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based on 33444 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I did a surprise attack on my Mother's house, she is feeling better, and it smells and looks so much better. Your technician was great... I have referred Zerorez to my Brother.
Fast, efficient, very effective.
The were super through and explained exactly what their procedures were
My carpets look and feel great. Also, what I liked most was the company's communication. They kept me updated when the service tech would be available, sent appointment reminders and used updated technology for me to confirm my appointment.
The technician took the time to talk thoroughly through the steps of what he was going to do.
I got an appointment for the day I needed it. The carpets look good. I’ve been needing to clean them because I have a very dirty puppy and she keeps getting the carpets dirty! Our technician was great! He helped make every area he cleaned so nice! Thanks!
Angelo, our technician, was helpful, informative, thorough and efficient; he did a great job with the cleaning.
The product was made everything very clean
We have used Zerorez for many years and are always very happy with the results... neat and clean carpets, and knowledgeable, efficient, and polite employees who do a super job. Thank you!
My carpets always come out super clean and they’re always able to get out tough stains. Your staff is always very professional and nice to work with.
Great service, quick, did a wonderful job.
Good service.
Sadly, I am going to have to pull the carpet anyway. Badly damaged.
Technician was super friendly and professional. Did an outstanding job overall!
I wish the schedule window was more precise or narrower like 1-2hrs, not up to 4 hrs. other than that, you guys are awesome!
Clean carpets without harsh chemicals
Adam came back to re do some of the tile grout that didn’t get cleaned. He was very thorough and friendly.
This process was a lot easier than I thought it would be. I was given an estimate on the phone and ended up paying that estimated amount (no hidden fees or charges). I also appreciated receiving a phone call from the company when the technician was an hour out and a second phone call from the technician when he was 10-15 minutes away. Our carpets look and feel great. I would absolutely recommend Zerorez to anyone who was looking for a carpet cleaning company.
They are natural, safe and dried fast!
Pet treatment didn't really help and actually made some spot much worse.
Didn't get a time frame until right before they came, I was told they would call a say ahead. Also, I found out online you do one room for free if for purchase of 3, this was not offered to me.
On time, friendly staff
First time having my cleaning my carpets ever. Ben is very professional and fun to talk to. My carpets look and feel great.
fair price and good service
helpful and hope the carprt stays clean just got it cleaned.
The service tech was great and on time and called ahead to let me know he was coming.
Hunter did a great job!!! I honestly didnt think that the seats in the car would come clean with a mess from 2 toddlers but he did it!!!
Had to be told to use the agitator the second time even though it was obviously not coming clean. Wasn’t up front about not being able to get certain spots clean (that were not pet related)
I really like the fact that you can pick up spills/stains/odors that I didn't know were there and treat them before they become unmanageable.
I am completely satisfied-representative was very polite and floors look great as well as cost is reasonable
Good results but very expensive