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based on 34659 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Adam came back to re do some of the tile grout that didn’t get cleaned. He was very thorough and friendly.
This process was a lot easier than I thought it would be. I was given an estimate on the phone and ended up paying that estimated amount (no hidden fees or charges). I also appreciated receiving a phone call from the company when the technician was an hour out and a second phone call from the technician when he was 10-15 minutes away. Our carpets look and feel great. I would absolutely recommend Zerorez to anyone who was looking for a carpet cleaning company.
They are natural, safe and dried fast!
Pet treatment didn't really help and actually made some spot much worse.
Didn't get a time frame until right before they came, I was told they would call a say ahead. Also, I found out online you do one room for free if for purchase of 3, this was not offered to me.
On time, friendly staff
First time having my cleaning my carpets ever. Ben is very professional and fun to talk to. My carpets look and feel great.
fair price and good service
helpful and hope the carprt stays clean just got it cleaned.
The service tech was great and on time and called ahead to let me know he was coming.
Hunter did a great job!!! I honestly didnt think that the seats in the car would come clean with a mess from 2 toddlers but he did it!!!
Had to be told to use the agitator the second time even though it was obviously not coming clean. Wasn’t up front about not being able to get certain spots clean (that were not pet related)
I really like the fact that you can pick up spills/stains/odors that I didn't know were there and treat them before they become unmanageable.
I am completely satisfied-representative was very polite and floors look great as well as cost is reasonable
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The materials that were used didn't clean the walkway areas. The tec you sent was great and tried hard as he could to get them out but couldn't. After he left we used an oxy clean carpet cleaner and could remove them. Again the tec on a rating of 1 to 10 was easily a 25.
The recognition was great and timely.
Nice clean carpet and friendly staff.
First off your cleaner did an amazing job! She was just a petite young lady but she worked through the house with confidence and ease. The carpet hasn’t looked this good since we moved in 9 years ago. Kudos to Camille!
Fernando's did a superb job and was very fast and polite. I thought it was a bit pricey. I paid $40 less for the same job The carpet looks good but not really that much
Very nice technician
Lean and take less time to dry.
Quick dry feels clean
They did a great job! Quick and thorough
Were on time and did a good job.
The technicians were very professional and the carpets look and feel like new.
First time using Zerorez and I was so impressed with how clean our carpets got. Amazing!
I liked your willingness to come back and try to correct that which wasn't perfect on the first attempt.
James, our technician, was outstanding. He explained what he was as going to do, how he was going to do it, and how much it was going cost.
James had a device to identify pet stains, marked the stain, and gave the spot additional attention.
Now dry, our carpets look terrific. When we have used other companies, the carpets always looked the same as they did prior t cleaning. His time the carpets look great, smell clean, and stains are gone!
I will use Zero Rex again, And you should consider them for your next carpet cleaning.
Clean carpets without harsh chemicals