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based on 33448 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Previous customer. Initially heard good things from a friend
Still have spots
I was really happy with the way my carpets came out. They dried very fast and carpet was not stiff afterwards. The 2 guys that came out were very professional and I liked that corner guards were put up before they started.. I will definitely be calling them whenever I need them again.
Quick, thorough, professional, and friendly
Easy scheduling, friendly service
I have never used Zerorez. It was recommended to me by my mom. I was very happy with the service. The technician, Eric, was friendly and assisted with the best treatment for pet stain removal. I was very happy with the end result. I have no more pet odors and the carpets feel clean without strong smells or residue.
Mitch did a great job!
Ben the service technician was very thorough.
Quality, carefulness and knowledgable workers
Technician was pleasant, knowledgeable and efficient. Carpets feel really good—no residue afterwards.
Friendly technicians excellent product
Friendly staff, no harmful chemicals (we have 3 kids and a dog)
I’ve responded to one of these once right after my carpets were cleaned. At that time I was really impressed with the speed in which they cleaned the carpet. It’s been a while since the cleaning and actually the carpet looks just like it did before only at least I know it’s clean. This isn’t the fault of the men doing the cleaning. I think it’s just a poor quality carpet. The men were very professional and thoughtful. They advised me via text about their arrival time etc.
We Love the Zerorez company! Everything about this fine company is just “a cut above any other company we have dealt with.”
First of all, the woman we dealt with on our first inquiry by phone was so nice and friendly. She really was interested in us and what our needs were. She just really did care. She answered every question we had.
We had to change our appointkehi
We had our p
I was able to get an appointment quickly. Technicians were friendly and punctual.
Pleasant workers, worked hard, got tough stains out carpet, looks great
The people are great
Your product is isn't any good. Didn't remove spots that RESOLVE did
Carpets are clean look like new. Great technician courteous, respectful and knowledgeable about the process explaining his process.
You guys took extra care to ensure that my allergies would not be an issue. Not many places would take the time to do that. Thank you
1.The fact that the cleaning it was not as I expected, because I had to call back and request a follow up service, and even after that one, it still did not cleaned as I wanted to be clean. There are some parts of the carpet and tile edges where the cleaning crew did not insisted to clean, and is still not looking good.
2. When I called and made the appointment , I explain them that I want to whole house floors to be clean (carpet, tile and wood floors), and it could be better to come first thing in the morning, but instead they gave me the first available, which it was in the afternoon. They come around 1 o'clock and took them 7 hours to finish.
The policy about appointments have to be revised and the cleaning crew have to work harder to make the clients happy. Based on that, I might use your services in the future or not.
Your technicians are always polite friendly and efficiant. I love how fast the carpet dries and the general overall job leaves the carpets looking so much better than other carpet cleaning services.
I like that there is no residue so my carpets stay cleaner longer
Friendly staff and quick! They came same day!
My renter left dirty areas on the carpet and a red spot. It’s all gone! The carpet looks like new. The technician was quick and very pleasant. He also wore shoes covers to protect the carpet and other floor areas. A+
Scheduling online was so easy, they came when they said they would and worked much quicker than I was expecting. The carpets look and feel great!
Great service and equipment friendly technician’s
workers were very professional and carpets look great!
The service was good. We are pleased with the result. Thank you. First name removed
Did a great job and the carpet looks like new.
Great service!