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based on 33708 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Easy to schedule. Friendly service team
Both techs were friendly and professional! They answered all my questions and gave information on what they were doing and why. They were great with my children talking with them/asking questions as well! They worked very quickly with little to nothing needed from me in order to clean our dryer vent and gave a detailed explanation on what I was being charged before having me sign. I also received a call from tech's to let me know they were on their way so I could be sure to be ready for them. Great experience all around.
The serviceman was friendly and efficient; he did an outstanding job!!!
Dries quickly.
It was well done with attention to detail. Very friendly but took care of business.
Leave a clean fresh carpet that last 6 plus months
You get the carpet clean
Price is high in my opinion
The technician Parker was polite and got to work and got the job done. Carpets look and feel great
We prefer and request Nathan to clean our carpets. He is excellent and takes pride in his work.
Carpets are look great and have a nice feel.
The technician was friendly and helpful. He did a wonderful job on my project.
Really cleaned up my high traffic areas.
Kind employee great quick service! Thank you 😊
Patty is amazing! She’s very thorough and makes sure that every spot is cleaned. I was surprised at how quickly it was done. We opened all of our windows to speed up the drying. Very nice!😊
On time, and professional, and they did a great job!
Very friendly, professional and thorough services. I will definitely use Zerorez for all my carpet cleaning needs!
We love Zerorez and use it in all our rental properties. Our carpets last longer because there are no residues that debilitating them.
How quickly you responded and very helpful
Our carpets look great and the carpet cleaners who came were friendly and did a terrific job. After using several other carpet cleaning companies over the years for our very old carpets, we only use Zerorez!
Fast, feels clean, price is good
On time, got stains out of carpet that the last company we hired couldn’t. Awesome service!!!!
Nice young man. Fast and efficient
Doesn’t leave soap residue in carpets. Fast drying, no excess wetness.
Always professional. Ease of making an appointment. Timely response time. On time service technician. Parker was incredibly efficient. Hard working. Went the extra mile to please me. Got some tough stains out. I believe the price is more than fair. I not only highly recommend them I will use them myself.
The tech was awesome- really nice guy and he did a great job- but sadly my place still smell of dog pee :/
The guys were timely professional and the quality of work was wonderful.
We appreciate the technician’s positive attitude and effective cleaning method, which ensured our satisfaction. The carpet dried quickly as promised. However, a few days later, we noticed that the carpet in front of our couch and loveseat appeared dingy with a rougher texture and a bit darker color. We aren’t sure what caused this, and it was not noticeable when the carpet was wet. This seems to be the first time we’ve experienced this issue. We would like to request a free assessment to determine the cause and possible solutions.
fast and reliable. The carpets look great and the technicians are always pleasant and knowledgeable.

Well, the first time the carpets didn’t come very clean. I was disappointed in how they looked so I ran my little Bissell upright over them and just pulled out the dirtiest black water. Not happy
Soooo…..I got an email that said if it’s not the best then call. So I did. I talked to Liz who was super nice and she sent someone out to re-clean my carpets. DJ did an amazing job and the carpets look really good. I wasn’t expecting perfect because I knew they had some pretty worn traffic areas.
I’m just overall impressed with the customer service and DJ cleaning my carpets right the second time.