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based on 33425 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Refund some of my money.
Noah was very thorough and explained all carpet needs and servicing to us! Thanks Noah!
It was a great experience. The technician was friendly and efficient. My rug looks brand new!
Excellent customer service, great stain removal, technicians were top notch and a reasonable price. I'll absolutely use Zerorez again and highly recommend them
The job was done quickly and professionally. The workers were friendly and pleasant.
The truck broke down so there was a long delay BUT I completely understand & it wasn’t a problem
But I felt like once they started they just rushed through it. The hall was soaking wet. The stairs are just ok & I wasn’t prepared for how much extra it was going to cost for the pet stuff. It added 350$ to my total
If they hadn’t rushed I probably wouldn’t be bringing that up
Very glean carpet.
My technician was outstanding and did a careful excellent job!
Friendly professional workers and they did an excellent job!
It's enviromentally clean and safe. It's done very professionally.
Polite and great employees.
The carpets look great and they came quickly!
Fast, clean without chemicals, great price
Professional and timely n their service
Quick good job
The cleaning was to fast. They were done with my carpets in less than an hour
Not sure the quality was worth the price
Maybe additional time on the heavier traffic areas (stairs, hallway and the rug)
The 10x12 rug cost was over 100 dollars. It was done in less than 5 minutes
Also the entrance hallway was left a mess when they exited. Had to clean up after them
Excellent cleaning, fast service and great cust service!
Good attention to detail. They showed respect not tracking dirt and mud into the house as they worked. They also answered all my questions and were very personable.
ZeroRez guys were very thorough in disseminating information and did a great job!
I like that you don't use soaps and chemicals to attract more dirt.
Matthew was great! Explained everything well and was very quick and efficient. He even got some stains out that have been there since we bought the house!
Clean throughly the first time. I had them come back twice to clean lines that the actually cleaner left.
The technicians were outstanding. My carpets look beautiful and smell very nice. Great job
Prompt appointment setting. Cleaner communication was great. He knew what he was doing.
Polite, professional and did a great job! Did a very thorough cleaning.
The tech was early, kind and knowledgeable. He worked quickly and efficiently and did a wonderful job. I will definitely be scheduling again in the future.
Carson did an amazing job cleaning my carpets. Very professional and friendly. Carson explained what he was using on my carpets and they look great. I highly recommend Carson with Zerorez.
I chose to work with Zerorez because it’s chemical free carpet cleaning. I am very pleased with how my carpets turned out. I have two dogs so my carpets take a beating. Thankfully the hard workers from Zerorez got my carpets looking better than I expected.
Parker and Isaiah did an outstanding job. They didn’t pressure me into doing anything I didn’t ask for. They were very polite and respectful. They cleaned quickly and efficiently. I couldn’t be more pleased.
Parker was hard working and very nice. Did a great job!!!
Carpet in general wasn’t left very clean. Don’t feel like the tech spent enough time to properly clean.
The carpet is old so I may need to manage my expectations but the concern was in the higher traffic paths. It is much darker than the rest, which I was hoping would come out better. The areas l/spots where I have personally scrubbed are much lighter within these traffic paths so I know it CAN come clean. I guess I thought there would be a more abrasive treatment than just a once over with the machine.