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based on 33504 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I am very satisfied with the job that was done. The carpets look great and Jacob was very nice, professional, and made sure I understood the entire process and products used before he started. I will definitely recommend your company to others needing this service.
Prompt and efficient personal. Carpets look great!
They weren't able to clean the Area Rug on the 3rd Floor where we were located. It is hard to visualize the office when you haven't been here. The guy offered to take it back to the shop at no extra cost and have it back the next morning before the CEO got in.
Service and care of my home was excellent
quick and reliable
The technicians were very friendly and helpful, answering all my question.
Carpets were clean and no funny odors.
They did a good job
Eric Gagon was our technician and he was very thorough! I had just purchased a 20 year old home with 20 year old carpet and he made it look like new. I just need it to last a few more years through my young children. Thanks Zerorez and Eric for taking such great care of us! - Katie Eckman-Jelitto in Rose Canyon.
My carpets are 16 years old and still look great. I've only gotten them cleaned by zerorez.
I have used zerorez for a few years now. I have had mainly good experiences, including my last one. Benjamin was very courteous, conscientious and thorough. I appreciated his service nd would absolutely recommend him as a technician.
I am happy with how my carpet looks. I gave a 9 instead of a 10 as I like to see if the spots return or how quickly the carpet starts looking dirty. I was very happy the promptness, communication and personnel.
Both upstairs and downstairs carpet look like new. Love Jimmy
Quick, effective, and friendly.
I love no residue and the quick dry time!
The carpet has some areas that are crunchy. Although I was informed the pet odor would not be eliminated, it actually got stronger after the cleaning. I bought a store carpet spray to put on the carpet which has helped to eliminate the odor.
Love the result after having the carpet and stone/grout cleaned and how it all looks new again! Isiah did a great job and would definitely have him over again.
Very friendly, job well done and service was quick.
Very professional, and very well done.
The technician (Roy) who came to my home was fantastic! Knowledgeable, respectful and did an amazing job!
Easily scheduled. Person that came was very professional.
Your love-it guarantee.
Able to pull out cat fur under the carpet
Great service and great technicians.
I like the cleanliness I feel after the carpets are cleaned and my favorite technician is Isaias. He is always there to help me get the best service possible.
The operators that work for zerorez are great. friendly, willing, and do a great job. have been using the company for a few years, and every time am greatly satisfied.
Everything love how fast it drys and how friendly the technicians are. We are happy customers!
Very clean, fast, friendly, dries fast.
My carpet looks like new now. The service was perfect!
The service agent was very kind and represented your company really well.