Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 33738 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 20, 2019 — Rated 8 out of 10 by J.M. Zerorez Salt Lake City
What could we do to improve?

narrow down estimated arrival times. I/2 day of waiting is inconvenient

Report a concern   May 20, 2019 — Rated 10 out of 10 by Stacy Kaminski Zerorez Salt Lake City
What do you like about our products and services?

Smells so good and do t just clean there were many steps which was goid

Report a concern   May 19, 2019 — Rated 10 out of 10 by S.M. Zerorez Salt Lake City
What do you like about our products and services?

Left my carpets very clean! Tech was on time, thorough and very kind!

Report a concern   May 19, 2019 — Rated 10 out of 10 by Carissa Whitworth Zerorez Salt Lake City
What do you like about our products and services?

I didn't have a great experience with the scheduling, but the cleaning tech, Michael, was very professional, prompt, thorough, and just did a really great job. Being 38 weeks pregnant, he also was concerned about the bio cleaning enzyme stuff bothering me and had me smell it slightly beforehand just to be sure it was alright. I really appreciated it. Because of his level of professionalism, it truly made all the difference, and we will be using this company again in the future and recommending it.

Report a concern   May 19, 2019 — Rated 10 out of 10 by D.J. Zerorez Salt Lake City
What do you like about our products and services?

Carpets look great

Report a concern   May 19, 2019 — Rated 10 out of 10 by J.T. Zerorez Salt Lake City
What do you like about our products and services?

Your attention and service

Report a concern   May 19, 2019 — Rated 10 out of 10 by M.C. Zerorez Salt Lake City
What do you like about our products and services?

Love the way our carpets look each time we've used zerorez! Won't use anyone else!

Report a concern   May 19, 2019 — Rated 9 out of 10 by Diane Heyborne Zerorez Salt Lake City
What do you like about our products and services?

I really like zerorez and the work they do.

Report a concern   May 19, 2019 — Rated 10 out of 10 by H.W. Zerorez Salt Lake City
What do you like about our products and services?

Your technician, Hunter, was very thorough and kind.

Report a concern   May 19, 2019 — Rated 10 out of 10 by Rose Brown Zerorez Salt Lake City
What do you like about our products and services?

I loved how simple it was to book my appointment online. The day of my appointment, the customer ahead of me cancelled and the office called and offered me an earlier time slot. I appreciated the tech, Hunter, calling when he was on his way. Hunter was very courteous and friendly. My carpet looked better than I imagined it could and it took him just over an hour. The pricing matched what I was quoted online. Exceeded my expectations. Thanks, Zerorez!

Report a concern   May 19, 2019 — Rated 8 out of 10 by A.H. Zerorez Salt Lake City
What could we do to improve?

There were spots missed on my tile and it’s driving me crazy. Other than that, it was good.

Report a concern   May 19, 2019 — Rated 9 out of 10 by D.P. Zerorez Salt Lake City
What do you like about our products and services?

Friendly staff, and very knowledgeable.

Report a concern   May 19, 2019 — Rated 9 out of 10 by D.C. Zerorez Salt Lake City
What do you like about our products and services?

The quality of the cleaning accomplished. The timeliness and cost in comparison to alternative cleaners are pluses.

Report a concern   May 19, 2019 — Rated 7 out of 10 by B.O. Zerorez Salt Lake City
What could we do to improve?

The techncian was friendly and courteous. I would have gave a 9 or 10 but the whole game
of up selling is really tiring, I may not use Zerorez again

Report a concern   May 19, 2019 — Rated 10 out of 10 by Kelly Wistrcill Zerorez Salt Lake City
What do you like about our products and services?

The carpets looked new and the home smelled fresh. Used zerorez to clean the Carlton a home we were moving into that had pets. The team thoroughly walked me through the home and explained my cleaning options. I can move our family in now with a peace of mind that the home is clean!

Report a concern   May 19, 2019 — Rated 8 out of 10 by J.P. Zerorez Salt Lake City
What could we do to improve?

Not charge so much for pet odor

Report a concern   May 19, 2019 — Rated 10 out of 10 by D.C. Zerorez Salt Lake City
What do you like about our products and services?

I appreciate that you wanted to redo our job. Angelo did great and the floor dried in just a few hours this time like we have experienced so often in the past. Many thanks.
Dave and Susan Last name removed

Report a concern   May 19, 2019 — Rated 10 out of 10 by L.B. Zerorez Salt Lake City
What do you like about our products and services?

Zero residue. Great. Tech--very helpful!

Report a concern   May 18, 2019 — Rated 9 out of 10 by R.S. Zerorez Salt Lake City
What do you like about our products and services?

The carpet looks really good and smells good also. Time will tell about the results.

Report a concern   May 18, 2019 — Rated 10 out of 10 by J.L. Zerorez Salt Lake City
What do you like about our products and services?

My tech was friendly, informative and a hard worker. I would request him again!

Report a concern   May 18, 2019 — Rated 10 out of 10 by M.R. Zerorez Salt Lake City
What do you like about our products and services?

They stay with it until the get it right and CLEAN!

Report a concern   May 18, 2019 — Rated 7 out of 10 by D.M. Zerorez Salt Lake City
What could we do to improve?

Did not Finnish the job to clean the wood floors, Only 2 machines in this branch of the company. Doesn't make sense to me and they are both broken

Report a concern   May 18, 2019 — Rated 10 out of 10 by Sally Humeniuk Zerorez Salt Lake City
What do you like about our products and services?

The young man who came to clean our house, Hunter, absolutely sold us on Zerorez. He walked through with us, informing us of the benefits of Zerorez and helped us see any areas where we needed extra attention. He was super nice, not at all pushy, and knew what he was talking about. He did a thorough job and cleaned areas we didn't think could get clean. He was efficient as well.

Report a concern   May 18, 2019 — Rated 10 out of 10 by K.T. Zerorez Salt Lake City
What do you like about our products and services?

The water , the carpet drys do fast !

Report a concern   May 18, 2019 — Rated 10 out of 10 by V.S. Zerorez Salt Lake City
What do you like about our products and services?

Very satisfied with all aspects of your service!

Report a concern   May 18, 2019 — Rated 10 out of 10 by Aprille Wallis Zerorez Salt Lake City
What do you like about our products and services?

I loved the tech that came! He was very courteous and helpful. He got the job done quickly and my carpets look amazing! Thank you!

Report a concern   May 17, 2019 — Rated 10 out of 10 by J.C. Zerorez Salt Lake City
What do you like about our products and services?

It was very professional. My showers, tile, and carpets looked amazing after cleaning.

Report a concern   May 17, 2019 — Rated 10 out of 10 by J.P. Zerorez Salt Lake City
What do you like about our products and services?

Our Zerorez technician was a pro. He was polite, friendly, and did an amazing job. He also walked through and gave me a detailed explanation once he was finished, which I really appreciated.

Report a concern   May 17, 2019 — Rated 10 out of 10 by Breanna Olaveson Zerorez Salt Lake City
What do you like about our products and services?

Good work, nice and dry very quickly afterward.

Report a concern   May 17, 2019 — Rated 9 out of 10 by Justin Haddon Zerorez Salt Lake City
What do you like about our products and services?

more transparent pricing to order services the May special was good but if you needed anything, in addition to the services advertised, the cost was high.

The 2 gentlemen that helped us out were great 10's.

overall I was happy to get the rugs cleaned and for the work to be done well.


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