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based on 33738 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Smells so good and do t just clean there were many steps which was goid
Left my carpets very clean! Tech was on time, thorough and very kind!
I didn't have a great experience with the scheduling, but the cleaning tech, Michael, was very professional, prompt, thorough, and just did a really great job. Being 38 weeks pregnant, he also was concerned about the bio cleaning enzyme stuff bothering me and had me smell it slightly beforehand just to be sure it was alright. I really appreciated it. Because of his level of professionalism, it truly made all the difference, and we will be using this company again in the future and recommending it.
Carpets look great
Your attention and service
Love the way our carpets look each time we've used zerorez! Won't use anyone else!
I really like zerorez and the work they do.
Your technician, Hunter, was very thorough and kind.
I loved how simple it was to book my appointment online. The day of my appointment, the customer ahead of me cancelled and the office called and offered me an earlier time slot. I appreciated the tech, Hunter, calling when he was on his way. Hunter was very courteous and friendly. My carpet looked better than I imagined it could and it took him just over an hour. The pricing matched what I was quoted online. Exceeded my expectations. Thanks, Zerorez!
There were spots missed on my tile and it’s driving me crazy. Other than that, it was good.
Friendly staff, and very knowledgeable.
The quality of the cleaning accomplished. The timeliness and cost in comparison to alternative cleaners are pluses.
The techncian was friendly and courteous. I would have gave a 9 or 10 but the whole game
of up selling is really tiring, I may not use Zerorez again
The carpets looked new and the home smelled fresh. Used zerorez to clean the Carlton a home we were moving into that had pets. The team thoroughly walked me through the home and explained my cleaning options. I can move our family in now with a peace of mind that the home is clean!
Not charge so much for pet odor
I appreciate that you wanted to redo our job. Angelo did great and the floor dried in just a few hours this time like we have experienced so often in the past. Many thanks.
Dave and Susan Last name removed
Zero residue. Great. Tech--very helpful!
The carpet looks really good and smells good also. Time will tell about the results.
My tech was friendly, informative and a hard worker. I would request him again!
They stay with it until the get it right and CLEAN!
Did not Finnish the job to clean the wood floors, Only 2 machines in this branch of the company. Doesn't make sense to me and they are both broken
The young man who came to clean our house, Hunter, absolutely sold us on Zerorez. He walked through with us, informing us of the benefits of Zerorez and helped us see any areas where we needed extra attention. He was super nice, not at all pushy, and knew what he was talking about. He did a thorough job and cleaned areas we didn't think could get clean. He was efficient as well.
The water , the carpet drys do fast !
Very satisfied with all aspects of your service!
I loved the tech that came! He was very courteous and helpful. He got the job done quickly and my carpets look amazing! Thank you!
It was very professional. My showers, tile, and carpets looked amazing after cleaning.
Our Zerorez technician was a pro. He was polite, friendly, and did an amazing job. He also walked through and gave me a detailed explanation once he was finished, which I really appreciated.
Good work, nice and dry very quickly afterward.
more transparent pricing to order services the May special was good but if you needed anything, in addition to the services advertised, the cost was high.
The 2 gentlemen that helped us out were great 10's.
overall I was happy to get the rugs cleaned and for the work to be done well.

narrow down estimated arrival times. I/2 day of waiting is inconvenient