Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 33738 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 29, 2019 — Rated 10 out of 10 by J.R. Zerorez Salt Lake City
What do you like about our products and services?

The tech Eric was awesome. He was quick and thorough. Let me move furniture around and the carpets look amazing. Would definitely recommend to friends and family.

Report a concern   May 29, 2019 — Rated 10 out of 10 by Ruth Cherecwich Zerorez Salt Lake City
What do you like about our products and services?

Hunter was my technician and he did a wonderful job getting the bad spots out. He was friendly and courteous as well. Ruth C.

Report a concern   May 29, 2019 — Rated 10 out of 10 by Ellie Essajarna Zerorez Salt Lake City
What do you like about our products and services?

Before Ben shows up to clean our carpet, we were not optimistic at all. We didn't think anyone can clean our carpet, based on our previous experiences. Ben was very polite, professional, and very effective, and tried his best to take all spots out of the carpet. We are super satisfied with the result. I definitely recommend Zerorez to everyone, specially Ben.

Report a concern   May 29, 2019 — Rated 10 out of 10 by C.C. Zerorez Salt Lake City
What do you like about our products and services?

The two young men who came to clean my carpets were very polite and professional. They were also very attentive as I explained areas needing more attention.
I was happy with the results and will use Zerorez again,

Report a concern   May 29, 2019 — Rated 10 out of 10 by S.W. Zerorez Salt Lake City
What do you like about our products and services?

Your technicians are always very professional.

Report a concern   May 29, 2019 — Rated 10 out of 10 by L.A. Zerorez Salt Lake City
What do you like about our products and services?

They arrived promptly and did an excellent job.

Report a concern   May 28, 2019 — Rated 8 out of 10 by G.P. Zerorez Salt Lake City
What could we do to improve?

increase the size of the rooms included in the deal. It was fairly expensive.

Report a concern   May 28, 2019 — Rated 10 out of 10 by J.W. Zerorez Salt Lake City
What do you like about our products and services?

Very thorough and the house does not smell like chemicals.

Report a concern   May 28, 2019 — Rated 8 out of 10 by S.T. Zerorez Salt Lake City
What could we do to improve?

Clean better the corners.

Report a concern   May 28, 2019 — Rated 9 out of 10 by K.R. Zerorez Salt Lake City
What do you like about our products and services?

I believe they did a good job in cleaning my upholstery. I did have some problems with residual odors.

Report a concern   May 28, 2019 — Rated 9 out of 10 by T.N. Zerorez Salt Lake City
What do you like about our products and services?

Tech was very fast and answered all my questions even took the time to find prices for extra services.

Report a concern   May 28, 2019 — Rated 1 out of 10 by L.O. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

The technician was fine - he did a good job. I have had you come many times and have had all the same rooms cleaned each time. For some reason this technician said that the very same rooms I've had cleaned for years needed to be billed as 2 rooms each. I have your master protection on the carpet and have never had anyone try to charge me for 2 rooms for my family room and master bedroom each. That is twice what I would normally pay. I told him and he said he would do the master bedroom as one room but not the family room. It felt a little odd to me since I've had your company out many, many times and had to pay more for the same service. I was disappointed.

Report a concern   May 28, 2019 — Rated 10 out of 10 by Jenny Edwards Zerorez Salt Lake City
What do you like about our products and services?

Great service and my carpets looked and felt good to walk on

Report a concern   May 28, 2019 — Rated 10 out of 10 by Rachel Day Zerorez Salt Lake City
What do you like about our products and services?

Product works. Great staff

Report a concern   May 28, 2019 — Rated 10 out of 10 by David Cobia Zerorez Salt Lake City
What do you like about our products and services?

We really enjoyed our man on the scene. He was very helpful removing stains etc. The only suggestion I have is that at the end of his sweep against a wall or other end point the carpet was often left very wet.

Report a concern   May 28, 2019 — Rated 10 out of 10 by W.B. Zerorez Salt Lake City
What do you like about our products and services?

Quick scheduling, great work, professional representative.

Report a concern   May 28, 2019 — Rated 10 out of 10 by C.R. Zerorez Salt Lake City
What do you like about our products and services?

Your very good at what you do

Report a concern   May 28, 2019 — Rated 10 out of 10 by Jodie Simons Zerorez Salt Lake City
What do you like about our products and services?

My carpet looks so good - they were on time - and were efficient in getting them done!
I am very pleased and highly recommend Riley and his partner!

Report a concern   May 28, 2019 — Rated 10 out of 10 by K.P. Zerorez Salt Lake City
What do you like about our products and services?

The carpet looks better than it ever has after being cleaned/

Report a concern   May 28, 2019 — Rated 10 out of 10 by J.N. Zerorez Salt Lake City
What do you like about our products and services?

The service was great! The tech broke down what the costs would be and offered other services as well.

Report a concern   May 27, 2019 — Rated 9 out of 10 by V.D. Zerorez Salt Lake City
What do you like about our products and services?

you get it clean

Report a concern   May 27, 2019 — Rated 10 out of 10 by C.W. Zerorez Salt Lake City
What do you like about our products and services?

Very professional tech and a job well done.

Report a concern   May 27, 2019 — Rated 10 out of 10 by S.P. Zerorez Salt Lake City
What do you like about our products and services?

Environmentally safer, no chemical smells, everyone who's ever come to clean exceptionally hard working, knowledgeable, friendly and goes the extra mile!

Report a concern   May 27, 2019 — Rated 8 out of 10 by T.B. Zerorez Salt Lake City
What could we do to improve?

Explain the pricing better after it's all done.

Report a concern   May 27, 2019 — Rated 0 out of 10 by O.A. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

I paid extra money for better smell but it was a waste of money. Smells exactly the same as before

Report a concern   May 27, 2019 — Rated 10 out of 10 by D.M. Zerorez Salt Lake City
What do you like about our products and services?

I've used zerorez for years and will continue to do so for many more.

Report a concern   May 26, 2019 — Rated 10 out of 10 by E.S. Zerorez Salt Lake City
What do you like about our products and services?

Very professional and courteous. A pleasant experience all around.

Report a concern   May 26, 2019 — Rated 9 out of 10 by Rhonda McLeod Zerorez Salt Lake City
What do you like about our products and services?

Friendly and fast service

Report a concern   May 26, 2019 — Rated 2 out of 10 by T.H. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

I feel for what I paid I didn’t get the cleaning I should of got for my house and some of the areas are clean and rest of carpet is still not clean even with extra money I paid for with there cleaner at 75.00$ a gallon in one of bedrooms. 🤮

Report a concern   May 26, 2019 — Rated 10 out of 10 by Maili Taniguchi Zerorez Salt Lake City
What do you like about our products and services?

Amazing work! You get more than what you pay for, plus the employees are so professional while still maintaining great conversation! There’s nothing that I hate more than awkwardly having someone clean your house and not being able to really talk with them! But not Zerorez! Ask for Roy! He’s the best! Highly recommend!


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