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based on 33738 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technician was great! He was very thorough in his explanations of things and explained the advantages of additional services I wasn't planning on. He wasn't pushy with trying to sell my additional services but just explained the situation well and I ended up buying them. He was great!
Great products and great people
Quality, efficient service
Good professional service, good product
No smelly stuff, everything is so clean!
Continued wonderful job!
I like the promotions. The technician was pleasant. The carpets look nice.
carpets got cleaned and dried without residue.
Friendly service. Very professional and informative about carpet types, life expectancy and how to care for them. Carpet looks great.
Great guys, dis good work
Friendly and effective!
My carpet still stinks
the carpets look amazing, the technician was courteous. He didn't try to hard sale me extras but did recommend them. The price was reasonable.
My carpet technician was super HOT.
I’d tap that.
Fantastic services. Friendly and very knowledgeable. Love the clean feel and smell of the products. Major difference than with a company using chemical cleaning products, the odors that stick around make me sick. Didn’t have that problem at all!
My carpets always feel clean without being stiff or sticky. The techs who clean my carpets have always been professional and done a great job.
I like that you don’t use chemicals in your cleaning service. I have young children and I don’t want chemicals in my carpet. I also liked how easy it was to schedule and how quickly I could have them cleaned. Our technician was very friendly and worked quickly. Overall, a good experience!
Natural, no chemicals, no soaps. You tech was very thorough and provided professional and friendly service.
More up front price quotes...actual carpet cleaning was 7x more than the quote...seems deceiving. Carpets seem clean however don’t feel it was quite worth it for the price point. Technician was nice & pleasant however. Not sure if we’ll use Zerorez again.
Great service!
Previous customer. Initially heard good things from a friend
Still have spots
I was really happy with the way my carpets came out. They dried very fast and carpet was not stiff afterwards. The 2 guys that came out were very professional and I liked that corner guards were put up before they started.. I will definitely be calling them whenever I need them again.
Quick, thorough, professional, and friendly
Easy scheduling, friendly service
I have never used Zerorez. It was recommended to me by my mom. I was very happy with the service. The technician, Eric, was friendly and assisted with the best treatment for pet stain removal. I was very happy with the end result. I have no more pet odors and the carpets feel clean without strong smells or residue.
Mitch did a great job!
Ben the service technician was very thorough.
Quality, carefulness and knowledgable workers
Your technician was friendly, prompt, attentive to details, and thorough.