Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 33504 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 8, 2016 — Rated 10 out of 10 by S.C. Zerorez Salt Lake City
What do you like about our products and services?

Easy to schedule and no chemicals

Report a concern   December 8, 2016 — Rated 10 out of 10 by J.W. Zerorez Salt Lake City
What do you like about our products and services?

Timely and a polite professional crew that completed a great cleaning service.

Report a concern   December 8, 2016 — Rated 10 out of 10 by M.T. Zerorez Salt Lake City
What do you like about our products and services?

We appreciated the service and the invitation during the process to check how the rooms already done looked.

Report a concern   December 8, 2016 — Rated 10 out of 10 by Sarah Schmidt Zerorez Salt Lake City
What do you like about our products and services?

You just clean with water! NO RESIDUE!

Report a concern   December 8, 2016 — Rated 9 out of 10 by M.F. Zerorez Salt Lake City
What do you like about our products and services?

Fast, professional service. Dried quickly.

Report a concern   December 8, 2016 — Rated 8 out of 10 by M.D. Zerorez Salt Lake City
What could we do to improve?

Carpets took forever to dry 18 hours.

Report a concern   December 8, 2016 — Rated 8 out of 10 by M.D. Zerorez Salt Lake City
What could we do to improve?

Carpets took 18 hours to dry. Way too long.

Report a concern   December 8, 2016 — Rated 10 out of 10 by Beth Crandall Zerorez Salt Lake City
What do you like about our products and services?

The carpet looks like new. You do an excellent job. I have already recommended your company to my friends at work. I wouldn't have my carpets cleaned by anyone else.

Report a concern   December 8, 2016 — Rated 10 out of 10 by Eugene Bramhall Zerorez Salt Lake City
What do you like about our products and services?

The office staff is helpful, the arrangements are based on my needs, and the in home service is as advertised. Moreover, the representative I dealt with this last time was helpful, enthusiastic, educational,very pleasant,a nd would not leave until I was satisfied. And, I love the way my carpets look. I think it does not get better than that!

Report a concern   December 7, 2016 — Rated 10 out of 10 by D.G. Zerorez Salt Lake City
What do you like about our products and services?

Weston is great! Carpet has never looked better!!

Report a concern   December 7, 2016 — Rated 10 out of 10 by Mike McLaughlin Zerorez Salt Lake City
What do you like about our products and services?

I like the fact that I'm always satisfied and never disappointed !

Report a concern   December 7, 2016 — Rated 10 out of 10 by J.D. Zerorez Salt Lake City
What do you like about our products and services?

Quickly dried carpet

Report a concern   December 7, 2016 — Rated 9 out of 10 by Diane McQuay Zerorez Salt Lake City
What do you like about our products and services?

Zerorez did a wonderful job cleaning our carpets. All the spots we had are completely gone. Other carpet cleaners did not get out some of our spots. Our cleaner, Juan, was friendly, professional and thorough and did a great job very efficiently.

Report a concern   December 7, 2016 — Rated 10 out of 10 by R.R. Zerorez Salt Lake City
What do you like about our products and services?

Clean with no residue

Report a concern   December 7, 2016 — Rated 5 out of 10 by K.M. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

Haven't used you before. We'll see if the carpet stays clean longer with no soap.

Report a concern   December 7, 2016 — Rated 10 out of 10 by R.B. Zerorez Salt Lake City
What do you like about our products and services?

Great customer service. Gets carpets CLEAN without using chemicals nor without using brushes to tear up my carpet. Carpet cleaner willing to go extra-mile with problem areas.

Report a concern   December 7, 2016 — Rated 0 out of 10 by A.J. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

I was scheduled from 12-2, and no one came until after 3:00. By the time they were done it was dark outside and we had wet carpets we had to walk on for the rest of the evening. The carpets weren't cleaned very well, and in high traffic areas it didn't even seem to make the slightest difference. In our large area there were several spots that weren't even wet, and I found multiple areas that still had some sort of gunk in them. We paid to have the tile done, and it looked great except they COMPLETELY missed ALL of the edges of the room. The only request I had for upstairs was one spot where there had been a spill, and the cleaner just told me afterwords that, "It just didn't want to come out". I am not happy with the results, and feel I have completely wasted the ridiculous price it cost to get this done. I was planning on going with another company before, but was helped by an employee who gave me several "discounts" in order to get me to keep my appointment. I am extremely disappointed that I did not go with the other company, and will not be calling Zero rez back again.

Report a concern   December 7, 2016 — Rated 8 out of 10 by P.L. Zerorez Salt Lake City
What could we do to improve?

We had to have you come back to redo a place that was pretty dirty. You came yesterday and everything is OK now. Both of the men who came were friendly and efficient.

Report a concern   December 7, 2016 — Rated 9 out of 10 by D.E. Zerorez Salt Lake City
What do you like about our products and services?

the quality and service

Report a concern   December 7, 2016 — Rated 9 out of 10 by L.E. Zerorez Salt Lake City
What do you like about our products and services?

Consistentsy. My carpet is clean and the technicians are respectful and professional.

Report a concern   December 7, 2016 — Rated 10 out of 10 by Karin Cowley Zerorez Salt Lake City
What do you like about our products and services?

You Do a good job

Report a concern   December 7, 2016 — Rated 10 out of 10 by J.H. Zerorez Salt Lake City
What do you like about our products and services?

I love that you are not putting soap in my carpets and are using natural products in my home.

Report a concern   December 7, 2016 — Rated 10 out of 10 by J.T. Zerorez Salt Lake City
What do you like about our products and services?

No residue left, dries very quickly

Report a concern   December 6, 2016 — Rated 10 out of 10 by B.M. Zerorez Salt Lake City
What do you like about our products and services?

The carpets look great.

Report a concern   December 6, 2016 — Rated 10 out of 10 by Lila Zec Zerorez Salt Lake City
What do you like about our products and services?

Good quality

Report a concern   December 6, 2016 — Rated 9 out of 10 by A.B. Zerorez Salt Lake City
What do you like about our products and services?

Great customer service.

Report a concern   December 6, 2016 — Rated 9 out of 10 by B.C. Zerorez Salt Lake City
What do you like about our products and services?

on time and efficient Dries pretty quickly. Polite workmen

Report a concern   December 6, 2016 — Rated 10 out of 10 by C.H. Zerorez Salt Lake City
What do you like about our products and services?

on time, carpet is really clean

Report a concern   December 6, 2016 — Rated 8 out of 10 by R.W. Zerorez Salt Lake City
What could we do to improve?

the tile and grout cleaning was expensive and the grout did not come as clean as I wanted

Report a concern   December 6, 2016 — Rated 8 out of 10 by C.Z. Zerorez Salt Lake City
What could we do to improve?

I was quoted a price and it was over a 100,00 more. It surprised me.


Privacy Policy