Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 33504 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 19, 2017 — Rated 7 out of 10 by A.L. Zerorez Salt Lake City
What could we do to improve?

More affordable.

Report a concern   January 19, 2017 — Rated 10 out of 10 by C.B. Zerorez Salt Lake City
What do you like about our products and services?

Jonah is most knowledgeable in different carpet types and treat

Report a concern   January 19, 2017 — Rated 9 out of 10 by T.M. Zerorez Salt Lake City
What do you like about our products and services?

The product and service did a good job cleaning my carpet. Thank You

Report a concern   January 19, 2017 — Rated 10 out of 10 by A.J. Zerorez Salt Lake City
What do you like about our products and services?

Get stains out

Report a concern   January 19, 2017 — Rated 10 out of 10 by B.S. Zerorez Salt Lake City
What do you like about our products and services?

Good service like what it looks like when it's done and feel

Report a concern   January 18, 2017 — Rated 8 out of 10 by J.A. Zerorez Salt Lake City
What could we do to improve?

I thought after our carpets were cleaned we needed to have them stretched because of a ripple in the carpet. However, after they were complete dry the ripple went away. It would have been nice to have known that information

Report a concern   January 18, 2017 — Rated 10 out of 10 by M.S. Zerorez Salt Lake City
What do you like about our products and services?

Ben was very courteous and professional in his performance of the task at hand. And, he did a very good and thorough job of cleaning all the tile areas.
We are very pleased with the entire process.

Report a concern   January 18, 2017 — Rated 9 out of 10 by R.P. Zerorez Salt Lake City
What do you like about our products and services?

The no chemicals and the service technician was very accommodating.

Report a concern   January 18, 2017 — Rated 10 out of 10 by Sharon Heelis Zerorez Salt Lake City
What do you like about our products and services?

For one, I love that the guys are on time and explain everything. Second, they put little booties on so as not to track dirt throughout the house. They were very nice and their work is done accurately. They do a thorough job.

Report a concern   January 18, 2017 — Rated 7 out of 10 by E.V. Zerorez Salt Lake City
What could we do to improve?

The price is to high- when I started using zerotez it was way more reasonable

Report a concern   January 18, 2017 — Rated 9 out of 10 by J.B. Zerorez Salt Lake City
What do you like about our products and services?

Appointment was set up quickly and no waiting for the service.

Report a concern   January 18, 2017 — Rated 10 out of 10 by C.S. Zerorez Salt Lake City
What do you like about our products and services?

Schedule was easy to set up, appointment setter was very knowledgeable and patient. Cleaning technicians were awesome! Courteous, knowledgeable, and friendly! Our carpets look amazing, and the whole process was quick and anot overall pleasant experience!

Report a concern   January 18, 2017 — Rated 10 out of 10 by Nancy Neilson Zerorez Salt Lake City
What do you like about our products and services?

Your employees are always prompt and courteous. They work hard and do a thorough job. They always ask if I am satisfied.

Report a concern   January 17, 2017 — Rated 10 out of 10 by Sherrol Danielson Zerorez Salt Lake City
What do you like about our products and services?

Carpets come out looking like new!

Report a concern   January 17, 2017 — Rated 10 out of 10 by Sharla Graf Zerorez Salt Lake City
What do you like about our products and services?

Very professional technicians and my house always looks amazing when they are done. This time I did some furniture as well as my carpets and Wow! Looks brand new!

Report a concern   January 17, 2017 — Rated 10 out of 10 by B.H. Zerorez Salt Lake City
What do you like about our products and services?

Everything gets cleaned so thoroughly. The rooms in my house smell really good.

Report a concern   January 17, 2017 — Rated 9 out of 10 by Steven Anderson Zerorez Salt Lake City
What do you like about our products and services?

Your technician was very friendly and knowledgeable about your service and product. He was quick and attentive to all details. The carpets looked great and feel clean under my bare feet

Report a concern   January 17, 2017 — Rated 10 out of 10 by J.E. Zerorez Salt Lake City
What do you like about our products and services?

Ben, the technician was very informative as to what he was doing to clean different types of carpet in our house and did a great job of cleaning and applying protectant. He also did a great job on the stairs to get out some tough stains from grape punch that was spilled.

Report a concern   January 17, 2017 — Rated 10 out of 10 by Loran Proctor Zerorez Salt Lake City
What do you like about our products and services?

Young man was professional, efficient and friendly. Cleaning was Great thx. Greg

Report a concern   January 16, 2017 — Rated 10 out of 10 by R.S. Zerorez Salt Lake City
What do you like about our products and services?

great cleaning and customer service.

Report a concern   January 16, 2017 — Rated 9 out of 10 by W.S. Zerorez Salt Lake City
What do you like about our products and services?

They got my carpet looking clean and my house smells better. They did the pet treatment and I am relieved to know that they pull all of that out of my carpet.

Report a concern   January 16, 2017 — Rated 9 out of 10 by Mindy Hardy Zerorez Salt Lake City
What do you like about our products and services?

I liked how he explained how it all works and gave me tips for the future. The carpet looks great.

Report a concern   January 16, 2017 — Rated 10 out of 10 by B.W. Zerorez Salt Lake City
What do you like about our products and services?

Isaiah was friendly, fast and did an incredible job!

Report a concern   January 16, 2017 — Rated 7 out of 10 by L.W. Zerorez Salt Lake City
What could we do to improve?

The email I was sent to confirm the appointment said that zerorez has a goal to have carpet dry in 2-4 hours by using fans. No mention of that was made to us at the time of service, and no fans were provided or used. The email also said to contact zerorez immediately if it takes more than twelve hours but no emergency contact info was provided.. Ours took at least 8 if not more to dry

Report a concern   January 16, 2017 — Rated 8 out of 10 by R.L. Zerorez Salt Lake City
What could we do to improve?

after waiting for the carpets and floors to dry I noticed that corners were missed on the tile floor and he didn't move a bed in one room, the bed was the only thing in the room I have a large spot in the center of one room that was missed, My brother who was home ask him if he could help move any thing. The young man told him no he was fine.

Report a concern   January 16, 2017 — Rated 10 out of 10 by Danielle Anderson Zerorez Salt Lake City
What do you like about our products and services?

Really fast!

Report a concern   January 16, 2017 — Rated 10 out of 10 by Jim Welch Zerorez Salt Lake City
What do you like about our products and services?

Promptness, professionalism of the service rep, cleanliness of the carpet afterwards. Overall a great experience.

Report a concern   January 16, 2017 — Rated 10 out of 10 by J.A. Zerorez Salt Lake City
What do you like about our products and services?

Always professional and quick. No hassle, I set up everything on the web and a couple of phone calls for timeframes and I was done.

Report a concern   January 16, 2017 — Rated 10 out of 10 by K.F. Zerorez Salt Lake City
What do you like about our products and services?

The Zerorez technician did a very good job. He was friendly, helpful, and knowledgeable. He did a very good job in a short amount of time, and was able to get all the spots out of the carpet, other than some of the highest traffic stains. We are pleased with his work. It is also nice to know that there is no residue to attract more soil to the carpets. Thank you very much!

Report a concern   January 16, 2017 — Rated 10 out of 10 by R.G. Zerorez Salt Lake City
What do you like about our products and services?

Matt did good


Privacy Policy