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based on 34299 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
on time and quick. competent and polite servicemen. Quality job
I like how thoroughly clean the carpet ended up and I like that no soap was used
More communication on the process before starting the work.
Excellent service and the carpets were very well cleaned.
The best product and quality of work.
Carpet looks brand new
Your technician was very helpful and I am extremely satisfied.
The friendliness and efficiency of the technicians and quality of work.
Our carpets really seemed clean afterwards. The technician was great to work with and showed up on time.
It's a reasonable price and they are fast!
Very courteous and qualified tech. Excellent product. Went above and beyond to be sure that we were able to still care for our elderly mother during and after the carpet and couch cleaning. Thank you
The technician was friendly and efficient and did a great job.
I love the safety of the process in terms of environmental health and our technician really went the extra mile to do the best job he could.
The carpet looks wonderful and Adam was efficient and friendly. I will use Zerorez again, and have used it in the past. Thank you.
My carpet looked new and smelled much better. The technician was very pleasant, honest and fair.
Your entire process was friendly and professional. We were pleased with how easy it was to make an appointment and then were quite pleased with the way you scheduled the work and kept up informed about the time your technician would arrive.
Your technician did a great job of getting all of his equipment into our 8th floor condo and did the work efficiently and effectively. Our carpets look great.
The pet treatment that I paid so much for was completely useless. The room is just as smelly now as it was before. The floor that I had cleaned in the main traffic area still shows dark where it did before. The floor looked clean till it dried and then I was right back to where I started. I really dont think your shampooer is any better than my Bissell. Your service was a total waste of money. The only reason I gave you a 1 was because your tech was really nice.
Clean without the sticky chemicals
Carpets look good and not stiff. Your employee was a nice, clean cut young man!
Technician was very friendly and I kept adding areas I wanted to clean that were not a problem
Products devoid of chemicals, soaps, and residue
Cleaning
You could be more timely.
Products got the pet urine smell and the dirty spots out.
Your people were curtious, polite, prompt and efficient.
Carpets look great.
Very professional! Carpets looked excellent!
Your products are the best on the market today. My home looks like new after. Employees are very personable and willing to help with ideas and are hard workers. Will never use any other company.
I was very happy with my service I received. The gentleman who came out did a great job and were very happy and kind. When I had a spot that needed a touch up, they came out and fixed it. Zerorez has great customer service and I will definitely use them in the future.
Our service man asked throughout the whole time for me to check his work to make sure I was satisfied. He was very professional and courteous. My carpets came out very ckean, surprisingly for how old they are.
Our carpet cleaner guy was awesome and very polite. I appreciated his help!