Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 33448 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 14, 2019 — Rated 10 out of 10 by A.K. Zerorez Salt Lake City
What do you like about our products and services?

Awesome service in the phone and in person. Our service was exceptional at our home. He was respectful, kind and professional. He did a great job, it all looks great. Thank you!

Report a concern   March 13, 2019 — Rated 10 out of 10 by K.C. Zerorez Salt Lake City
What do you like about our products and services?

Our tech Matheus was great, really liked that only water was used to clean it - no gross smells! We opted for the premium scotch guard option and we’re hoping that’ll help a lot with our pet (puking) stains!

Report a concern   March 13, 2019 — Rated 10 out of 10 by D.H. Zerorez Salt Lake City
What do you like about our products and services?

Extractor was very knowledgeable and explained what he was doing. Wore shoe covers to keep clean carpet clean

Report a concern   March 13, 2019 — Rated 8 out of 10 by R.C. Zerorez Salt Lake City
What could we do to improve?

There was a wet carpet smell after.

Report a concern   March 13, 2019 — Rated 10 out of 10 by J.H. Zerorez Salt Lake City
What do you like about our products and services?

Our technician was really sweet. He was so nice about me having to leave and so helpful to try to give our carpets some longevity. We really appreciated his good work.

Report a concern   March 13, 2019 — Rated 9 out of 10 by B.C. Zerorez Salt Lake City
What do you like about our products and services?

no soap involved

Report a concern   March 13, 2019 — Rated 9 out of 10 by Gary Houtz Zerorez Salt Lake City
What do you like about our products and services?

Thanks. The front desk let me know when they get through with the current job. When they will show up. They were professional and wanted to let me know how long it will be before they are able to get this taken care of. Very pleased with the service. Thanks again

Report a concern   March 12, 2019 — Rated 10 out of 10 by K.C. Zerorez Salt Lake City
What do you like about our products and services?

Online scheduling

Report a concern   March 12, 2019 — Rated 10 out of 10 by I.N. Zerorez Salt Lake City
What do you like about our products and services?

My carpet always looks so nice after you clean it.

Report a concern   March 12, 2019 — Rated 10 out of 10 by S.A.H.P. Zerorez Salt Lake City
What do you like about our products and services?

Carpets look great!

Report a concern   March 12, 2019 — Rated 10 out of 10 by Rachael Pearce Zerorez Salt Lake City
What do you like about our products and services?

When Zerorez cleans a room it stays clean for a long time.

Report a concern   March 12, 2019 — Rated 3 out of 10 by D.S. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

We have been using a carpet cleaning company for several year who have always done a great job. My husband has been wanting to try Zerorez for a while now because he liked the idea of zero residue. After we had you clean our carpet, the traffic area still looked horrible. We decided to call our regular company to see if they could do any better. We never told them that we had just got it cleaned. When they left, the carpet looked 100% better. There is still a slight shadow where the traffic area is, (our carpet is old) but it looks fantastic. It was worth paying to have it done all over again. I will stick to my favorit carpet cleaning company.

Report a concern   March 12, 2019 — Rated 9 out of 10 by S.C. Zerorez Salt Lake City
What do you like about our products and services?

The young man who did the cleaning this time, Sawyer, did a much better job than our last cleaner from Zeroez. The carpet is even a brighter color! Love it!

Report a concern   March 12, 2019 — Rated 10 out of 10 by M.C. Zerorez Salt Lake City
What do you like about our products and services?

We enjoyed how friendly the technician was and were grateful they offered to come back out if we weren't completely satisfied. We will recommend them to our friends and family.

Report a concern   March 12, 2019 — Rated 10 out of 10 by D.N. Zerorez Salt Lake City
What do you like about our products and services?

ALL LWAS VERY GOOD

Report a concern   March 12, 2019 — Rated 0 out of 10 by M.D. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

My carpet still looks the same. I feel like I have wasted my $155 for your service. I will never recommend you to anyone and in fact I will let them know about my service. I am bet disappointed with your company. I wish u could get that $$ back.

Report a concern   March 12, 2019 — Rated 10 out of 10 by M.G. Zerorez Salt Lake City
What do you like about our products and services?

The Brush roller makes a huge difference! My tech was very very considerate.. most of my previous techs from other companies never honor my home by tl covering their shoes! Thanks for being pros... it looks easy clean!

Promotion with my.name requires further consideration however...

Report a concern   March 12, 2019 — Rated 10 out of 10 by M.M. Zerorez Salt Lake City
What do you like about our products and services?

The technician was very competent and friendly!

Report a concern   March 11, 2019 — Rated 10 out of 10 by B.M. Zerorez Salt Lake City
What do you like about our products and services?

looks much better. feels so clean

Report a concern   March 11, 2019 — Rated 10 out of 10 by John Schurter Zerorez Salt Lake City
What do you like about our products and services?

Fast friendly service. Willing to call, and text when the technician was in route. Carpets look great!

Report a concern   March 11, 2019 — Rated 10 out of 10 by N.S. Zerorez Salt Lake City
What do you like about our products and services?

Carpets look great! No harsh chemicals or smell. Technicians friendly and efficient.

Report a concern   March 11, 2019 — Rated 10 out of 10 by C.E. Zerorez Salt Lake City
What do you like about our products and services?

Carpet looks and feels great
On time and very courteous

Report a concern   March 11, 2019 — Rated 10 out of 10 by Sasha Jorgensen Zerorez Salt Lake City
What do you like about our products and services?

Everything went super smooth, the guy came in was extremely friendly, treated everything we asked him to and was done fairly quickly. We will definitely be using zerorez again.

Report a concern   March 11, 2019 — Rated 10 out of 10 by J.G. Zerorez Salt Lake City
What do you like about our products and services?

The technician was quick and friendly. And the results were excellent.

Report a concern   March 11, 2019 — Rated 10 out of 10 by Dulcie Marler Zerorez Salt Lake City
What do you like about our products and services?

From scheduling the appointment to the reminder texts, the call from technician to let us they are on the way, to the superb job our technician did.... it was an easy flawless experience AND Camille did a fabulous job on the carpets!! Thank you Zerorez!!!

Report a concern   March 11, 2019 — Rated 10 out of 10 by C.K. Zerorez Salt Lake City
What do you like about our products and services?

They are always on time and courteous.

Report a concern   March 11, 2019 — Rated 10 out of 10 by Cara Strange Zerorez Salt Lake City
What do you like about our products and services?

I will only use Zerorez! Everything from start to finish was great!

Report a concern   March 11, 2019 — Rated 10 out of 10 by Kathy Hansen Zerorez Salt Lake City
What do you like about our products and services?

The carpet and tile is always clean after you come. The technicians are always kind, efficient and thorough.

Report a concern   March 10, 2019 — Rated 10 out of 10 by C.H. Zerorez Salt Lake City
What do you like about our products and services?

Quick, friendly, and it works!

Report a concern   March 10, 2019 — Rated 10 out of 10 by Newel Cusick Zerorez Salt Lake City
What do you like about our products and services?

Zerorez makes everything as convenient as possible. I asked to adjust my appointment the day before and they made it work, I got a call letting me know when my cleaner was coming. The cleaners are careful, informative, helpful, and do an excellent job, they are fast, and they make sure they have covered everything and helped with everything.


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