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based on 33504 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I really liked how the technician took plenty of time to do an excellent job!
Generally good
Our technician was very efficient and friendly. I appreciate the great job Matos did.
I was very satisfied with the service rendered in my home! We were clear about every detail and the carpets were clean and fresh! My technician was thorough and professional! I will use Zero Rez again!
prompt, good cleaning, professional, reasonable price
Less chemicals
Your representative was very personable, polite and wanted very much to please us. He asked us to check on and approve his work at various stages. He did a fine job and was very careful to protect our home from damage, etc. The cleaning job looks very good.
The young man was great.
Service...Very friendly, informed about the product, ready and willing to answer any and all questions, professional service, take care to protect the home and furniture while working, good communication leading up to the service.
Product... Really like the fact that you do not use heavy perfumes. Like the idea of steralized water. Have not had your service before. So far as it has dried it looks good. I see no spots left so far. Have not had time yet to vacuum and put everything back.
They were promt in scheduling, showed up on time, and the rep that showed up was very friendly.
very clean, looks great, awesome customer service
The carpets are wonderfully clean, they dry quickly, your workers are fast, kind, professional, and always make sure everything is to my satisfaction before they leave. Thank you, I have used your services since your beginning
We LOVE Zerorez! We call Isaias the Carpet Magician because our carpets always look better than we had expected or even hoped for!
A cleaning solution pretreatment removed many spots that I hadn't been able to remove prior to the cleaning. All areas were also finished and sprayed with Scotchguard. The gentleman who cleaned some areas of a sofa and my carpets was very professional and quick.. My carpets have never been so clean!
The carpet looks great! The technician was helpful and friendly, and fast. I love the quick dry time, too.
Excellent technicians and phone assistants along with great quality work. Thanks!
Carpets dry quickly, & look beautiful. Tile is beautiful and clean. Love Jimmy. He is smart and very personable. He is careful and respectful of my home. Zero Reis the best. z
This is the best carpet cleaning company that I have ever used. The technician, Jacob Davis was very professional and friendly. I will
recommend zerorez to all my friends and family. I was very happy with the results.
You did a good job, I'm very satified with the results.
Darren did an excellent job. He was so thorough and professional.
Fast service and quality work, friendly and professional staff
Service and professionalism
Rep was friendly and professional. W discussed my need. He walked me through his procedure.
When completed your rep reviewed the job with me. I was very pleased. He did review the agreed upon charges prior to beginning his cleaning.
I have us d your company on several occasions and have always been pleased.
The carpets always look fabulous, or you redo them!
It is the best way to clean your carpet I have found. Friendly service and they do a good job.
The carpet always looks wonderful after the service!
Our carpets had not been done for quite some time since I had some problems previously with Zerorez. This time, Jonah Stanger came to do the cleaning of carpets from top to bottom of the house. He was fantastic!! I cannot speak highly enough of how he not only represented Zerorez but himself as a professional. He was awesome--he cleaned the carpets quickly and thoroughly, worked hard the whole time, did a complete walk through with me, and the carpets looked better than they have in years. His work was beyond my expectations, and I would like to have Jonah come in the future to do our carpet cleaning. He deserves a huge, huge, Christmas bonus. This is the kind of employee you need to represent your company!
Great service & products.
It is a great product and makes me feel better about using it with my pets.
prompt, quick and friendly