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based on 33738 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Hunter was my technician and he did a wonderful job getting the bad spots out. He was friendly and courteous as well. Ruth C.
Before Ben shows up to clean our carpet, we were not optimistic at all. We didn't think anyone can clean our carpet, based on our previous experiences. Ben was very polite, professional, and very effective, and tried his best to take all spots out of the carpet. We are super satisfied with the result. I definitely recommend Zerorez to everyone, specially Ben.
The two young men who came to clean my carpets were very polite and professional. They were also very attentive as I explained areas needing more attention.
I was happy with the results and will use Zerorez again,
Your technicians are always very professional.
They arrived promptly and did an excellent job.
increase the size of the rooms included in the deal. It was fairly expensive.
Very thorough and the house does not smell like chemicals.
Clean better the corners.
I believe they did a good job in cleaning my upholstery. I did have some problems with residual odors.
Tech was very fast and answered all my questions even took the time to find prices for extra services.
The technician was fine - he did a good job. I have had you come many times and have had all the same rooms cleaned each time. For some reason this technician said that the very same rooms I've had cleaned for years needed to be billed as 2 rooms each. I have your master protection on the carpet and have never had anyone try to charge me for 2 rooms for my family room and master bedroom each. That is twice what I would normally pay. I told him and he said he would do the master bedroom as one room but not the family room. It felt a little odd to me since I've had your company out many, many times and had to pay more for the same service. I was disappointed.
Great service and my carpets looked and felt good to walk on
Product works. Great staff
We really enjoyed our man on the scene. He was very helpful removing stains etc. The only suggestion I have is that at the end of his sweep against a wall or other end point the carpet was often left very wet.
Quick scheduling, great work, professional representative.
Your very good at what you do
My carpet looks so good - they were on time - and were efficient in getting them done!
I am very pleased and highly recommend Riley and his partner!
The carpet looks better than it ever has after being cleaned/
The service was great! The tech broke down what the costs would be and offered other services as well.
you get it clean
Very professional tech and a job well done.
Environmentally safer, no chemical smells, everyone who's ever come to clean exceptionally hard working, knowledgeable, friendly and goes the extra mile!
Explain the pricing better after it's all done.
I paid extra money for better smell but it was a waste of money. Smells exactly the same as before
I've used zerorez for years and will continue to do so for many more.
Very professional and courteous. A pleasant experience all around.
Friendly and fast service
I feel for what I paid I didn’t get the cleaning I should of got for my house and some of the areas are clean and rest of carpet is still not clean even with extra money I paid for with there cleaner at 75.00$ a gallon in one of bedrooms. 🤮
Amazing work! You get more than what you pay for, plus the employees are so professional while still maintaining great conversation! There’s nothing that I hate more than awkwardly having someone clean your house and not being able to really talk with them! But not Zerorez! Ask for Roy! He’s the best! Highly recommend!

The tech Eric was awesome. He was quick and thorough. Let me move furniture around and the carpets look amazing. Would definitely recommend to friends and family.