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based on 33444 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The guy was very kind, and my carpet looked great when he left
My carpets look beautiful ! Thank you for a job well done
I would like the carpets as clean as he did the second visit.
Smelt good after he finished. Now it’s dry, still smells bad. Not as bad
Our carpet dried within the day it was cleaned.
Your product and services are top notch. Eric is very efficient and customer service oriented. Thank you.
Great service!
On-time, good quality, and trustworthy!
I really enjoy the fact that the cleaning process does not involve any harsh chemicals. Very beneficial for my pets!!
As the floor dried, I can still see the dirt in the bedroom carpet. Corners are dark and dirty.
Very professional, cleans great, honest and responsible
Doesn’t leave soapy residue
Removed lots of stains
ON time, did a thorough job. Knew what she was doing. The tech was easy to interact with.
Service was great. Floors haven’t been this clean in quite some time. Thanks
Very professional employee. Punctual & polite. Great job.
You’re people are friendly and they do a good job in a short amount of time.
The 4 hour window is too much especially when np one show up until well later
Cleaning was great but high pressure sales was a turn off. What started out as a $100 dollar deal quickly doubled.
Friendly service man.
Cost for cleaning tile was really high. It cost us $1200 to clean our kitchen and entryway. That seems outrageous. It took him about 1 1/2 hr— that’s $800 an hour! I was pleased with the carpet cleaning, and the kid who did the work did a good job.
Friendly, fast and effective !
Such courteous service and surprising quick. Thank you.
Very professional and respectful. I love how quick the carpets dry! And they always look so great after!
The tech was great. I had to leave for work and he locked up my house for me. Floors were left spotless.
Clean cut and well-groomed technicians. They always come when they say. My floors are always clean with no residue.
The guys did a great job. Gave the up sell options and weren’t dicks when I said I didn’t want them!
You betcha I’d recommend Zerorez!
You came when you said you would and my carpets were beautifully clean when the person left who cleaned my carpet. Thank you again. I have used Zerorez for years.
I’ve had your company come to my home for 7 years doing carpet, hardwood, grout, tile, sofas, rugs, etc. I’ve always been impressed with the service and the way you clean my carpets and everything else I’ve hired you to do. This time was the complete opposite. The technician had no customer service skills and left my carpets looking only slightly better than when he started. When I asked him to work on some places again during the walk thru he told me that’s as good as it gets and that’s what he was trained to say so going over it again wouldn’t change it. Another tech came a few days later to try to work on the issues the other guys left and agreed that the floors were cleaned poorly and he did a much better job. Unfortunately the second guy just spot treated areas I pointed out at the time and didn’t redo everything so overall, the entire job was not worth my time or money.
The customer service and experience was exceptional. I was very pleased with the results and the time frame of completion was amazing. Always going to use Zerorez in the future.
It was fast, and they did a great job. My old carpet looks great.