Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 34659 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 19, 2019 — Rated 10 out of 10 by J.W. Zerorez Salt Lake City
What do you like about our products and services?

On time
Good techs
Good job
Report a concern   August 19, 2019 — Rated 10 out of 10 by M.B.M. Zerorez Salt Lake City
What do you like about our products and services?

They look clean
Report a concern   August 19, 2019 — Rated 10 out of 10 by A.J. Zerorez Salt Lake City
What do you like about our products and services?

All is well. the Carpet looks so good. however, the tech smelled horribly like BO.

Report a concern   August 19, 2019 — Rated 10 out of 10 by S.M. Zerorez Salt Lake City
What do you like about our products and services?

Quick, friendly service and detailed personalized cleaning!
Report a concern   August 19, 2019 — Rated 10 out of 10 by Floyd Gow Zerorez Salt Lake City
What do you like about our products and services?

Excellent work and friendly service
Report a concern   August 19, 2019 — Rated 10 out of 10 by B.S. Zerorez Salt Lake City
What do you like about our products and services?

You do a great job cleaning and have always been on time for the appointments. Workers are always pleasant.
Report a concern   August 19, 2019 — Rated 10 out of 10 by R.B. Zerorez Salt Lake City
What do you like about our products and services?

The agent who came to clean for me was very studious and did a great job! He was careful to ask about what I was hoping for and asked what each stain or mark was so he could treat it accordingly. I was happy with how things turned out.

Report a concern   August 19, 2019 — Rated 10 out of 10 by E.B. Zerorez Salt Lake City
What do you like about our products and services?

Good JOB
Report a concern   August 19, 2019 — Rated 10 out of 10 by D.W. Zerorez Salt Lake City
What do you like about our products and services?

Very good job done.
Report a concern   August 17, 2019 — Rated 10 out of 10 by B.D. Zerorez Salt Lake City
What do you like about our products and services?

Carpets look and feel so clean. Courteous staff too!
Report a concern   August 17, 2019 — Rated 8 out of 10 by K.A. Zerorez Salt Lake City
What could we do to improve?

I had some wicking happen and even after returning is still there.

Report a concern   August 17, 2019 — Rated 8 out of 10 by D.W. Zerorez Salt Lake City
What could we do to improve?

The techs were so nice and fantastic. I'm not sure what happened but something got put/leaked onto my lawn next to where the truck was parked and it burnt my grass.

Seems like the overall cost was a bit pricy.
Report a concern   August 17, 2019 — Rated 1 out of 10 by M.D. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

There are lines on my carpet. He was very nice but just went very fast

Report a concern   August 16, 2019 — Rated 10 out of 10 by L.L. Zerorez Salt Lake City
What do you like about our products and services?

Carpet looks great
Report a concern   August 15, 2019 — Rated 10 out of 10 by J.G. Zerorez Salt Lake City
What do you like about our products and services?

The carpets are so clean. There is no residue. The cleaning person was very careful and considerate.
Report a concern   August 15, 2019 — Rated 10 out of 10 by Heidi isrelltn Zerorez Salt Lake City
What do you like about our products and services?

The quick drying time
Report a concern   August 15, 2019 — Rated 9 out of 10 by A.V.H. Zerorez Salt Lake City
What do you like about our products and services?

Have used before both here and in Davis County exclusively.
Only comment: the company van which motor ran in order to clean, left a large grease spot on concrete at driveway.
Report a concern   August 15, 2019 — Rated 10 out of 10 by D.S. Zerorez Salt Lake City
What do you like about our products and services?

How much longer carpet wears and how much better it looks in all of ouir rentals.
Report a concern   August 15, 2019 — Rated 10 out of 10 by Cindi Payne Zerorez Salt Lake City
What do you like about our products and services?

My carpets are so clean! Love zerorez!! Will never again use anyone elce!!

Report a concern   August 14, 2019 — Rated 10 out of 10 by L.W. Zerorez Salt Lake City
What do you like about our products and services?

Your techs are pleasant and competent.

Report a concern   August 14, 2019 — Rated 8 out of 10 by B.A. Zerorez Salt Lake City
What could we do to improve?

Communication about when to expect the appointment to begin could be improved. I received a call that the technician would be on her way within 45 minutes but she did not arrive for almost 2 hours. Also, I was promised a Swig gift card that was never given to me...

Technician was great, once she arrived.

Report a concern   August 14, 2019 — Rated 10 out of 10 by Lars Smith Zerorez Salt Lake City
What do you like about our products and services?

Love ZeroRez. They got the horrible spot out of the carpet, and cleaned the recliner that we were ready to throw out, so that it looks like a new chair. They kept me informed of when they would arrive, went right to work, and had the whole job done in no time.

The technician was friendly and informed us of what he was doing and how it worked. I recommend them to all my friends and family.
Report a concern   August 13, 2019 — Rated 2 out of 10 by K.N. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

I thought the price was way high! The grout on my tile floor is not clean and it is sealed so I guess nothing can be done to correct the problem. I have spots on my carpet. I am really very disappointed with the outcome!
Report a concern   August 13, 2019 — Rated 10 out of 10 by A.P. Zerorez Salt Lake City
What do you like about our products and services?

Quality clean, good service there.
Report a concern   August 13, 2019 — Rated 10 out of 10 by Sherry Schomaker Zerorez Salt Lake City
What do you like about our products and services?

I was impressed with the service and professionalism of the service tech. I am satisfied with the overall cleaning of my couch and love seat

Report a concern   August 13, 2019 — Rated 9 out of 10 by S.S. Zerorez Salt Lake City
What do you like about our products and services?

Everything was great! Thank you!
Report a concern   August 13, 2019 — Rated 10 out of 10 by L.R. Zerorez Salt Lake City
What do you like about our products and services?

The young men were friendly and effecient.
Report a concern   August 13, 2019 — Rated 10 out of 10 by D.T. Zerorez Salt Lake City
What do you like about our products and services?

The young man that came to clean my carpets was extremely nice and very informative on the status of my old carpets. His name is Hunter.
Report a concern   August 13, 2019 — Rated 10 out of 10 by C.D.L. Zerorez Salt Lake City
What do you like about our products and services?

Was very satisfied with the services provided. The technician that came into our office was EXTREMELY friendly and explained the process and gave us helpful instructions on the aftercare of the carpet. He was a delight to be around and would definitely recommend others of his service. I would rate him higher than a 10 if I could!!!!!
Report a concern   August 13, 2019 — Rated 10 out of 10 by Steven Smart Zerorez Salt Lake City
What do you like about our products and services?

I had Zerorez clean my home and office this week. Both were great. Thanks

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