I thought he would work hard on the dog urine stains on my carpet I gave him what I thought was a large tip I guess that didn't matter.

Report a concern   November 21, 2015 — Rated 10 out of 10 by G.P. Zerorez Salt Lake City
What do you like about our products and services?

I like that it does not leave residue or chemicals on the carpet. I also liked your 100% guarantee. I appreciate that Conner came back out and recleaned a trouble area that wicked back up. He was very nice and professional!

Report a concern   November 21, 2015 — Rated 9 out of 10 by I.B. Zerorez Salt Lake City
What do you like about our products and services?

The crew worked fast and made sure that I was happy with their work. The price was good.

Report a concern   November 21, 2015 — Rated 10 out of 10 by G.B. Zerorez Salt Lake City
What do you like about our products and services?

No chemicals!

Report a concern   November 21, 2015 — Rated 10 out of 10 by S.G. Zerorez Salt Lake City
What do you like about our products and services?

they did a fine job

Report a concern   November 21, 2015 — Rated 10 out of 10 by Cindy Jensen Zerorez Salt Lake City
What do you like about our products and services?

My carpet looks like new.

Report a concern   November 21, 2015 — Rated 10 out of 10 by K.J. Zerorez Salt Lake City
What do you like about our products and services?

Servicemen are always reliable and friendly. Carpets really don't get dirty as fast as when using other cleaners. I like to "water only" concept!

Report a concern   November 21, 2015 — Rated 5 out of 10 by N.R. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

I don't feel that my rug got very clean. I can see blotches and stripes of dirt. I was pretty underwhelmed with the results. I was expecting to be wowed for $150. But I really wasn't.

Report a concern   November 21, 2015 — Rated 9 out of 10 by J.T. Zerorez Salt Lake City
What do you like about our products and services?

The second trip to our house the carpet looks almost perfect Nice work!

Report a concern   November 21, 2015 — Rated 9 out of 10 by Kim Quick Zerorez Salt Lake City
What do you like about our products and services?

No smell. Carpet was fresh after the cleaning. My service man was polite and let me know what he was doing every step of the way.

Report a concern   November 21, 2015 — Rated 10 out of 10 by T.R. Zerorez Salt Lake City
What do you like about our products and services?

That you do not use soap

Report a concern   November 20, 2015 — Rated 10 out of 10 by M.M. Zerorez Salt Lake City
What do you like about our products and services?

Alex is a very knowledgeable technician. He went over all he was going to do before starting the work. He was very courteous and pleasant
all during the time on the job. All i can say is the carpets were cleaned above my expectations and the service rendered by Alex was super.
I would recommend ZEROREZ.

Report a concern   November 20, 2015 — Rated 10 out of 10 by Teddy Grable Zerorez Salt Lake City
What do you like about our products and services?

My carpets came out Fabulous and the service was above average!! Thank you and have a Great Holiday!

Report a concern   November 20, 2015 — Rated 10 out of 10 by C.L. Zerorez Salt Lake City
What do you like about our products and services?

Your representatives are always very friendly and knowledgeable and do a great job of cleaning.

Report a concern   November 20, 2015 — Rated 10 out of 10 by K.G. Zerorez Salt Lake City
What do you like about our products and services?

Excellent job and courteous


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