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based on 33425 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Easy to schedule. Arrived within window. Did his best to get out stains
Our technician was thorough and didn't waste time. He came in and got the job done, and did a good job.
Carpet was fluffy and clean
My carpet looks great the services was great
Professionalism and quality.
Your service technician, Jack Miller, was very polite and helpful. He also was efficient and thorough. He did suggest a treatment for pet spots and made other suggestions. Your products worked great and our rooms are very clean as well as all the furniture we had done. All work was done in a timely and professional manner.
very likely to recommend. Carpet looks great, like new. Very good customer service.
I was thoroughly content with the service I received, after 10 years of not having my carpet cleaned.. I was amazed at how much better it looked after it was cleaned. The hallway was quite soiled but the technician did a great job in bringing it back to life again! Thanks again Zerorez for your expertise in carpet cleaning! I hope to make future appointments for my kitchen tile, couch and loveseat and stairs.
Nice
He was pleasant and professional and he worked quickly.
Thank you
I still have spots in my carpet that didn’t come clean
On time very professional technician my floors look very clean I recommend your service to all my friends Thank you.
Excellent work
Professional care and quality result.
The technician was prompt, polite, well prepared and professional.
I had some concerns about 20 year old carpet on my stairs and a couple of delicate white rugs. They sent me a veteran technician when I asked for one and he did a beautiful job.
I was very disappointed with the job done on my stairs. The hall looks fine.
There are streaks on the stairs that were totally missed. Now, I have places on several stairs where they are clean and streaks of dark where they are dirty. The edge of one stair was totally missed and stands out as a sore thumb when walking up the stairs.
I had you come clean my carpet because there were several spot on the carpet from food, candy and makeup and they were just dirty from use. I had the carpet professionally cleaned because I knew the spots would come out but I didn't have time to work on it myself. I showed the technician all the specific spots of concern. She cleaned the carpets super fast but didn't get all the spots and when I asked upon inspection she said yeah those spots I couldn't get out they are stuck in the fibers. I was able to scrub all of the spots out after she left but I was really disappointed she didn't take the time to make the carpets actually look nice. I spent a bunch of money and still had to do it myself.
Good experience, employee was on time and carpets looked good.
No chemicals & honest people
Good service, trained & friendly technicians, thorough cleaning.
I thought the price was high for how much carpet area I have.
Your service is great and very thorough in cleaning the carpets. Loved the technician as well. Took his time to do a wonderful job.
The process was fast and my carpet looks and smells clean. The technician was efficient and skillful.
I had my carpets cleaned this week and I can honestly say I am SHOCKED with how terrible they look. My livingroom carpet was left with streaks, (new) spots, and whole sections that are discolored. My hallway and into my bedroom is streaked as well. I paid a lot more for zerorez than a typical carpet cleaner and I’m left with carpets that have to be re-cleaned and that sick feeling of being ripped off! Company should be called zero-clean. Never again!
The technician who did our service was very good. He listened and explained what he was doing.
On time, courteous, worked hard and fast to make Carpet look great
Cleaning was well done.
Great work and very clean carpets make for a happy day!
But-----
My carpets were extremely wet--more than in past experiences with Zerorez. It took well over 24 hours for them to out. I had the thermostats turned up and a fireplace going.

It was wonderful. Would recommend them to anyone. They were done so fast I could not believe it