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based on 33708 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
ZeroRez guys were very thorough in disseminating information and did a great job!
I like that you don't use soaps and chemicals to attract more dirt.
Matthew was great! Explained everything well and was very quick and efficient. He even got some stains out that have been there since we bought the house!
Clean throughly the first time. I had them come back twice to clean lines that the actually cleaner left.
The technicians were outstanding. My carpets look beautiful and smell very nice. Great job
Prompt appointment setting. Cleaner communication was great. He knew what he was doing.
Polite, professional and did a great job! Did a very thorough cleaning.
The tech was early, kind and knowledgeable. He worked quickly and efficiently and did a wonderful job. I will definitely be scheduling again in the future.
Carson did an amazing job cleaning my carpets. Very professional and friendly. Carson explained what he was using on my carpets and they look great. I highly recommend Carson with Zerorez.
I chose to work with Zerorez because it’s chemical free carpet cleaning. I am very pleased with how my carpets turned out. I have two dogs so my carpets take a beating. Thankfully the hard workers from Zerorez got my carpets looking better than I expected.
Parker and Isaiah did an outstanding job. They didn’t pressure me into doing anything I didn’t ask for. They were very polite and respectful. They cleaned quickly and efficiently. I couldn’t be more pleased.
Parker was hard working and very nice. Did a great job!!!
Carpet in general wasn’t left very clean. Don’t feel like the tech spent enough time to properly clean.
great service and carpets look great
I like that it didn’t stay wet so long like others. The young man was very friendly and kind and pleasant to have in our home and he did a good job. Very happy with him and the work he did.
This is the only carpet cleaning service we use. We like how we are treated. We like the results and the value.
Clean up well dried quickly
They were thorough and worked hard to get my whole house cleaned. I also added in a large couch for them to clean last minute and they got it looking like new again. 10/10 recommend.
I like that you do not use chemicals for your carpet cleaning.
Courtesy and thorough
Prompt and efficient. Took good care of furniture and house.
Very like able technician.
Ease of scheduling
Be more up front about extras such as pet treatments.
Berry efficient and thorough technician. He did a great job
Grateful for the satisfaction guaranteed, as I needed a second cleaning
Your services are great
I love that y don't use harsh chemicals
Fast and easy. The pricing was straightforward. The carpet dried really fast and looks really good. I like the idea of no soap residue left behind.
The lead technician was fantastic! He broke down the services that would take place at my condo really thoroughly, and had exceptional communication skills. He also went above and beyond, offering to come back to install the custom-ordered filter once it arrives. Thanks for great service!!
We have always been pleased with zero rez. The two young men who came to our home recently were very kind and positive, however didn't do the best job. It seemed to us that they did the job as fast as they could and then they were out of here. They were here less than an hour.
Good attention to detail. They showed respect not tracking dirt and mud into the house as they worked. They also answered all my questions and were very personable.