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based on 33448 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
That it really does work without all the soaps and chemicals.
Paulo did an excellent job cleaning our carpet and tile.
List up sells before arrival
Good job!
Seemed to do a good job, was prompt and courtious
Left my carpets so clean with no crunchy residue! Safe for my dogs and dried fast!
Customer Sevice-Angelo did a great job on the carpet itself but his friendliness and efforts to see us happy with the results are why I was thoroughly pleased
On time and clean carpets with no chemical residues.
This is the first time we've used Zerorez and we were well pleased. My only concern is that it's been 29 hours since we've had it done, and the carpet is still too wet to put our furniture back.
Fast! Professional.
the tech. was very clean and he knew what he was talking about he is a good person
Great service, availability, techs are always informative, helpful and nice. I’m always happy with the results.
The technicians are knowledgeable, they provide me with the information and let me decide what I would like to do. Especially the technician this time Noor, was great! He was friendly, approachable, knowledgeable and a pleasure to work with.
He provide led proactive feedback which is very helpful. I would use zerorez again and would recommend their service.
Punctual, friendly and efficient.....a good purchase experience.
Love the effectiveness of the subfloor extraction process No residues. Appreciate your employees. Professional , timely, and successful in carpet cleaning and stain removal.
2nd time around and again an awesome job very clean and very informative on how to keep clean.
My carpet looks great. The employee's are very professional.
I really like the technician, Great service
Great Service! We were able to call in and have our carpets cleaned in a timely manner with no interuption to our business. We did however have very small areas which we still had to pay a Commercial Rate, it would have been nice to have been charged on areas cleaned by footage- if this was the case we would have areas cleaned more frequently. Thank you
Very fast. Very clean.
Thanks!
I like the friendly and professional service I received. No pressure hype. I had my questions answered as well.
I have used you several times in the past and was really pleased with your service. The carpets looked brand new and really good. This last time your guy supposedly cleaned 4 bedrooms and two hallways in less than an hour and you could tell. The carpets looked exactly the same. You couldn’t even tell if there were cleaned or not. It felt very rushed. We weren’t there so we don’t know what was done or not. Then we added the two hallways last minute and were way overcharged for those. We booked each room at $29 a room up to 200 sq ft. One hallway was 25 sq ft and the other was 40 sq ft and we paid $30 for each. I will not be using you guys anytime soon. Just really disappointed this time and maybe it was an employee issue either way my wife and I felt really ripped off.
He was prompt, congenial and explained everything well. I would recommend Zerorez, my floors look great.
Had tile cleaned and sealed. It looks wonderful!!! The two techs were excellent and very respectful of my home and myself.
Have used Zerorez several times and will continue in the future as well referred to family and friends. 👍🏻
The "biological treatment" didn't work and my carpet is still crunchy.....which makes me sad because i really wanted to like you guys :(
Love Zerorez. The techs are always very nice, helpful, and friendly
I've used Zerorez often and I have been very happy with the carpet cleaning.
Make sure hoses don’t mess up hardwood floors. I paid the bill with my credit card and was told I would recieve a receipt in 15 min by email and I still have not received a receipt. There are some spots in our walk in closet that need to be removed. Everything else looks great.
Thoroughness and condition of carpet after. I also really liked the technician. He was friendly and informative
We were very impressed with the speed, professionalism and the results of our cleaning.