Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 33448 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 29, 2019 — Rated 10 out of 10 by K.W. Zerorez Salt Lake City
What do you like about our products and services?

My bathroom tiles were sparkling clean after service.

Report a concern   March 29, 2019 — Rated 10 out of 10 by T.F. Zerorez Salt Lake City
What do you like about our products and services?

Carpets always look good and they dry quickly.

Report a concern   March 29, 2019 — Rated 10 out of 10 by A.L. Zerorez Salt Lake City
What do you like about our products and services?

Great carpet cleaning, excellent technician with service above and beyond!

Report a concern   March 29, 2019 — Rated 10 out of 10 by R.R. Zerorez Salt Lake City
What do you like about our products and services?

Dries quickly and gets spots out.

Report a concern   March 29, 2019 — Rated 9 out of 10 by J.C. Zerorez Salt Lake City
What do you like about our products and services?

you do not use chemicals.

Report a concern   March 29, 2019 — Rated 6 out of 10 by C.P. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

I was disappointed with my most recent cleaning. I have used Zerorez before and had no issues previously until now. I scheduled just a routine cleaning and didn't really have a "problem area," but was most interested in the stairs being cleaned since they are such a high traffic area. My carpet was cleaned and then the man who cleaned them asked me to do a final walkthrough to make sure I was satisfied. So I went upstairs to take a look...and he came behind me, walking on my newly cleaned, wet carpet with his dirty shoes on. I would have really appreciated if he could have put on booties, taken off his shoes, or just waited at the bottom of the stairs for me. I don't even walk on my own carpet with my shoes on, and especially wouldn't do that if the carpet was wet for whatever reason. It was just really disappointing to pay all of that money just to have dirt tracked onto my carpet immediately after.

Report a concern   March 29, 2019 — Rated 10 out of 10 by K.S. Zerorez Salt Lake City
What do you like about our products and services?

I was impressed the service I received for the last job that you did on 631 West Creek Bluff Cove. This time the young man spent the time to work to get up the dirt. The carpet is about 10 years old and there are still marks in the carpet, but i know the effort was put in to clean it.

Thanks,
RKS

Report a concern   March 29, 2019 — Rated 10 out of 10 by E.B. Zerorez Salt Lake City
What do you like about our products and services?

we love the way our rugs feel and look after being cleaned

Report a concern   March 29, 2019 — Rated 9 out of 10 by R.C. Zerorez Salt Lake City
What do you like about our products and services?

Great, friendly service. Quick and great job. There are just a couple of spots left over that I would like redone though. Thank you.

Report a concern   March 29, 2019 — Rated 10 out of 10 by A.E. Zerorez Salt Lake City
What do you like about our products and services?

Fast and on time

Report a concern   March 29, 2019 — Rated 10 out of 10 by Sebrena Banecker Zerorez Salt Lake City
What do you like about our products and services?

Fast efficient service worked really hard to get my carpets clean.

Report a concern   March 29, 2019 — Rated 10 out of 10 by B.B. Zerorez Salt Lake City
What do you like about our products and services?

Very warm and a hard worker! Excellent personal skills!!

Report a concern   March 29, 2019 — Rated 0 out of 10 by K.W. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

Rushed job not thorough

Report a concern   March 28, 2019 — Rated 10 out of 10 by C.O. Zerorez Salt Lake City
What do you like about our products and services?

Decent prices, good service. They were fast and the carpet looked a lot better.

Report a concern   March 28, 2019 — Rated 10 out of 10 by M.R. Zerorez Salt Lake City
What do you like about our products and services?

Your technicians are always so courteous. The carpets look great after being steam cleaned. With the steam, I am assured that the carpets are truly sanitized, and have no residue to attract dirt later because soaps are not used for cleaning.

Report a concern   March 28, 2019 — Rated 10 out of 10 by H.C. Zerorez Salt Lake City
What do you like about our products and services?

The carpets and tile look and feel cleaner. The technician was very kind and informative.

Report a concern   March 28, 2019 — Rated 10 out of 10 by V.P. Zerorez Salt Lake City
What do you like about our products and services?

Angelo is friendly, polite and professional. He did a thorough job.

Report a concern   March 28, 2019 — Rated 10 out of 10 by S.O.D. Zerorez Salt Lake City
What do you like about our products and services?

My wool rug looks new!
My carpets and stairs look wonderful and were dry very soon.
Hunter and Stockton were very nice and professional.
They were here when they said they would be. They were polite and competent.
I’m very happy with them and the carpet cleaning.

Report a concern   March 28, 2019 — Rated 10 out of 10 by N.M. Zerorez Salt Lake City
What do you like about our products and services?

My carpets look great. They smell and feel clean and I love that it was done with natural projects and not soap that may just attract more dirt.

Report a concern   March 28, 2019 — Rated 10 out of 10 by C.C. Zerorez Salt Lake City
What do you like about our products and services?

Your crew notified me when they were leaving their job prior to mine and gave me an accurate arrival time.

Your crew was polite and professional and did a great job.

I already referred you to 2 more neighbors.

Report a concern   March 28, 2019 — Rated 10 out of 10 by Glenda White Zerorez Salt Lake City
What do you like about our products and services?

Wonderful job on my carpets. Technician was terrific. My house is clean and fresh!

Report a concern   March 27, 2019 — Rated 10 out of 10 by J.M. Zerorez Salt Lake City
What do you like about our products and services?

Donte was awesome!!!!

Report a concern   March 27, 2019 — Rated 10 out of 10 by R.A. Zerorez Salt Lake City
What do you like about our products and services?

Great customer service, excellent employees in the field. I recommend Zerorez to all of my customers and family members. Thanks for everything!!

Report a concern   March 27, 2019 — Rated 10 out of 10 by Julie Robertson Zerorez Salt Lake City
What do you like about our products and services?

No one cleans my carpets better than zerorez and I have tried 3 other companies over the years. I will never use anyone else again!

Report a concern   March 27, 2019 — Rated 10 out of 10 by K.B. Zerorez Salt Lake City
What do you like about our products and services?

Very friendly, knowledgeable, fast and even removed some paint that accidentally got sprayed from the painting the week before! Would recommend this company to anyone. No chemical smell and not too much water. Was dry in a few hours. Thank you!

Report a concern   March 27, 2019 — Rated 10 out of 10 by Carlee Sunshine Hemmert Zerorez Salt Lake City
What do you like about our products and services?

The technician was knowledgeable and friendly- the service is exceptional and the product is better than any product out there! We have two dogs and a person would never ever know it because we have zerorez clean and service our carpets!

Report a concern   March 27, 2019 — Rated 10 out of 10 by J.B. Zerorez Salt Lake City
What do you like about our products and services?

The tech was on time and very clean. He did the job quickly.

Report a concern   March 27, 2019 — Rated 10 out of 10 by M.E. Zerorez Salt Lake City
What do you like about our products and services?

Good communication, arrived on time and carpets look great

Report a concern   March 27, 2019 — Rated 10 out of 10 by C.B. Zerorez Salt Lake City
What do you like about our products and services?

Your service tech's are very kind and helpful, explaining everything in detail. They are quick and efficient/ I appreciate them very much.

Report a concern   March 27, 2019 — Rated 10 out of 10 by K.T. Zerorez Salt Lake City
What do you like about our products and services?

I loved the ease of the cleaning process. I loved the products used, and the process of the clean. I loved the friendliness of the technician and the professionalism.


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