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based on 33504 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Good customer service. Go
Got most stains out.
Not disappointed, but did feel like there was no differentiation between competitors and that the price was expensive.
Arrive on time. I was the first appointment of the day at 8am, but the technician arrived after 9.
Some stubborn spots could have used some type of scrubber.
Great customer service and communication, online booking, my clean carpet!
The pet kid took the smell out of our carpet and made my carpet look like new!!!
I was so happy to see how clean my carpets got without harsh chemicals.
Very prompt this time. Good communication.
The sales lady flat out Lied to me. We I asked if I can use 2 of my cards that are worth $50 each, and when they are all done, and then they tell me I can only use one of them. I don't mind either way, I still would of used you but now I have no interest anymore because they flat out Lied. The worker did a wonderful job, I don't like to be lied to know. I have 5 other rental properties I was going to use you on, but she lost my business. Really sad
Tell the customer upfront that the extra charges (pet stain disinfectant) would be for each area instead of letting them believe the $50 isfor the entire cleaned area and then charging that additional amount for a short hallway.
Great Customer Service
The technical way that the carpets are cleaned that leaves them without that stiff feeling and so fresh. The technician, Cory was very good about having me check the areas after they were done and make sure they were done well. Very efficient for the amount of carpet we had cleaned
I like the fact that it's clean and green. I also like that there isn't a ton of water used.
Removes soap residue and nice smell
How well the carpets are cleaned.
water only
The carpet looks great and the technician was very professional.
Liked our cleaner. He was pleasant and worked efficiently. Carpet looked much better when he left
Fast drying time
Your technician did a very thorough job and was dedicated to having us 100 % satisfied.
We like how quickly the carpets were dry and we could put our furniture back.
Our technician was very helpful.
Carpet was quite dirty but it took a long time to dry out. Edges around bathroom walls were disappointing but maybe because they were very soiled.
You were on time, went right to work and did a great job. Thanks.
They do a great job and are friendly and professional.
Our technician listened carefully to me explain our problem spots, and took extra time on the areas I was most concerned about. He went the extra mile and was fast, fair, and friendly. We REALLY appreciated him. Our carpet looks better than it has in years.
it works
The technician Eric did a great job. He was polite, thorough, well spoken, clean and friendly too.
Fast service and my Carpets always look great.
No sticky soap used, fast and professional
My carpets are so clean!! I was amazed at how clean they got them. The technician was very nice and answered all of my questions. More than i expected! Thank you!!